Job details

Product Designer (Remote)

Remote

Product And Technology /Remote / Full Time Employee /Remote

About Plume:

Plume Health is a passion-fueled, mission-driven company that is trans-founded with a vision to transform healthcare for every trans life. We hope to make gender-affirming hormone therapy easily accessible at the touch of a button in every state of the US.

This work is deeply personal and heart-driven, and we want teammates who care about the mission and the people we serve. For the right candidates, we present a rare opportunity to do well by doing good. Plume offers an affirming, trans-centered, culturally inclusive, and fun work environment filled with purpose.

We are seeking a Product Designer to join our team at Plume. Your primary role will be to conduct rapid and methodical UX research, and effectively communicate polished UI ideas to a range of stakeholders. The ideal candidate will leverage user research, visual designs, information architecture, usability testing, and prototype validation to help us create the best user experience possible for our website application and our end users.

Ultimately, your success hinges on your ability to create desirable, functional, and feasible solutions that impactfuly address our clients’ needs and grow our customer base. Beyond competency, we expect our design peers to collaborate well by building trust across teams.

Great candidates for this role see challenges as opportunities, approach interactions with authenticity (and tact), and have a deep familiarity with the Transgender Gender Non-Conforming (TGNC) spectrum of experiences. If you also have a portfolio of professional design projects that includes work with web applications, we’d like to meet you.

Responsibilities:

Leverage a human-centered design process to deliver an easy-to-use user interface and user experience
Illustrate design ideas using storyboards, process flows, and sitemaps
Research customers, competitors, and products
Develop personas, scenarios, and user stories
Work with stakeholders to identify requirements
Create UI wireframes, prototypes, and high-fidelity mock-ups to illustrate ideas clearly
Develop and implement usability testing
Design for accessibility standards and best practices
Create and maintain usability documentation
Work with engineers to ensure product quality
Collaborate with QA to write acceptance criteria that inform tests
Identify and troubleshoot UX problems (e.g. responsiveness)
Work closely with product managers and marketing to maximize customer success
Ensure products are tested with customers and validated against business goals

Must-Haves:

Bachelor’s degree in human-computer interaction, interaction design, computer science, or a related technical field
6+ years of industry experience as a visual designer
Working knowledge of UX/UI design principles
Graphic design tools such as Photoshop or Illustrator
Wireframing/prototyping tools such as Balsamiq, Sketch, or Zeplin
UX design tools such as Figma or InVision
Experience with user testing and usability analysis
Team spirit; strong communication skills to collaborate with various stakeholders
Great time-management skills; including effective prioritization skills
Experience with WCAG 2.0 accessibility standards
Understanding of language translation and localization impacts to user interface design
Healthcare experience, especially within the LGBTQ+ spectrum, is a plus!

$105,000 - $128,000 a year

Anticipated closing date for this role will be June 20th, 2024.

All Full-Time Employees are Eligible for:

• Ground-Floor Equity (Series B)

• Free Medical, Dental, and Vision on the first of the month after you start full-time work

• Unlimited PTO

• 11 paid holidays and company shut-down for a week in December

• 401(k)

• Free Plume, Headspace Care, and BetterHealth Subscriptions

Everyone associated with Plume gets the major benefit of having the best coworkers you could imagine if you love fiercely intelligent, heart-forward, and mission-driven collaborators.

Plume is an equal-opportunity employer. Trans and gender-nonconforming individuals are strongly encouraged to apply, particularly those who identify as People of Color. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law. We will provide reasonable accommodations to individuals with disabilities upon request. Please let us know if you require any accommodations to apply or interview for this position.

Only those legally authorized to work in the USA are eligible to apply; residency in the USA is a requirement of employment for this role.