Health Care Assistant
POSITION PURPOSE: The purpose of this position is to support the delivery of comprehensive sexual and reproductive healthcare, including clinical abortion care and family planning at Planned Parenthood Allegheny County locations. This position floats between the Downtown, Moon Township, and Bridgeville locations. This role requires a combination of skill and flexibility, as well as a willingness to work as a collaborative and inclusive member of a team. This role requires a compassionate individual with demonstrated communication skills and clinical proficiency.
Planned Parenthood believes that reproductive self-determination and the right to privacy are core human freedoms. Our mission is to provide comprehensive sexual health care through the provision of education, advocacy and clinical services that are affordable, accessible, and available to all women, men and youth in the community, regardless of the individual's income, race, marital status, religion, gender identity, sexual orientation or residence.
Does this sound like you?
●A strong commitment to Planned Parenthood’s mission and values
●The ability to demonstrate respect, relate to, and care for diverse populations and communities
●Excellent customer service skills and a commitment to providing the highest quality of compassionate care for patients
●Demonstrated clinical proficiency, organizational, analytical, and interpersonal communication skills
If you love the idea of making an impact on your community with a strong mission-oriented organization, we want to hear from you! You will be an integral part of our culture which fosters a commitment to our workplace values: respect, caring, support, teamwork, collaboration, accountability, and responsibility.
COMPENSATION and BENEFITS:
●Hourly compensation: $18.00 per hour
●Full Time employees are eligible for Medical, Dental, and Vision insurance
●Generous PTO, Sick and Vacation benefits
●Paid Holidays
QUALIFICATIONS:
●High school degree or equivalent required,
●Customer service experience required
●Excellent oral and written communication skills
●Must be able to work flexible hours including evenings and weekends
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
●Consistently demonstrate appropriate service behaviors in interactions with patients and colleagues
●Actively contribute to an inclusive workplace culture by working collaboratively as a valued member of the care team
●Proactively work to resolve conflict and perform service recovery, as needed
●Administrative duties include answering phones, making appointments, taking messages, transferring records for patients, and ensuring completion of health center records and required forms
●Perform patient medical and social history intakes and provide education as indicated for the services patients are seeking as directed by supervisor/clinician on duty
●Complete basic lab work and follow procedures as required
●Provide patients with non-judgmental pregnancy options counseling and make referrals for service based on the patient’s choice
●Perform all recordkeeping duties related to patient care with accuracy
●Perform housekeeping and stocking duties as needed
●Complete HIPAA and OSHA training and other training as required
Planned Parenthood of Western Pennsylvania is a Drug Free workplace and an Equal Employment Opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Planned Parenthood is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
We can’t be leading the delivery of comprehensive sexual and reproductive healthcare without you! APPLY NOW
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Are you ready to play a vital role in your community while partnering with a mission-driven organization? As a Health Care Assistant at Planned Parenthood Allegheny County, you'll have the opportunity to deliver comprehensive sexual and reproductive healthcare services, including clinical abortion care and family planning, across our Downtown, Moon Township, and Bridgeville locations. This position calls for a passionate and compassionate individual who thrives on flexibility and teamwork. If you believe in reproductive self-determination and the importance of privacy, you'll resonate with our core values at Planned Parenthood. We seek someone who excels in customer service, displays excellent communication skills, and possesses strong clinical proficiency. In this role, you’ll manage various responsibilities from administrative tasks—like answering calls and scheduling appointments—to conducting patient intakes and providing education as directed by clinical staff. You'll also be there for patients in need of non-judgmental counseling and support. At Planned Parenthood, we value diversity and inclusion, and we believe that everyone deserves access to quality healthcare regardless of background. Our team is dedicated to fostering a comfortable, collaborative environment where respect and support are paramount. If you're excited about making a difference and helping others, we can’t wait to hear from you! Join us to create a positive impact in your community while contributing to our important mission.
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