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Senior Consultant, Operations & Supply Chain – Life Sciences

Point B is a consulting firm that is trusted by the world’s leading organizations and specializes in business transformation and technology services. We are committed to making an impact for our customers and leveraging technology to unlock human potential. We help accelerate our customers' progress toward meaningful outcomes by bringing together cross-industry expertise, proven processes, and transformative technology to activate shared potential.  

 

Our diverse set of experts spans13 U.S. locations, with international reach via our partnership with Nextcontinent. We're united by our desire to help our customers succeed, wherever they do business. 

 

Point B has been consistently recognized as one of the best places to work by Fortune® Magazine, Great Place to Work, Consulting Magazine, BuiltIn, and many others. 


Responsible for executing client engagements centered on improving operations, processes, and financial performance across a variety of functional areas such as Finance & Accounting, Supply Chain, Manufacturing, Marketing, Customer Service, and Human Resources. Minimum of 2+ years experience in pharmaceutical, CRO, healthcare or related industry preferred. 


WHAT YOU’LL GET TO DO: 

Lead projects from inception to completion to improve productivity, increase efficiencies, reduce costs, and mitigate risk. 

Collaborate with clients to evaluate their operational capabilities and business processes, identify areas for improvement and automation opportunities, and develop solutions across people, process, technology and data. 

Develop detailed process and/or operational analysis and associated technology and improvement recommendations by leveraging industry tools and techniques.

Identify opportunities to deploy improvements within client’s existing technology stack, and opportunities to benefit from new technologies. 

Create and maintain comprehensive documentation for all projects, including frameworks, benchmarking, process maps, technical specifications, and user guides. 

Provide training to clients on implemented solutions, offer ongoing support, and address any issues or improvements as needed. 

Have opportunities to work in various industries, including Healthcare, Life Sciences, Media & Technology, Financial Services, Manufacturing, Consumer Products & Retail, and many others. 

Work on critical initiatives with top clients of all types, from start-ups to Fortune 500 companies. 

Learn and grow by working alongside some of the best Operations and Process Improvement experts in the business, as well as Point B Solutions experts in other areas such as change management, org design, technology, strategy, mergers & acquisitions, data & analytics, and others.  

Exercise an entrepreneurial spirit and contribute to the firm’s growth as an employee-owner. 

Have a voice in identifying the projects to work on and clients that are of interest. 


WHAT WE OFFER: 

The ability to chart your career path based on expertise and passions 

An environment that encourages you to identify new opportunities and supports you in reaching your goals 

The chance to have a balanced lifestyle by working with local or national clients in a flexible consulting model 

The opportunity to further enable fun and collaborative culture with teams that are as passionate about their communities as they are about their clients 

A comprehensive, flexible Total Rewards program that supports and recognizes each individual's unique needs and contributions to the firm


WHAT WE EXPECT YOU’VE ALREADY DONE:     

Experience: 5+ years of management consulting and hands-on experience in business process improvement, supply chain, or a related field.  

Technical Skills: Knowledge of process improvement methodologies and tools such as Lean Six Sigma. Exposure to process mapping and process management software (e.g. Microsoft Visio, Lucidchart, BPM solutions, etc.), process automation technologies (e.g. Microsoft Power Platform, UiPath, Blue Prism, etc.), and/or enterprise applications (e.g. ERP, CRM, etc.).  

Analytical Skills: Strong analytical and problem-solving abilities, with a keen eye for detail, the ability to identify process variation, inefficiencies and improvement opportunities, and experience analyzing data sets in Excel and/or other applications.   

Project Management: Experience managing projects, including scoping, planning, executing, and monitoring, with a track record of successful project delivery.  

Communication Skills: Excellent verbal and written communication skills, with the ability to convey technical information to non-technical stakeholders effectively. 

Client-Focused: Demonstrated experience working directly with clients, understanding their needs, and delivering solutions that meet their expectations.   

B.A. or B.S. degree required. 


THE KIND OF PEOPLE WE LOOK FOR: 

Innate problem solvers who want to grow in a flexible, collaborative culture 

Those who have a growth mindset regarding training, practice, and evolving their skills 

Versatile people who thrive on variety and challenge 

Successful in ambiguous environments   

Desire to and ability to learn 

Passion for Point B’s Mission, Vision, Values & Culture 

Gets it done brand and attitude  

Ability to work from home 

Ability to travel to client site 

Ability to work non-standard work hours when necessary

Role may require up to 80% travel


COMPENSATION AND BENEFITS: 

The estimated salary range for this role is $118,000 - $208,500 USD per year. This salary range is provided as required by local and state law as applicable. Individual salaries vary on a number of factors including but not limited to geography, skills, education, experience and unique qualifications where applicable.  

 

Bonuses are awarded at Point B’s discretion and are based upon individual contributions and overall firm performance.


INTRIGUED TO LEARN MORE?

When you apply for this role, your information will be personally reviewed by our talent acquisition team (not by a robot). You can expect to hear back from us with feedback if we think there could be a fit and what next steps look like.

 

WHAT MAKES POINT B DIFFERENT?

We put our passion for change to work, using our purpose and values as our north start. Our teams help organizations solve their greatest challenges and created an inclusive culture that attracts and retains the world’s best talent. Be part of a collaborative culture where we build lasting relationships with each other, our customers, and our communities.

 

Benefits – Point B rewards high performance with a total rewards approach that includes competitive base pay, benefits, and short-and long-term incentives — as well as flexibility, leadership development opportunities, and a culture designed to help our diverse team of individuals flourish.

 

Employee Ownership – We give employees a voice in directing their careers and the growth of our company. Our Employee Stock Ownership Plan (ESOP) is a non-contributory retirement vehicle that grows over time from annual allocations (based on individual compensation) and the value of our company.

 

Award winning – We are proud to be named a Best Workplace in the US by Fortune magazine, Best Workplaces for Millennials, and Best Workplaces for Women in addition to other awards regarding our workplace inclusivity.

 

Point B is an equal-opportunity employer committed to a diverse workforce. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. You can read more about our commitment to diversity on our website.

 

Point B is committed to providing equal opportunities for persons with disabilities or religious observances, which includes providing reasonable accommodation for in any individuals with disabilities or for religious purposes. Applicants with disabilities may contact our Accommodations team at applicantaccommodations@pointb.com or 206-517-5000 to request and arrange for accommodations through the application and/or recruiting process. If you need assistance to accommodate a disability or religious observance, you may request an accommodation at any time. Please note: This mailbox is only for accommodation requests or questions. Please use the Contact Us form for any recruiting inquires.

 

Legal Information for Job Seekers can be accessed on our Careers Website.


Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

Average salary estimate

$163250 / YEARLY (est.)
min
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$118000K
$208500K

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What You Should Know About Senior Consultant, Operations & Supply Chain – Life Sciences, Point B

Are you ready to make an impact as a Senior Consultant in Operations & Supply Chain at Point B in Charlotte, NC? You'll be joining a consulting firm that's not just trusted by leading global organizations, but is also committed to unlocking human potential through technology and expert collaboration. In this role, you will lead essential projects from start to finish, helping clients enhance their productivity, improve efficiencies, and reduce costs across various operational facets, including supply chain management, manufacturing, and customer service. Your analytical skills will come into play as you identify areas for improvement and devise innovative solutions. You’ll work closely with clients, assessing their operational capabilities, and recommending actionable steps that leverage their existing technology, all while creating comprehensive documentation for every initiative you undertake. As someone passionate about problem-solving, you will thrive when collaborating with diverse teams across industries ranging from healthcare to technology. At Point B, we value employee ownership and encourage you to chart your own career path, allowing you to integrate your expertise and passions into your projects, with flexibility to balance your work-life dynamics. Join us in delivering remarkable results for our clients while enjoying a collaborative culture where your contributions are truly appreciated and rewarded. If you're an entrepreneurial spirit dedicated to making a meaningful impact, we can't wait to see how you'll contribute to our mission!

Frequently Asked Questions (FAQs) for Senior Consultant, Operations & Supply Chain – Life Sciences Role at Point B
What responsibilities does a Senior Consultant in Operations & Supply Chain at Point B have?

As a Senior Consultant in Operations & Supply Chain at Point B, your primary responsibilities include leading client engagements aimed at improving operational efficiencies and processes. This involves collaborating with clients to assess their operational capabilities, recommending technology solutions, conducting detailed process analyses, and providing training on the solutions implemented. You'll also document your projects thoroughly and manage all aspects of project delivery to ensure successful outcomes.

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What qualifications are required for the Senior Consultant position at Point B?

To qualify for the Senior Consultant in Operations & Supply Chain role at Point B, candidates should have at least 5 years of management consulting experience, particularly in business process improvement or supply chain. Familiarity with process improvement methodologies like Lean Six Sigma, experience with process mapping software, and strong analytical skills are also essential. A bachelor's degree is required, while prior experience in the pharmaceutical or healthcare sector is preferred.

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What industries can a Senior Consultant at Point B work in?

As a Senior Consultant in Operations & Supply Chain at Point B, you can expect to work across a variety of industries. This includes healthcare, life sciences, financial services, manufacturing, technology, and consumer products. This diverse exposure provides an excellent opportunity to leverage an array of skills and expertise in different environments while collaborating with top-tier clients.

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What does the career growth path look like for a Senior Consultant at Point B?

At Point B, Senior Consultants in Operations & Supply Chain are encouraged to take charge of their career paths. With a focus on both professional development and personal interests, you’ll have the flexibility to target specific projects that excite you. You can also expect to receive mentorship and training in areas such as change management and data analytics, which can further facilitate career advancement within the firm as you contribute to its growth.

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How does Point B support work-life balance for a Senior Consultant in Operations & Supply Chain?

Point B understands the importance of work-life balance for its employees. As a Senior Consultant in Operations & Supply Chain, you will benefit from a flexible consulting model that allows you to work with local or national clients. With a strong emphasis on maintaining a balanced lifestyle, Point B enables team members to manage their commitments effectively while delivering high-quality results to clients.

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Common Interview Questions for Senior Consultant, Operations & Supply Chain – Life Sciences
How would you approach identifying operational inefficiencies for a client?

An effective way to identify operational inefficiencies is to conduct a thorough review of the client's current processes using a combination of data analysis and on-site observation. You could utilize tools such as process mapping to visualize workflows and highlight areas that may cause delays or waste. During your response, emphasize your analytical skills and any specific methodologies you are familiar with, such as Lean Six Sigma.

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Can you describe a challenging project you've managed and how you overcame obstacles?

When discussing a challenging project, focus on a situation where you faced significant hurdles, outlining the specifics of the challenge. Importantly, explain the steps you took to overcome it, such as adjusting project timelines, reallocating resources, or communicating with stakeholders effectively. Demonstrating your problem-solving skills and resilience in the face of difficulties is vital.

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What methods do you use for process improvement?

You might mention methodologies like Lean Six Sigma or Agile, discussing how those approaches enable continuous improvement by eliminating waste and optimizing processes. Provide a specific instance where you've successfully implemented these methods, illustrating the tangible benefits achieved for the client, such as cost savings or time reductions.

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How do you ensure you stay updated on industry trends relevant to the operations and supply chain field?

Demonstrating your commitment to continuous learning is crucial. Mention specific resources such as industry conferences, online courses, or thought leadership publications you follow. Also, talk about how participating in professional organizations or networking can help you stay informed about trends that affect supply chain practices.

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How would you assess the impact of a technology solution you've implemented?

To assess the impact of a technology solution, I recommend using a combination of qualitative metrics (such as client feedback) and quantitative data (like efficiency improvements and cost reductions). By setting clear KPIs at the start of a project, you can measure success at various stages and adjust implementation strategies as needed to ensure optimal results.

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Describe your experience working collaboratively with clients.

Collaboration is key! Highlight instances where you've engaged with clients throughout the project lifecycle. Emphasize your ability to listen to client needs, gather feedback, and adjust strategies accordingly. This not only builds trust but also ensures the solutions provided align with their expectations and improve outcomes.

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What do you consider when developing process documentation?

When developing process documentation, clarity and usability are paramount. Highlight your approach to structuring documentation with user-friendly language and detailed instructions. It’s essential to focus on creating comprehensive guides that include frameworks, benchmarks, and visual aids, ensuring they are accessible for different stakeholders, from technical to non-technical.

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How would you handle a conflict within a project team?

Addressing conflict requires diplomacy and open communication. Describe how you would facilitate a discussion between the involved parties to understand the root of the conflict. Emphasize strategies for mediating discussions and finding common ground, while also ensuring project objectives remain a priority.

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What are some of the key metrics you'd track in a supply chain improvement project?

Key metrics typically include lead time, inventory turnover rates, order accuracy, and cost per order. These metrics not only provide insight into the efficiency of supply chain processes but also help identify areas for improvement. Share an example where monitoring these metrics led to improved results for a client.

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Why do you want to work at Point B as a Senior Consultant?

Reflect on Point B’s culture, values, and mission that resonate with you. Express your interest in being part of a collaborative team that emphasizes employee ownership and personal growth. You might also mention enthusiasm for working on diverse projects across various industries, which aligns with your professional goals.

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Full-time, hybrid
DATE POSTED
December 11, 2024

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