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Director, Benefits (12 month contract)

We all have important information we need to manage, and protecting it should be easy. Over 150,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.


The Interim Director of Benefits (12 months) is responsible for leading and maintaining 1Password’s global benefits function during a 12-month period. This role ensures the continuity of benefits programs while providing strategic oversight and operational stability. As Interim Director, you will drive the development and administration of competitive, scalable, and compliant benefits strategies to support employee well-being and the company's growth and talent retention goals.


You will collaborate closely with HR, finance, and leadership teams to provide guidance on benefits, leaves, and accommodations while overseeing vendor relationships and compliance with applicable regulations. Your leadership will help ensure our programs are both employee-focused and aligned with broader organizational objectives


This is a remote opportunity within Canada or the United States.


What we're looking for:
  • 8+ years of experience managing benefits programs, with 5+ years in a global benefits role.
  • Bachelor’s degree in Human Resources, Business, or related field; advanced certifications (e.g., CEBS, PHR, SPHR) are a plus.
  • In-depth knowledge of global benefits, including health insurance, retirement plans, and compliance with local regulations. 
  • Familiarity with global benefits programs and cultural adaptations.
  • Strong financial acumen with the ability to analyze data and make informed recommendations.
  • Excellent written and verbal communication skills to engage employees, leadership, and external partners.
  • Proven leadership abilities, including managing cross-functional teams and multiple projects in a fast-paced environment.
  • Bonus: if you bring experience managing total rewards programs, including compensation. 


What you can expect:
  • Lead the development and management of our global. benefits strategy, including health, wellness, retirement, and voluntary benefits programs.
  • Oversee leave and accommodation programs, ensuring compliance with U.S. laws such as FMLA, ADA, and state-specific regulations.
  • Oversee relationships with benefits vendors, including negotiation and contract management, ensuring high service levels.
  • Ensure compliance with all applicable laws and regulations. 
  • Analyze program costs and utilization trends, recommending optimizations to maintain value and employee satisfaction.
  • Develop communication strategies to educate employees about benefits, leaves, accommodations, and wellness programs.
  • Evaluate the effectiveness of programs using employee feedback and market data to drive continuous improvements.
  • Collaborate with HR, legal, and finance teams to integrate benefits and leave policies with total rewards initiatives.
  • Provide benefits expertise during mergers, acquisitions, and corporate transitions to ensure seamless integration.


USA-based roles only: The annual base salary for this role is between $185,000 USD and $251,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.


Canada-based roles only: The annual base salary for this role is between $167,000 CAD and $227,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.


At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.


We believe in the power of remote work, but we also recognize that in-person connection is sometimes important to help us achieve our mission. While we are a remote-first company, occasional travel for in-person engagement will be a part of this role. Frequency will depend on role and responsibilities, and may include, but is not limited to, annual department-wide offsites, team meetings, and customer/industry events. These events will typically be held in varying locations across Canada and the US.


You belong here.


1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.


Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.


Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.


Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.


When you apply for a position, refer a candidate, or are being considered for a role at AgileBits, Inc. (dba 1Password, 1Password, we, us, or our), your information is stored in Lever, in accordance with Lever's Service Privacy Notice. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background.


Candidates may also optionally choose to self-identify their race/ethnicity, gender identity, sexual orientation, age, and disability. These answers will help us evaluate our diversity and belonging efforts. You do not have to answer these questions—your answers will not be linked to your name or job application, will not be visible to the hiring manager reviewing your application, and will in no way affect your job application. If you have any questions about the collection or use of this information, please contact [dpo@1password.com].


When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how we use or process your information, or if you would like to ask to access, correct, or delete your information, please contact our privacy team at [dpo@1password.com] or through 1Password Support.

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What You Should Know About Director, Benefits (12 month contract), 1Password

At 1Password, we're looking for an Interim Director of Benefits for a 12-month contract to lead and oversee our global benefits function. This is an exciting opportunity for someone who is passionate about ensuring employee well-being and aligned with organizational growth. You’ll play a pivotal role by developing and managing competitive benefits strategies that truly resonate with our diverse workforce. With your expertise, you'll work closely with HR, finance, and leadership teams to maintain operational stability in our benefits programs. Your strategic oversight will help us navigate compliance with local regulations while fostering strong relationships with our benefits vendors. If you have more than eight years of experience managing benefits programs and have a deep understanding of global benefits—like health insurance and retirement plans—this could be your next big adventure! Not only will you ensure our current programs are up to snuff, but you’ll also analyze costs and utilization trends, adjust where needed, and educate employees on what they have access to. Plus, with this position being remote in the US or Canada, you can embrace our flexible work culture while leading this crucial function at 1Password. Join us in creating a safer, simpler digital future while empowering our team members to thrive through competitive benefits!

Frequently Asked Questions (FAQs) for Director, Benefits (12 month contract) Role at 1Password
What are the primary responsibilities of the Interim Director of Benefits at 1Password?

The Interim Director of Benefits at 1Password is responsible for leading and managing the global benefits function during a 12-month period. This includes developing benefits strategies, overseeing compliance with U.S. laws such as FMLA and ADA, and managing relationships with benefits vendors to ensure high service levels.

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What qualifications are required for the Director of Benefits position at 1Password?

Candidates should have over eight years of experience managing benefits programs, with at least five years in a global benefits role. A Bachelor's degree in Human Resources or a related field is essential, and advanced certifications like CEBS or SPHR are considered advantageous.

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How does 1Password ensure compliance in its benefits programs?

The Interim Director of Benefits will oversee compliance with applicable laws and regulations, ensuring that all benefits, leaves, and accommodation programs are aligned with U.S. laws and local regulations, while regularly reviewing and updating policies to maintain compliance.

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What kind of benefits can employees expect at 1Password during this contract role?

1Password offers a competitive benefits package, which includes health, dental, and retirement plans. Employees will also enjoy generous paid time off, participation in equity grants, and, where applicable, involvement in incentive programs.

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What opportunities for professional development can the Director of Benefits expect at 1Password?

At 1Password, the Interim Director of Benefits will have the opportunity to lead significant organizational change while collaborating with HR, finance, and leadership teams, thereby enhancing their leadership and strategic oversight skills in a global context.

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How does the remote work culture at 1Password enhance the Director of Benefits role?

Being a remote-first company, 1Password offers flexibility and empowers the Interim Director of Benefits to lead from anywhere within the US or Canada, fostering work-life balance while remaining actively engaged with the team across different locations.

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What strategies are in place for employee engagement regarding benefits at 1Password?

The Interim Director will develop communication strategies to educate employees about benefits and wellness programs, using feedback and market data to ensure continuous improvement and employee satisfaction with the offerings.

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Common Interview Questions for Director, Benefits (12 month contract)
How have you developed a benefits strategy in your previous roles?

Explain your experience by detailing the steps you took to analyze employee needs, benchmark against market trends, and employ data-driven decision-making to construct an effective benefits strategy that aligns with broader organizational goals.

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Can you describe a time you improved a benefits program?

Highlight a specific example where you identified areas of improvement through employee feedback or utilization trends, and then elaborate on how you implemented changes that enhanced employee satisfaction or program effectiveness.

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What is your experience with global benefits administration?

Discuss your knowledge of managing benefits across different countries, emphasizing your understanding of compliance with local laws, cultural adaptations, and how you successfully integrated these within a cohesive global strategy.

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How do you ensure compliance in benefits administration?

Share your strategies for regular audits, keeping up-to-date with legislation changes, and collaborating with legal teams to mitigate risks and ensure that all benefits programs comply with applicable regulations.

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What role do you think communication plays in employee benefits?

Elaborate on the importance of transparent communication, providing employees with accessible information about their benefits, and how you’ve deployed strategies to promote awareness and utilization effectively.

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How would you handle a benefits-related issue raised by an employee?

Describe your approach by emphasizing active listening, understanding the employee's concerns, validating their feelings, and collaborating with the necessary departments to provide a timely resolution.

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What key metrics do you monitor to assess the effectiveness of benefits programs?

Discuss the specific metrics you consider essential, such as employee satisfaction scores, utilization rates, or cost trends, and explain how you use these metrics to drive improvements in the benefits offered.

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How would you approach vendor negotiations for benefits services?

Talk about your experience in vendor management, stating how you build relationships, evaluate options, and negotiate terms that align both with the organization’s goals and employee needs to secure beneficial terms.

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Can you give an example of a successful team collaboration in your previous roles?

Provide a detailed instance where you collaborated with cross-functional teams, showcasing your ability to integrate insights from HR, finance, and compliance to develop or improve benefits strategies efficiently.

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How do you keep informed about industry trends and changes in benefits legislation?

Share the resources, networks, and professional associations you engage with to stay current and informed, emphasizing your commitment to continuous learning in the evolving field of employee benefits.

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1Password is a software technology company that streamlines online navigation by memorizing and auto-filling web forms with passwords, credit card details, and addresses at the click of a button.

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BENEFITS & PERKS
Dental Insurance
Flexible Spending Account (FSA)
Vision Insurance
Paid Holidays
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Contract, remote
DATE POSTED
November 30, 2024

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