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HR Business Partner, Transportation

Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.

Military encouraged to apply.

Job Description

The purpose of this job is to provide human resource (HR) services to all company team members within assigned areas.

  1. Serve as subject matter expert on all human resource (HR) related issues 
  2. Serve as key decision maker on all HR projects while partnering with associated departments 
  3. Assess and anticipate HR related needs across the organization as a whole and develop integrated solutions 
  4. Analyze trends and metrics to develop solutions, programs, and policies that eliminate or minimize risk and improve culture 
  5. Manage and resolve employee relations issues including conducting effective, thorough, and objective investigations 
  6. Communicate with leaderships to ensure consistency in the execution of HR initiatives including all aspects of discipline 
  7. Partner with Legal and other HR groups to ensure the effective delivery of HR support and services 
  8. Direct compliance of federal, state, provincial, and company HR policies and regulations (e.g., Wage and Hour, FMLA, FLSA, ADA, EEO) 
  9. Partner with leadership to influence, implement, and monitor shortterm and long-term strategies for creating a rewarding and ethical culture 
  10. Assist leadership with staffing strategy, conduct interviews, and provide hiring recommendations and approval 
  11. Coach and guide business leaders on all aspects of team member and labor relations 
  12. Conduct talent assessments and create detailed succession and development plans Complete other duties as assigned 

 

Qualifications

  • Bachelor’s degree in business administration or human resources management required 
  • Minimum five years’ experience in employee relations, talent management and talent acquisition required
  • Transportation industry experience preferred
  • Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) certification preferred 
  • Intermediate Microsoft Office skills 
  • Interpersonal and relationship building skills 
  • Strong decision making, problem solving, and judgment skills 
  • Strong written and verbal communication skills 
  • Ability to remain objective and use tact to resolve team member issues 
  • Ability to think strategically 
  • Internal networking and teamwork 
  • Ability to courageously negotiate, influence others and challenge assumptions 
  • Team building skills 
  • Demonstrate integrity and ethical behavior 

Additional Information

Travel required up 50% 

Pilot Company Glassdoor Company Review
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CEO of Pilot Company
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Adam Wright
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Average salary estimate

$80000 / YEARLY (est.)
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$70000K
$90000K

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What You Should Know About HR Business Partner, Transportation, Pilot Company

Join Pilot Company as an HR Business Partner in Transportation and become an integral part of our dynamic team at our Knoxville, TN location! We're a leading network of travel centers comprising over 30,000 team members and more than 750 retail and fueling locations across North America. In this role, you'll mainly focus on providing comprehensive HR services to our wonderful staff, tackling everything from employee relations and talent management to compliance with labor regulations. As the HR Business Partner, your subject matter expertise will shine as you partner with leadership to craft strategies that foster an ethical and rewarding workplace culture. You'll get involved in assessing company HR needs, analyzing trends, and rolling out policies that not only minimize risks but also enhance our workplace community. Additionally, you'll manage investigations into employee relations issues and guide business leaders on effective team member relations. If you have a knack for problem-solving, exceptional communication skills, and a passion for developing talent, this position is perfect for you. We appreciate diverse backgrounds and encourage military personnel to apply, ensuring that our hiring process is inclusive and comprehensive. At Pilot Company, you won’t just be filling a role; you’ll be contributing to our mission of keeping North America moving. Are you ready to fuel your career with us?

Frequently Asked Questions (FAQs) for HR Business Partner, Transportation Role at Pilot Company
What are the main responsibilities of an HR Business Partner at Pilot Company?

As an HR Business Partner at Pilot Company, your key responsibilities will include providing human resource services to team members, serving as a subject matter expert on HR-related issues, managing employee relations, conducting talent assessments, and collaborating with leadership on HR initiatives. You will be involved in strategic planning to enhance the organization's culture while ensuring compliance with HR policies. Your role will also require effective communication with various departments to promote a positive working environment.

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What qualifications are required to become an HR Business Partner at Pilot Company?

To qualify for the HR Business Partner position at Pilot Company, candidates must have a bachelor's degree in business administration or human resources management, alongside at least five years of experience in employee relations and talent management. While experience in the transportation industry is preferred, certifications such as PHR or SPHR will also enhance your candidacy. Strong decision-making abilities and relationship-building skills are essential for success in this role.

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How does the HR Business Partner contribute to employee satisfaction at Pilot Company?

The HR Business Partner plays a crucial role in enhancing employee satisfaction at Pilot Company by serving as a mediator in employee relations issues, conducting thorough investigations, and implementing policies that foster a supportive work environment. Your efforts in mentoring and guiding business leaders will ensure that their teams are well-supported, leading to improved morale and engagement within the organization.

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What is the work environment like for an HR Business Partner at Pilot Company?

The work environment for an HR Business Partner at Pilot Company is collaborative and people-oriented. You will engage with various departments while providing strategic HR support and conducting regular assessments of team dynamics. The role requires a proactive approach to solving HR-related challenges, making it ideal for candidates who thrive in dynamic and rewarding workplaces that emphasize a people-first culture.

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What skills are essential for an HR Business Partner in the transportation industry?

Essential skills for an HR Business Partner in the transportation industry include strong interpersonal abilities, problem-solving capabilities, and strategic thinking skills. Additionally, being adept in conflict resolution, decision-making, and effectively communicating with diverse teams is crucial for navigating the unique challenges of the transportation sector while maintaining legal compliance and fostering a positive workforce.

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Common Interview Questions for HR Business Partner, Transportation
Can you describe your experience in employee relations as an HR Business Partner?

When discussing your experience in employee relations, focus on specific instances where you successfully resolved conflicts or managed employee grievances. Highlight your approach to conducting investigations, your ability to remain objective, and the importance of maintaining a positive work culture. Include examples of how you fostered relationships and made recommendations that benefited both the employees and the company.

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How do you approach developing team member talent within an organization?

Discuss your strategies for assessing team member strengths and development areas. Highlight your experience creating succession plans and development programs. Emphasize the importance of coaching and mentoring, along with how regular feedback helps in talent development. Providing a specific example of a successful program or initiative can make your response more impactful.

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What is your process for conducting a thorough employee relations investigation?

Explain your systematic approach to conducting investigations, including gathering information from all involved parties, maintaining confidentiality, and documenting your findings. Discuss the importance of objectivity and adhering to company policies and legal regulations during the investigation process. Providing an example of a past investigation you managed can illustrate your capability.

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How do you ensure compliance with HR laws and regulations?

Share your strategies for staying informed about federal, state, and local HR laws. Discuss how you implement training sessions, update organizational policies, and conduct audits to ensure compliance. Mention your experience in collaborating with legal teams to navigate complex situations, emphasizing the vital role of staying proactive in legal compliance.

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Can you give an example of how you developed a solution to minimize HR-related risks?

Provide a specific example where you identified potential HR risks and the steps you took to mitigate them. Discuss your analytical methods in assessing HR metrics and trends, and how those insights informed your decision-making. Highlight the impact of your strategies in improving workplace culture and safety.

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How do you foster a positive workplace culture as an HR Business Partner?

Focus on your initiatives aimed at promoting a positive culture, such as employee recognition programs, team-building activities, or mental wellness resources. Discuss how you encourage open communication between staff and management and how these practices contribute to employee morale and satisfaction.

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What experience do you have in strategic HR planning?

Elaborate on your involvement with strategic HR planning, mentioning your collaboration with leadership to align HR initiatives with business goals. Discuss how you assess workforce needs, plan for future talent acquisition, and develop strategies that enhance organizational effectiveness.

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What methods do you use to communicate HR policies to employees?

Discuss your approach to effectively communicating HR policies, emphasizing the importance of clarity and accessibility. Share your methods of using multiple channels, such as company intranets, newsletters, and direct training sessions, to ensure that all employees are informed and understand the policies.

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How do you stay updated on current HR trends and best practices?

Share your dedication to continuous learning, including attending HR conferences, participating in relevant webinars, and reading industry publications. Discuss how you implement newfound knowledge into your work to improve processes and contribute to your organization's HR strategy.

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Can you describe your approach to coaching business leaders in HR matters?

Outline your methods of coaching leaders by emphasizing open dialogues, tailored training sessions, and resource sharing. Discuss how you handle sensitive topics with tact and provide guidance that aids in their understanding and responsibilities regarding team member relations.

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We are a growth company focused on innovative solutions across our retail, energy and logistics operations. Our vast network of more than 750 retail and fueling locations provides travelers with convenient stops that offer an incredible variety...

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Full-time, on-site
DATE POSTED
December 3, 2024

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