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Director of Strategic Sales

About Prepared

Emergency centers, vital to our society, are often constrained by technology that dates back to the landline era. This presents a stark contrast to our current smartphone-centric, socially connected world. At Prepared, we bridge this gap with cutting-edge technology that harnesses the power of Artificial Intelligence to revolutionize how emergency calls are handled.  Our innovative technology is providing a suite of tools that significantly boost the capabilities of 911 dispatch centers and first responders. With our solutions implemented in over 800 cities across 48 states, we're positively impacting the lives of approximately 75 million people.

Backed by $27 million in Series B funding led by Andreessen Horowitz, we're scaling rapidly to become a core component of emergency calls nationwide, driving the future of emergency response toward a safer, more agile system.

Joining the Prepared team means more than just a new role. It's a chance to be at the forefront of impactful tech that significantly improves public safety and touches lives across the globe. At Prepared, you're not just part of a team; you're a key player in a larger mission to foster a safer, more interconnected world.

Position Overview

We are seeking an experienced Director of Strategic Sales to head our team of Strategic Account Executives. This role is pivotal in driving our growth in the Public Safety sector, overseeing customer acquisition strategies, and leading a team to establish robust relationships and close deals within specific regional targets in the U.S. The ideal candidate will bring extensive experience in the Public Safety/911 market, a proven track record in sales leadership and a passion for making a difference in public safety.

Key Responsibilities

  • Leadership and Management: Lead and mentor a team of high-performing Strategic Account Executives, fostering a culture of high performance and collaboration.

  • Customer Acquisition Strategy: Develop and execute targeted initiatives for new customer acquisition in the Public Safety market, ensuring alignment with overall sales objectives.

  • Market Intelligence: Continuously monitor industry trends, market dynamics, and competitor activities to craft informed and effective sales strategies.

  • Strategic Collaboration: Work closely with the sales leadership team and other company departments to refine and implement sales strategies that effectively address regional market needs and opportunities.

  • Relationship Management: Oversee and guide the team in nurturing and sustaining customer and partner relationships, playing a critical role in enhancing customer satisfaction and loyalty.

  • Sales Oversight: Contribute to updating and maintaining the sales pipeline, forecasts, and customer feedback to optimize sales efforts and outcomes.

What Makes You a Great Fit

  • Experience: 10+ years of experience in sales, with at least 5 years in a leadership role directly managing Account Executives within the Public Safety Technology Sector (or related fields).

  • Market Expertise: Deep understanding of Public Safety/ 911 agencies and the unique challenges they face.

  • Strategic Skills: Demonstrates exceptional analytical skills and strategic planning abilities with a track record of developing successful sales strategies for the largest Public Safety agencies in the country.

  • Communication Proficiency: Excellent verbal and written communication skills, with an ability to clearly articulate technical concepts and foster meaningful relationships with clients.

  • Leadership Abilities: Proven ability to lead, inspire, and develop a high-performing sales teams.

  • Adaptability and Drive: Highly motivated and adaptable, ready to thrive in a fast-paced and evolving startup environment, with a resilience that matches the urgency of public safety challenges.

Additional Requirements

  • Travel: Willingness and ability to travel within the region to meet with clients and understand their needs firsthand.

  • Professional Development: A proactive approach to learning and professional development in the public safety technology landscape.

Pay Transparency

The base compensation for this role is approximately $155,000 - 180,000 per year, excluding bonus targets and incentive plans. You are also eligible for employee benefits, company equity grants, participation in Prepared’s unlimited vacation program, and free membership to One Medical.

Benefits

🌎 Remote-First Culture

💰 Competitive Salary and Equity
💸 401k
🩺 Medical, Dental, and Vision Benefits
💲 Flexible Spending Account (FSA)
⚕️ Free Membership to OneMedical
🏖️ Flexible Paid Time Off + 12 U.S. Holidays
🚼 12 Weeks of Paid Parental Leave (birthing + non-birthing parents)
🏢 WeWork Membership for All Employees
✈️ Annual Company Offsite

Want to learn more about Prepared? Check out the links below.

At Prepared, we are committed to building a safer and more connected world, and we believe that fostering diversity, equity, and inclusion is essential to achieving this mission. We are a proud equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, veteran status, or any other protected characteristic. We actively seek to create an inclusive environment where diverse perspectives are valued and everyone has the opportunity to contribute meaningfully to our mission of improving public safety and emergency response for all communities.

Average salary estimate

$167500 / YEARLY (est.)
min
max
$155000K
$180000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director of Strategic Sales , Prepared

Join Prepared as our new Director of Strategic Sales! If you’re passionate about making a significant difference in the realm of public safety, this is your chance. At Prepared, we’re redefining emergency response by integrating cutting-edge AI technology into the 911 dispatch process, and we need a dynamic leader to help us drive our growth in this crucial sector. As the Director, you'll lead a talented team of Strategic Account Executives, nurturing their skills and guiding them to forge and maintain key relationships with customers across the U.S. You'll be at the forefront of customer acquisition strategies, utilizing your deep industry knowledge and strategic planning capabilities to set and achieve regional objectives. Your role will also involve keeping a keen eye on market trends and crafting proactive sales strategies to adapt to the evolving landscape. At Prepared, we believe in teamwork and collaboration, and your expertise will help shape our approach to engaging with public safety agencies. Your experience in sales and leadership, especially within the Public Safety Technology Sector, will be invaluable as you help us not only meet but exceed our sales targets while making a genuine impact on public safety. Get ready to inspire, innovate, and engage as part of a movement that touches the lives of millions. This is more than just a job; it’s a mission to create a safer world through advanced technology. Join us in making emergency response smarter and more efficient!

Frequently Asked Questions (FAQs) for Director of Strategic Sales Role at Prepared
What are the key responsibilities of the Director of Strategic Sales at Prepared?

The Director of Strategic Sales at Prepared is responsible for leading a team of Strategic Account Executives, focusing on customer acquisition strategies in the Public Safety sector, and building strong client relationships. This role involves mentoring team members, refining sales strategies, and maintaining high-performance standards. The Director also monitors market trends to ensure that Prepared remains ahead of the competition in delivering cutting-edge emergency response solutions.

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What qualifications are required for the Director of Strategic Sales position at Prepared?

To qualify for the Director of Strategic Sales position at Prepared, candidates need at least 10 years of sales experience with 5 years in a leadership role within the Public Safety Technology sector. A deep understanding of Public Safety/911 agencies is essential, along with strong leadership abilities, exceptional communication skills, and a strategic mindset capable of developing successful sales initiatives tailored for public safety agencies.

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How does the Director of Strategic Sales contribute to team culture at Prepared?

The Director of Strategic Sales plays a pivotal role in fostering a culture of high performance and collaboration within their team. By mentoring and inspiring Strategic Account Executives, the Director ensures that each team member is equipped to excel in their roles, while promoting an environment where innovative ideas and teamwork lead to increased customer satisfaction and loyalty in the Public Safety market.

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Does the Director of Strategic Sales at Prepared need to travel for the job?

Yes, the Director of Strategic Sales at Prepared should be willing to travel within the region to understand client needs firsthand. This travel is crucial for building and maintaining strong relationships with customers, attending meetings, and ensuring that Prepared's solutions are aligned with the specific challenges faced by public safety agencies.

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What unique challenges does the Director of Strategic Sales face at Prepared?

The Director of Strategic Sales at Prepared faces unique challenges related to the rapidly evolving landscape of public safety technology. This includes navigating the varying needs of 911 agencies across different regions, understanding industry trends, and addressing the urgency of public safety issues while developing effective sales strategies that resonate with potential clients.

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Common Interview Questions for Director of Strategic Sales
Can you describe your experience in the Public Safety sector and how it relates to the Director of Strategic Sales role?

In answering this question, highlight your relevant experience in sales and leadership within the Public Safety sector. Discuss specific roles, achievements, and how your background aligns with Prepared’s mission to innovate emergency response systems. Use examples to demonstrate your understanding of the challenges faced by public safety agencies.

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How would you approach developing a customer acquisition strategy for Prepared?

To effectively answer this question, outline a step-by-step process for developing a customer acquisition strategy. Discuss the importance of market research, identifying target demographics, creating tailored messaging, and measuring success through analytics. Emphasize how your strategic thinking can drive engagement in the Public Safety sector.

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What leadership style do you employ when mentoring a sales team?

When it comes to leadership style, emphasize your focus on collaboration, empowerment, and performance. Illustrate how fostering an inclusive environment allows team members to thrive while also maintaining accountability. Share anecdotes about how this style has led to tangible sales results in your previous roles.

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What do you think is the biggest challenge currently facing 911 dispatch centers, and how can Prepared address this?

In addressing this question, discuss your awareness of challenges such as technology gaps, outdated systems, or public safety funding issues. Explain how Prepared's innovative solutions directly respond to these challenges by enhancing the capabilities of dispatch centers, thereby creating a more responsive and effective emergency response system.

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Share an example of a successful sales strategy you developed and implemented in your previous role.

Provide a detailed example of a sales strategy you developed, emphasizing the thought process behind it, the implementation steps you took, and the metrics you used to measure its success. Highlight how this strategy contributed to customer growth and retention in the public safety domain.

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How do you stay updated with trends in the Public Safety technology space?

Discuss your practices for staying informed about industry trends, such as reading relevant publications, attending conferences, participating in webinars, and networking with professionals in the Public Safety sector. Emphasize how this knowledge enhances your effectiveness in the Director of Strategic Sales role at Prepared.

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What strategies would you implement to improve team performance and motivation?

When answering, focus on fostering an environment of recognition, support, and continuous learning. Discuss strategies like tailored training opportunities, goal-setting frameworks, and incentives that are aligned with team performance and individual career aspirations, ultimately driving motivation and success at Prepared.

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How would you approach building relationships with key stakeholders in the Public Safety sector?

Describe an approach based on active listening, understanding stakeholder needs, and providing tailored solutions. Discuss the importance of consistent follow-ups, trust-building, and establishing open lines of communication to nurture lasting relationships that support Prepared's growth.

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How do you handle objections from potential clients during the sales process?

Discuss your method for addressing objections, emphasizing techniques such as empathizing with client concerns, providing evidence-based solutions, and turning objections into conversation opportunities that highlight Prepared’s unique value proposition in the Public Safety technology market.

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What do you envision for the future of emergency response technology and Prepared's role in it?

Here, you can express your insights on trends like AI integration, improved communication systems, and multi-channel emergency responses. Discuss how Prepared is positioned to be a leader in this space, enhancing collaboration, efficiency, and safety for communities nationwide.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
December 15, 2024

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