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Product Designer

We believe it takes great people to create a great product. That’s why our team lives our company values, and we hire based on them, too. Since 2010, Pipedrive has been on a mission to support sales and marketing teams with easy-to-use, powerful tools that make everyday work faster and easier. Today, our cloud-based software is trusted by over 100,000 companies and used in 179 countries. We have grown from a five-person team to a truly international company of over 850+ people, representing more than 50 nationalities, with ten offices distributed across Europe and the US. In 2020, Pipedrive received a majority investment from Vista Equity Partners, a global investment firm that invests exclusively in enterprise software, data and technology-enabled businesses, making Pipedrive the fifth unicorn from Estonia.


We are looking for a Product Designer to research, analyze, design, and validate Pipedrive’s core experiences across different channels and platforms. You will gain a thorough understanding of our users’ needs regarding integrating with Pipedrive by utilizing a variety of quantitative and qualitative research methods and will prototype solutions to improve its quality and user experience.


If you are someone who has high empathy for users, is good with collaborating with others, loves data-backed decision-making and is obsessed with solving customer problems, we’d love to meet you!



Your new adventure:
  • Work together with the product manager and rest of the team to explore opportunities, understand user needs and translate those into experiments, solutions and, in the end, elegant interface designs
  • Organize user research with the support from product manager and research team using a variety of qualitative and quantitative research methods to understand the needs of Pipedrive’s users
  • Analyze different data points to learn more about user behavior
  • Contribute to design vision in your area and to innovation through experimentation and user testing
  • Create and maintain deliverables (wireframes, mockups, prototypes, flows, etc.) to communicate ideas and validate solutions
  • Work closely with engineers throughout a project’s lifecycle, providing support, enhancing the user experience, and dealing with technical constraints
  • Engage with multiple stakeholders and your peers to communicate thought processes and deliverables together with your team
  • Sharing learnings and providing feedback to other designers


Does this sound like you?
  • Over two years of experience working as a product designer or similar role
  • Able to present best practices in the field when creating design solutions
  • Great attention to detail and analytical reasoning
  • Advanced skill with Figma and experience with Atlassian (or other task management software)
  • Able to model both qualitative and quantitative user research from scratch 
  • Strong advocate and user of design systems and know-how about implementing them in your work to be more effective and efficient
  • A strong can-do attitude, communication skills, and openness to feedback
  • Critical thinking skills
  • You have a portfolio of a couple of strong projects to showcase
  • A degree in the Design field is a plus
  • Fluency in English


Why Pipedrive?
  • A value-driven work environment where people come first
  • A lively bunch of colleagues from over 50 different countries, with offices in Tallinn, Tartu, Lisbon, Prague, London, Dublin, New York, Florida, Riga and Berlin
  • A team serious about getting things done while not taking ourselves too seriously
  • A world-class working environment full of perks like parties, craft workshops, snacks and, of course, office dogs
  • Flexible working hours as long as you’re there for your team members
  • Freedom to execute your ideas with a passionate and motivated team supporting you
  • Lots of room for personal and career development, with internal and external training opportunities
  • Competitive salary and bonus system and all the benefits you’d expect from a great employer (health and accident insurance, health days, a quarterly contribution to sports, in-house coaches, employee discounts and more) 

Based on this role's access to certain data, Pipedrive might conduct a pre-employment background investigation in conjunction with your application for employment with our company.  Such data will be handled in accordance with Pipedrive's Privacy Policy for Recruitment.

Pipedrive is an equal opportunity employer. We encourage diversity in the workplace regardless of age, gender, race, religion, disability, sexual orientation, gender identity or veteran status.

#LI-Hybrid
#LI-KA2


Our design team with more than 50 members is looking for a Product Designer for our Core product area to make Pipedrive the most integrative CRM software in the world.



If this is something for you, send us your resume (in English) or a link to your LinkedIn profile and please add why we should pay extra attention to your application.


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Dominic Allon
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What You Should Know About Product Designer, Pipedrive

At Pipedrive, a leading cloud-based software company, we're on the lookout for an enthusiastic Product Designer to join our dynamic team based in Tallin, Estonia. Since our inception in 2010, we've dedicated ourselves to crafting tools that empower sales and marketing teams, and now we're trusted by over 100,000 companies worldwide. As a Product Designer at Pipedrive, you'll dive deep into understanding our users' needs and work collaboratively with our vibrant team to develop innovative solutions that make their experiences seamless. Your days will be filled with researching, analyzing, prototyping, and validating our core user experiences across various channels. You'll have the opportunity to conduct user research, analyze intriguing data points, and contribute to our long-term design vision while ensuring your designs remain user-centric. We are looking for someone with a genuine passion for understanding users, a knack for data-driven design, and a proactive attitude towards problem-solving. Not only will you translate user needs into elegant interface designs, but you'll also create wireframes, mockups, and prototypes to communicate your ideas. So if you're ready to join a diverse team that values collaboration, creativity, and fun, and if you possess the skills to design solutions that enhance user experience, we can't wait to meet you and explore your portfolio!

Frequently Asked Questions (FAQs) for Product Designer Role at Pipedrive
What are the responsibilities of a Product Designer at Pipedrive?

As a Product Designer at Pipedrive, you'll engage in a variety of responsibilities, including conducting user research, analyzing user behavior, and creating wireframes, mockups, and prototypes. You'll work with product managers and engineers throughout the project lifecycle, translating user needs into effective design solutions while maintaining a strong focus on enhancing user experience. Your role will involve collaboration with multiple stakeholders and sharing insights with your design team.

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What qualifications does a Product Designer need to work at Pipedrive?

To succeed as a Product Designer at Pipedrive, candidates typically should have over two years of relevant experience, a strong portfolio showcasing impactful design projects, and proficiency with design tools like Figma. Familiarity with task management software, critical thinking skills, attention to detail, and a degree in a design field are advantageous. Furthermore, having experience with both qualitative and quantitative user research methodologies is essential.

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What type of projects does a Product Designer at Pipedrive work on?

At Pipedrive, Product Designers focus on enhancing core product experiences across various channels and platforms. You'll be involved in projects aimed at integrating user feedback into designs, improving functionality based on performance metrics, and working on creative design experiments that push the boundaries of user-centric design. Each project aims to improve our CRM software's usability, making it the most integrative platform available.

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What is the work culture like for a Product Designer at Pipedrive?

Pipedrive offers a vibrant work culture characterized by collaboration, respect, and a strong commitment to personal development. The design team consists of over 50 members from diverse backgrounds, fostering an environment of creativity and innovation while maintaining a balance of professionalism and fun. Flexible working hours and a focus on values like diversity and inclusion help create a supportive atmosphere where every team member contributes to the greater mission.

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Can you describe the career development opportunities available for Product Designers at Pipedrive?

Pipedrive is dedicated to fostering career growth for its employees. As a Product Designer, you'll have access to both internal and external training opportunities to sharpen your skills. The company encourages innovation and personal initiative, providing team members the freedom to execute their ideas and venture into leadership roles as they develop. There is an emphasis on personal development, which helps cultivate a fulfilling career path.

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Common Interview Questions for Product Designer
Can you explain your design process as a Product Designer?

When discussing your design process, focus on the steps you take from user research to execution. Highlight how you gather user insights, create wireframes and prototypes, and validate designs through testing. It’s beneficial to share specific examples where your process has led to successful outcomes, showing how you incorporate feedback and iterate on your designs.

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How do you prioritize user needs in your design process?

Express the importance of understanding user needs through effective research methods, such as surveys and usability tests. Discuss how you integrate quantitative and qualitative data to shape your decisions and ensure that user experience is at the forefront of your designs. Mention specific scenarios where prioritization has led to improved product experiences.

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Can you describe a challenging design problem you faced and how you solved it?

Share a specific example of a design challenge you encountered, detailing your thought process and the steps you took to address it. Focus on your analytical approach, collaboration with team members, and how the solution improved the user experience. Emphasizing your problem-solving skills and adaptability is key.

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What design tools do you prefer to use, and why?

Discuss your proficiency in tools like Figma, Sketch, or Adobe XD, emphasizing their benefits for wireframing, prototyping, and collaborating with teams. Highlight any additional tools that assist in user testing or project management, showcasing your comprehensive approach to design using a variety of software.

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How do you incorporate feedback from stakeholders into your designs?

Explain your strategy for gathering and integrating feedback from different stakeholders, emphasizing your communication skills and openness to criticism. Describe a situation where stakeholder feedback significantly impacted your design, showcasing your ability to adapt and improve based on insights.

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What role does user research play in your design work?

Discuss how crucial user research is to your design process, illustrating its role in informing design decisions and ensuring user-centric outcomes. Share specific research techniques you use and the ways they contribute to understanding user pain points and preferences.

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Can you highlight a project from your portfolio that demonstrates your design approach?

Select a strong project from your portfolio that showcases your design process and problem-solving abilities. Describe the project context, your specific contributions, challenges faced, and the impactful results achieved. Highlight how it reflects your ability to enhance user experience effectively.

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How do you stay updated with current design trends?

Outline how you keep yourself informed about design trends through various channels such as industry blogs, webinars, and design conferences. Mention communities you engage with and the importance of continuous learning in your career as a Product Designer.

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What strategies do you use to ensure accessibility in your designs?

Speak to the significance of accessibility in design and outline the strategies you implement to ensure inclusive products. Discuss how you stay informed about accessibility standards and any tools you utilize to test your designs for inclusivity.

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How would you handle disagreements with team members over design decisions?

Explain your approach to collaboration and conflict resolution, emphasizing communication and respect for differing opinions. Share strategies for finding common ground and ensuring the best user outcomes, showcasing your ability to work effectively within a team.

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Pipedrive is the easy and effective CRM for small and medium-sized companies. We empower SMBs to unlock their business potential and scale with our easy-to-use, affordable and effective CRM. With Pipedrive, you can track your sales pipeline, manag...

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Full-time, hybrid
DATE POSTED
December 22, 2024

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