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Senior Business Analyst

At TreviPay, we believe loyalty begins at the payment. Thousands of sellers use our global B2B payments and invoicing network to provide choice and convenience to buyers, open new markets and automate accounts receivables. With integrations to top eCommerce and ERP solutions and flexible trade credit options, TreviPay brings 40 years of experience serving leaders in manufacturing, retail and transportation.  

 

Every day, TreviPay employees are challenged and empowered in a supportive, collaborative, entrepreneurial environment. 


The Senior Business Analyst is responsible for reviewing assigned business processes from end-to-end to identify and clearly document requirements and specifications to address business needs that will improve operations and efficiency.


Responsibilities

· Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes and new responsibilities.

· Partner with functional product owner(s) to define feature-level backlog and technical requirements, working with technical team(s) to ensure delivery of high-quality outcomes within timeline, scope, and budget.

· Produce required project analysis documentation (business requirements, scope, use cases, sequence diagrams, future state proposals, etc).

· Collaborate closely with Product Managers and developers to implement the requirements and provide necessary guidance to testers during QA process.

· Ensure project management practices are followed and improved as needed.

· Determine internal and external customer needs and desires through market and competitor research and internal collaboration.

· Recommend the nature and scope of present and future technical development by documenting specifications and requirements.

· Understand and negotiate needs and expectations of multiple stakeholders.

· Provide information to management by preparing short-term and long-term technical development forecasts and special reports and analyses.

· Establish, coordinate, and communicate time schedules with product teams and management.

· Collaborate well with others to solve problems and actively incorporate input from various sources.

· Evaluate decisions through the eyes of the customer, build strong internal relationships, and create processes with customer viewpoint.

· Actively generate process improvements, champion and drive change initiatives, confront difficult circumstances in creative ways, balance multiple and competing priorities and execute accordingly.

· Support Engineering and Product teams by resolving roadblocks and interdependencies.

· Assist in ad hoc projects as needed.


Requirements:

· Bachelor’s Degree required.

· 3+ years of experience contributing to an Agile software development process.

· Experience using project tracking software tools and technologies.

· Experience working with high-performing software development teams.

· Experience working on large scale projects as well as handling day-to-day operational requests from the business.

· Strong project management skills, ability to successfully manage multiple tasks at any given point, strong relationship building skills.

· Ability to deal with ambiguity and be flexible enough to shift workload in accordance with changing priorities.

· Strong presentation skills and proficiency in MS Word, PowerPoint, and Excel.

· High performing contributor with ability to collaborate cross-functionally with management, Product, Technology, Compliance and Risk.

· Strong knowledge of B2B credit and/or business lending application processing systems and workflows, and principles of credit and fraud risk is preferred

· The ability to multitask in a fast-paced environment.

· Ability to work collaboratively in a dynamic environment where adaptability is imperative.

· Accurate with a strong attention to detail.

· Strong communication skills, both verbal and written.


Preferred Qualifications:

· PMP, ScrumMaster or related Project Management certifications are preferred.

· Thorough understanding of Agile software development methodologies.


Why you will love working at TreviPay

·       Competitive salary

·       Paid parental leave

·       Generous paid time off

·       Medical, dental, vision, FSA, Life/AD&D, long and short term disability

·       401K matching

·       Employee referral program

 

At TreviPay we believe:

·       in saying yes to unique and challenging requirements

·       empowered team members are creative team members

·       our products make the customer’s day just a little bit better

·       work/life balance makes us all more effective

 

TreviPay is an Equal Opportunity and Affirmative Action Employer.  We welcome all veterans and disabled applicants.

 

Individuals with disabilities will be provided reasonable accommodation to participate in the job application and/or interview process. Please contact Recruiting@trevipay.com to request an accommodation.

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What You Should Know About Senior Business Analyst, TreviPay

At TreviPay, we are passionate about providing innovative payment solutions that enhance loyalty at the point of sale. As a Senior Business Analyst, you'll be at the forefront of our operations, ensuring that our global B2B payment network continues to serve thousands of sellers effectively. You'll have the chance to collaborate with internal teams and stakeholders, diving deep into our business processes to identify areas for improvement. Your role involves documenting requirements, analyzing processes, and supporting the implementation of tailored solutions that boost our efficiency and operations. Whether it’s partnering with product owners to define technical requirements or producing essential project analysis documents, your contributions will be pivotal to our success. You'll engage closely with Product Managers and development teams to deliver high-quality outcomes within set timelines and budgets. We value strong relationship-building skills, as they are key to understanding and negotiating the needs of multiple stakeholders. With your analytical mindset and dedication to driving process improvements, you'll help us maintain our reputation as leaders in the B2B payments space. If you're eager to embrace challenges and work in a supportive, entrepreneurial environment where your expertise will be recognized and valued, we encourage you to explore this opportunity with TreviPay in Overland Park, KS. Come join us and make a tangible impact on our operations and our customers’ experiences.

Frequently Asked Questions (FAQs) for Senior Business Analyst Role at TreviPay
What are the responsibilities of a Senior Business Analyst at TreviPay?

As a Senior Business Analyst at TreviPay, you will focus on reviewing business processes to identify requirements and specifications, enhancing operations and efficiency. Your responsibilities include building relationships with stakeholders, defining technical requirements, producing project analysis documentation, and collaborating closely with Product Managers and development teams. You will also be tasked with supporting project management practices and generating process improvements.

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What qualifications are required for the Senior Business Analyst position at TreviPay?

Candidates for the Senior Business Analyst role at TreviPay are expected to have a Bachelor’s Degree and a minimum of 3 years of experience in an Agile software development environment. Key qualifications include strong project management skills, the ability to multitask, proficiency in MS Word, PowerPoint, and Excel, and experience with B2B credit and lending applications. PMP or ScrumMaster certifications are preferred.

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How does TreviPay ensure a collaborative environment for Senior Business Analysts?

At TreviPay, collaboration is at the heart of our operations for the Senior Business Analyst position. You will work closely with various teams, including engineering, product, and compliance, to ensure that your insights lead to effective solutions. The company promotes an open atmosphere where feedback is welcomed, enabling you to build strong relationships and advocate for necessary changes.

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What opportunities for career advancement exist for Senior Business Analysts at TreviPay?

TreviPay is dedicated to nurturing talent and offering growth opportunities for Senior Business Analysts. You can enhance your career through ongoing training, mentoring programs, and by taking on challenging projects that deliver high visibility within the organization. Our commitment to your professional development means you can progress towards leadership roles within the company.

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What benefits does TreviPay offer to Senior Business Analysts?

As a Senior Business Analyst at TreviPay, you will enjoy a competitive salary along with a comprehensive benefits package that includes paid parental leave, generous paid time off, medical/dental/vision coverage, and a 401K matching plan. We also value work/life balance, ensuring our employees can maintain a healthy and productive lifestyle.

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Common Interview Questions for Senior Business Analyst
Can you describe your experience with Agile methodologies as a Senior Business Analyst?

In your answer, highlight specific projects where you’ve contributed to the Agile process. Discuss your role in sprint planning, backlog grooming, and collaboration with cross-functional teams. Provide examples of how your involvement helped streamline operations or improve project outcomes.

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How do you approach requirement gathering for complex business processes?

Share your process for gathering requirements, such as conducting stakeholder interviews, utilizing surveys, or observing current workflows. Emphasize your ability to synthesize information from diverse sources and how you prioritize requirements based on business needs.

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What techniques do you use to monitor the progress of a project?

Discuss tools you've used for project tracking and management, such as JIRA or Trello, and explain your methods for assessing team performance against deadlines and deliverables. Talk about the importance of communication and regular updates with stakeholders to ensure project alignment.

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Give an example of how you resolved a conflict between project stakeholders.

Provide a specific example, focusing on the listening process, defining common goals, and negotiating a solution. Stress the importance of finding a win-win scenario and how it enhanced your relationships with stakeholders.

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How do you prioritize tasks when managing multiple responsibilities?

Explain your time management strategies, like using priority matrices or adapting to shifting timelines. Mention how you communicate with your team to realign priorities based on immediate business needs.

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What experience do you have with producing project documentation?

Share examples of documentation you’ve created, such as business requirements, use cases, or future state proposals. Highlight your attention to detail and how clear documentation has influenced project success.

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How do you evaluate the success of a business solution you’ve implemented?

Discuss the specific metrics and KPIs you look at post-implementation, such as increased efficiency, cost savings, or improvements in customer satisfaction. Emphasize the importance of feedback from users and stakeholders.

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What role do you play during the QA process?

Explain how you collaborate with testers to ensure that all requirements are met. Discuss your approach to identifying potential issues early on and supporting the team in delivering a high-quality product.

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Can you provide an example of a process improvement you initiated?

Share a specific scenario where you identified an inefficiency in processes. Describe the steps you took to analyze the issue, implement changes, and evaluate the outcomes of those improvements.

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What is your approach to stakeholder management as a Senior Business Analyst?

Describe your strategy for identifying stakeholders, understanding their needs, and fostering relationships. Discuss how you engage stakeholders throughout the project lifecycle and solicit their input for project development.

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TreviPay is guided by a belief in continuous improvement through disruptive innovation. Sustaining this high-performance culture means putting our people first, and keeping employee success at the forefront of our mission. At TreviPay, we work to ...

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Full-time, on-site
DATE POSTED
December 9, 2024

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