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Events Manager

A bit about us

At Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.

 

Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.


From corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. 


The Impact You'll Have

  

At Placemakr, we are obsessed with service and believe in providing exceptional experiences to our valued guests, residents, and partners. As an Events Manager, you will be the driving force behind managing events for our wedding venue space, while also supporting the cross-selling of other spaces within our Pittsburgh, PA property as needed. Your work will bring our spaces to life, providing guests with memorable moments while helping our property achieve strategic revenue goals. You’ll create seamless experiences, manage event logistics, and play a key role in building relationships that inspire repeat business and positive word-of-mouth. Reporting to Sales leadership, the ideal candidate for the Events Manager position requires creativity, precision, and an ability to collaborate across teams to deliver exceptional events that align with our high standards of service and hospitality. 


This position is located on-site at our Pittsburgh, PA property. The Events Manager will be required to work evenings, nights and weekends, based on the needs of the business and our guests. 


What You'll Do
  • Manage all aspects of wedding andevent planning, including venue setup, logistics, and day-of coordination to ensure flawless execution. 
  • Assume full ownership of the sales cycle, including but not limited to prospecting, touring contract negotiations and closings, with responsibility for achieving 100% of your assigned sales goal. 
  • Build and maintain relationships with vendors, negotiate contracts, and secure permits as needed for food, beverage, décor, entertainment, and other services. 
  • Develop and manage event budgets, ensuring cost-effectiveness while maintaining high-quality experiences. 
  • Partner with property leadership and non-property teams to ensure alignment on event goals and deliverables. 
  • Serve as the point of contact for clients, responding to inquiries, resolving issues, and providing exceptional service throughout the planning and event execution process. 
  • Provide guidance and mentorship to property and non-propertyteam members, as well as vendors, to ensure successful event execution. 
  • Collaborate with internal teams to cross-sell additional spaces and services across the property, tailoring event packages to meet client needs. 
  • Additional duties and responsibilities, as assigned. 


What it Takes
  • A bachelor’s degree, preferably in hospitality, management, event planning, business administration, communications or a related field; or commensurate experience in lieu of a formal degree    
  • 3-5+ years of experience in event management, hospitality, or related fields (experience with wedding events management is a plus) 
  • CMP, CSEP, CPCE or similar certifications a plus! 
  • Proficiency in project management, events or CRM software and tools is preferred 
  • Detail-orientation and a passion for delivering exceptional guest experiences to internal team members, clients and vendors alike 
  • Exceptional verbal and written communication skills and the ability to deliver a message clearly and professionally across varying levels of team members and external partners   
  • Ability to manage cross-functional relationships, competing priorities and time and resources proactively in a fast-paced, ever-changing environment   
  • Exceptional organizational and project management skills 
  • Proven ability to manage budgets and meet deadlines 
  • A creative problem-solver who is adaptable, proactive and thrives in both independent and team settings 
  • You lead by example and embody the core values of Placemakr. You Own It. You Make It Better. You Treat People Right.     
  • Event Managers will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for our Event Managers and an exceptional guest experience.  


Our benefits & perks

Competitive Pay, Generous Stock Options and Performance Bonuses  

Medical, Vision & Dental Insurance with options for Flexible Spending Accounts

Paid Parental Leave

Paid Life Insurance

401k + 4% employer matching program 

Unlimited PTO to allow time for you to recharge  

Monthly cell phone reimbursement, health & wellness stipend and a generous onboarding stipend for remote employees

Plus, discounts to stay at select Placemakr properties all over the US


Our community norms

Great people are the key to our success. From corporate team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business:


We own it.

We make it better.

We treat people right.


Applicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older in order to be considered for employment with Placemakr. 


Placemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at recruiting@placemakr.com


All your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.


If you don’t meet 100% of the above qualifications, we still encourage you to apply! 

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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Events Manager, Placemakr

Are you an events enthusiast with a knack for creating memorable experiences? Join the talented team at Placemakr as our Events Manager in Pittsburgh, PA! At Placemakr, we're all about combining the comforts of home with the luxury of hospitality, and we need someone like you to spearhead our event planning efforts. As the Events Manager, you'll manage everything from weddings to corporate gatherings, ensuring that our venues are thriving with activity and joy. Your expertise in event logistics will be crucial as you coordinate venue setups, manage vendor relationships, and oversee day-of execution to guarantee a seamless experience for our guests. You'll also take the lead in the sales cycle, blazing a trail from prospecting to contract negotiations and achieving your sales goals. You won’t just be planning events—you'll be creating cherished memories for our guests, residents, and partners, making a lasting impact in the community. We value creativity and collaboration, so you'll have the chance to connect with our property leadership and non-property teams, all while working in a dynamic environment. If you have a passion for hospitality and a few years of experience under your belt, we want to hear from you. Let's bring our event spaces to life together and make Placemakr a must-visit destination for unforgettable events!

Frequently Asked Questions (FAQs) for Events Manager Role at Placemakr
What are the key responsibilities of the Events Manager at Placemakr?

As the Events Manager at Placemakr, your key responsibilities include managing all aspects of event planning from the initial client meetings to post-event follow-ups. You’ll be responsible for handling logistics, coordinating with vendors, and ensuring that every event is executed flawlessly. Additionally, you will oversee the sales cycle, achieving set revenue goals while fostering relationships that inspire repeat business and positive word-of-mouth.

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What qualifications do I need to be an Events Manager at Placemakr?

To be considered for the Events Manager role at Placemakr, you should have a bachelor’s degree, preferably in hospitality, event planning, or a related field, along with 3-5+ years of relevant experience. Certifications like CMP or CPCE can enhance your eligibility. It’s also important to possess strong communication skills and adeptness in project management, as you'll be collaborating across various teams.

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How does the Events Manager role at Placemakr contribute to the company's goals?

The Events Manager role at Placemakr greatly contributes to the company's strategic goals by driving event sales and executing memorable experiences that enhance brand reputation. Your success in managing events directly affects revenue, customer satisfaction, and the overall guest experience, aligning perfectly with Placemakr’s commitment to exceptional service.

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What types of events will the Events Manager at Placemakr be responsible for?

In your role as Events Manager at Placemakr, you’ll manage a variety of events, primarily focusing on weddings and special occasions. Additionally, you may handle corporate events and social gatherings, promoting the cross-selling of different event spaces within the Pittsburgh property to maximize opportunities and revenue.

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What personal attributes are ideal for an Events Manager at Placemakr?

An ideal Events Manager at Placemakr possesses a creative mindset, exceptional organizational skills, and an innate ability to problem-solve under pressure. A passion for delivering high-quality guest experiences and strong interpersonal skills are key attributes, as you will be the main point of contact for clients and need to navigate cross-functional relationships effectively.

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Common Interview Questions for Events Manager
How do you prioritize tasks when managing multiple events simultaneously?

When prioritizing tasks for multiple events, I create a detailed timeline for each event, outlining key milestones. I assess the urgency and impact of each task, allowing me to focus on the most critical aspects first. Additionally, I communicate regularly with my team to delegate tasks effectively and ensure everyone is aligned on priorities.

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What strategies do you use to manage vendor relationships effectively?

To manage vendor relationships, I emphasize open communication and mutual respect. I schedule regular check-ins and provide clear expectations for deliverables. Building strong partnerships is essential, so I also ensure that I acknowledge their contributions and resolve any issues collaboratively.

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Can you describe a time when you had to handle a difficult client situation?

In a previous role, I encountered a client who was unhappy with the layout changes for their event. I listened attentively to their concerns, validated their feelings, and proposed alternative solutions that aligned with their vision. By involving them in the decision-making process, I was able to resolve the issue and retain their trust.

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How would you ensure that an event aligns with our brand standards?

To ensure an event aligns with Placemakr's brand standards, I would start with a thorough understanding of our brand identity and values. This enables me to choose and manage decor, themes, and experiences that reflect our brand image. Regular collaboration with the marketing and property teams is also key to uphold our service principles during events.

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What methods do you use to stay within budget while planning an event?

I always start by outlining a comprehensive budget that includes all possible expenses. I prioritize essential items and explore cost-effective alternatives without compromising quality. Regularly analyzing expenditures during the planning process helps me to stay on track and make adjustments as necessary.

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How do you measure the success of an event?

I measure the success of an event through a combination of client feedback, attendance rates, and post-event surveys. Additionally, analyzing whether we met our sales goals and understanding client satisfaction levels help gauge our performance and identify areas for improvement.

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Describe your process for event setup and execution.

My process for event setup begins with detailed planning, including logistics and layout design. On the day of the event, I oversee setup, ensuring all equipment and supplies are in place. During the event, I remain on-site to manage any concerns and adapt to changes in real-time, ensuring a smooth execution.

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What challenges have you faced in event management, and how did you overcome them?

One significant challenge I faced was a last-minute weather change that affected an outdoor event. I quickly adapted by arranging for additional tenting and establishing an indoor backup plan. Clear communication with guests and staff ensured everyone was informed and prepared, leading to a successful event despite the challenges.

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How do you nurture long-term relationships with clients?

I nurture long-term relationships with clients by providing consistent follow-ups even after an event has concluded. I reach out to thank them and request feedback while also keeping them informed about future offerings. Personal touches, such as remembering important dates, help strengthen these connections.

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What role does team collaboration play in successful event management?

Team collaboration is essential in event management. It ensures that every aspect is covered, from initial planning to execution. I encourage open communication and idea-sharing among team members, leading to innovative solutions and a shared sense of responsibility for the event's success.

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Experience+: We place you in the heart of vibrant communities and open our doors to curated hotel-style apartments with amenities aplenty. At Placemakr, you can experience the benefits of living like a local, no matter if you’re dropping in for a ...

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Full-time, on-site
DATE POSTED
December 23, 2024

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