Senior Product Manager – Product Development and Underwriting

As a Senior Product Manager – Product Development and Underwriting at Policy Expert, your primary responsibilities include overseeing product reviews, managing the development of our insurance product suite, ensuring compliance and clarity in product documents, and leading product changes. You'll also analyze market trends and customer insights to constantly refine our offerings and ensure they're competitive and valuable.

Policy Expert seeks candidates for the Senior Product Manager – Product Development and Underwriting position who have at least 5 years of experience in personal lines product development or underwriting. An understanding of consumer duty regulations, alongside strong communication and organizational skills, will also be essential to succeed in this role.

The Senior Product Manager – Product Development and Underwriting plays a crucial role in helping Policy Expert achieve its mission by ensuring that insurance products are innovative, fair, and clearly communicated to our customers. Your insights and leadership in product development directly shape the experiences of over 1.5 million customers, making insurance more accessible and trustworthy.

Policy Expert emphasizes a collaborative and inclusive culture, especially within the Product Development team. As a Senior Product Manager, you'll have the opportunity to work closely with talented professionals and contribute to a supportive environment where innovative ideas are encouraged. The company values diversity and commitment to equal opportunities, focusing on your skills and experience.

As a Senior Product Manager – Product Development and Underwriting at Policy Expert, you can expect a generous benefits package, including a significant pension contribution, private medical and dental cover, a learning budget, enhanced parental leave, and travel season ticket loans. The role also offers a hybrid work model which allows for a flexible balance between office and remote work.

In answering this question, share specific examples from your career where you've developed personal lines insurance products. Highlight any market analysis, customer feedback integration, or product launch successes that demonstrate your expertise and confidence in this area.

Discuss your familiarity with relevant regulations and standards. Provide examples of how you've previously implemented compliance measures in product development processes, focusing on how you keep your teams informed and procedures updated.

Outline your approaches to market research and trend analysis. Reference any tools or methodologies you find effective for gathering insights and how you integrate this data into your product strategy.

Emphasize the importance of clear and concise product documentation, including how it helps ensure understanding among customers and compliance with legal requirements. You may want to mention your past experiences dealing with policy wordings and credentials.

Talk about your process for soliciting customer feedback, whether through surveys, focus groups, or direct interactions. Share an example of how this feedback led to meaningful changes in a product or service.

Outline a step-by-step approach you’ve taken in previous roles, including market research, positioning, promotional strategies, and post-launch analysis to ensure the product gains traction and meets its objectives.

Highlight a specific project where clear communication and teamwork were pivotal. Detail your role, the challenges faced, and the ultimate success achieved while working with cross-functional teams.

Share your methods for keeping informed, such as studying industry publications, participating in professional networks, and attending relevant workshops or conferences. Emphasize your commitment to continuous learning.

Discuss your approach to prioritization, possibly using frameworks like the Eisenhower Matrix or others. Provide examples of how you've used this in the past to balance urgent and important tasks effectively.

Express your understanding of Policy Expert's unique value proposition. Mention aspects like their focus on innovative technology, customer-centric approach, and commitment to clear communication to articulate why you are excited about the role.