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Quality Assurance Analyst

Prodigy Education, a global leader in game-based learning, is on a mission to make every student in the world love learning. We believe learning should be as fun as playing a video game. This is central to our educational philosophy, because when you love what you do, you do it better. Visit www.prodigygame.com to learn more.

With Prodigy, kids practice standards-aligned skills in Math and English as they play our fun, adaptive learning games. All with teacher and parent tools to support their learning in class and at home.

In the role of a QA Analyst (Engineering), you will have the opportunity to work closely with both game and non-game teams, contributing valuable feedback, creating test plans and documentation, and providing some manual testing support for upcoming features. You will also play a crucial role in recording and organizing issues brought forward by our Engineering, QA, and Customer Support teams. Additionally, you will contribute to the development of new technology and testing practices for web, mobile and game-related projects, enabling Prodigy to swiftly adapt to evolving technological and social landscapes. Your dedication will help us maintain our commitment to being a user-obsessed company, focused on delivering the best possible experience for our users.

Your Impact

  • Collaborate with your manager, and bridge communication between engineering and game teams to help ensure high quality standards and great user experiences.

  • Contribute to the development of documentation and test cases for our websites, games, mobile solutions, and core features.

  • Cooperate closely with engineering and game teams to support them in organizing, triaging, and resolving bugs efficiently. 

  • Conduct and review assessments regarding quality improvements, internal processes, and potential bugs.

  • Create and maintain test plans for third party partners, contractors, and outsourced QA, with both manual and automated flows in mind.

  • Provide manual testing support for small and large-scale projects, and ensure features meet quality standards before release.

About You

  • Your experience in writing and implementing test cases for both new and established games / applications will greatly enhance our capabilities, while your genuine passion for both software, and gaming spaces will amplify the impact you make.

  • As an effective communicator, you will thrive in a remote work environment, collaborating seamlessly with distributed development teams.

  • Being technically savvy, you thrive off of great web UX, and will fearlessly explore the inner workings of software by delving into the console of your web browser.

  • Being savvy in the gaming space as well, you are aware of current gaming trends, and are excited about creating positive gameplay experiences for our players.

  • Your excellent time management skills will be essential as we handle multiple priorities, requiring you to efficiently prioritize and adapt to changing circumstances.

  • Your familiarity with SCRUM / AGILE methodologies will enable you to identify opportunities for enhancing your team's performance.

  • Your passion for creating an inclusive environment will contribute to our collective efforts in making learning enjoyable for everyone.

  • Above all, your dedication to inclusivity aligns with our mission of ensuring all students develop a love of learning.

Bonus Points [Optional]

  • Experience working in an interactive media environment, or game development.

  • A passion for UX, writing, and quality - in games, web, and mobile!

  • Agile workflow experience and some light automation knowledge is preferred.

Core Technologies [Optional]

  • JIRA, Confluence, TestRail, Browserstack, Miro, OpsLevel, Sentry, DataDog, Figma.

  • Platforms: Web and Mobile Environments for our Games (Math, English), and Apps (Teachers, Parents).

Working at Prodigy

  • Be part of a mission-driven organization dedicated to helping every student in the world love learning! At Prodigy Education, your work positively impacts the lives of millions of students and teachers worldwide.

  • Join a company which empowers a Growth Mindset among its team members, so you grow as we do. You’ll also work on award-winning products which harness the magic of math and power of language for students in grades 1st-8th.

  • We understand that a thriving team is at the core of our success. So, on top of an inspirational mission and rewarding work, our Total Rewards Program reflects our commitment to your financial, physical, and mental well-being.

  • It’s not just about the work though; it's about the culture. As the Toronto Star reports in a recent feature on Prodigy: "Prodigy’s secret sauce is that it sees its corporate culture as something that is built slowly from the ground up and is always evolving.” Check it out here.

  • #LI-Hybrid

Prodigy Math is used by almost one million teachers a year, and was named the most popular supplemental education platform in classrooms in the United States! Our products have also won numerous consumer awards, including the Mom’s Choice Award, Parent and Teacher Choice Awards, and National Parenting Product Award.

Come as you are. We believe the power of our collective potential will transform education. We are building towards a diverse, inclusive, and equitable workplace to empower and create access and opportunity for all. We welcome applications from people from all underrepresented groups, including (but not limited to) people of any gender, age, or religion, members of the LGBTQIA2+ community, BIPOC and other underrepresented races and nationalities, people with disabilities, veterans, and anyone who may contribute to the further diversification of Prodigy Education. If you feel like you don’t have all the qualifications for this position and are willing to use your initiative to learn the rest, we’d still love for you to apply!

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Prodigy Education will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require accommodation, please notify us at jobs@prodigygame.com, and we will work with you to meet your needs. 

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CEO of Prodigy Education
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What You Should Know About Quality Assurance Analyst, Prodigy Education

Join Prodigy Education, a global leader in game-based learning, as a Quality Assurance Analyst in Toronto! In this vital role, you will collaborate with both game and non-game teams, ensuring the quality of our products aligns with our mission to make learning as enjoyable as playing a video game. Your day-to-day will involve crafting test plans, giving valuable feedback, and conducting manual testing to help us maintain high standards for our games and applications. You'll also record and organize issues highlighted by our Engineering, QA, and Customer Support teams, playing a crucial role in maintaining our user-obsessed commitment. You’ll have the chance to contribute to creating documentation and evaluating quality improvements, where your passion for both software and gaming can shine. Being technically savvy, you’ll love exploring the depths of applications, enhancing user experiences, and adapting to fast-changing environments. If you’re familiar with SCRUM and AGILE methodologies, have excellent time management skills, and are eager to support our mission of fostering a love for learning, this opportunity is tailor-made for you! Plus, if you have experience in interactive media or game development, that’s a fantastic bonus! Become part of a team that values inclusivity and growth as we change education for millions of students around the world.

Frequently Asked Questions (FAQs) for Quality Assurance Analyst Role at Prodigy Education
What are the key responsibilities of a Quality Assurance Analyst at Prodigy Education?

As a Quality Assurance Analyst at Prodigy Education, your key responsibilities will include collaborating with engineering and game teams to ensure high-quality standards for our educational games. You'll be involved in creating and maintaining test plans, as well as documenting and triaging issues. Additionally, you will conduct manual testing for both small and large projects to guarantee that all features meet our stringent quality standards before they are released.

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What qualifications are required for the Quality Assurance Analyst position at Prodigy Education?

To be a successful Quality Assurance Analyst at Prodigy Education, you should have experience in writing and implementing test cases for games or applications, as well as a strong passion for user experience in gaming. Familiarity with SCRUM and AGILE methodologies is essential. Effective communication skills and time management abilities are crucial, especially as you will be working in a remote environment with distributed teams.

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How does Prodigy Education approach quality assurance for its educational games?

At Prodigy Education, quality assurance is approached through collaborative efforts between QA analysts, engineering, and game teams. The QA Analyst plays a vital role in creating test documentation, evaluating internal processes for improvements, and conducting thorough manual testing. This ensures that our educational games not only meet technical specifications but also provide an engaging experience for students.

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What software tools might a Quality Assurance Analyst use at Prodigy Education?

A Quality Assurance Analyst at Prodigy Education may find themselves using various tools such as JIRA for issue tracking, Confluence for documentation, and TestRail for test case management. Familiarity with Browserstack, Miro, DataDog, and Figma would also be beneficial for efficiently conducting tests and supporting development efforts across web and mobile platforms.

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Why is a passion for gaming important for a Quality Assurance Analyst at Prodigy Education?

A passion for gaming is essential for a Quality Assurance Analyst at Prodigy Education, as it aligns with our mission to create enjoyable and engaging learning experiences. Understanding current gaming trends and gameplay mechanics allows the QA Analyst to thoughtfully approach testing, ensuring that our products not only meet educational standards but also resonate with players, enhancing their overall experience.

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Common Interview Questions for Quality Assurance Analyst
Can you describe your experience with writing test cases?

When answering this question, focus on specific examples from your previous roles, detailing the types of applications or games you worked with. Emphasize your ability to create comprehensive test cases that cover various scenarios and how they contributed to enhancing product quality.

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How do you prioritize tasks when handling multiple projects as a QA Analyst?

Discuss your time management strategies, such as using prioritization matrices or tools like JIRA to manage workflows. Sharing a specific example where you successfully managed competing deadlines would showcase your organizational skills effectively.

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What tools or methods do you use for bug tracking?

Describe your experience with tools like JIRA or Trello, specifying how you've used them for tracking and managing bugs. Mention any best practices you've developed for ensuring that issues are resolved quickly and efficiently.

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How do you ensure effective communication with both engineering and game teams?

Highlight your approaches to facilitating communication, such as scheduling regular check-ins, using collaborative tools like Confluence for documentation, and providing constructive feedback. Illustrating your ability to bridge gaps in communication can strengthen your response.

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Can you share an experience where you identified a significant bug during testing?

Provide a specific example of a bug you discovered, including the testing methods you used to find it and its impact on the project. This should demonstrate your analytical skills and attention to detail, showcasing your value as a QA Analyst.

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What do you think is the key to a successful QA mindset?

Discuss your perspective on the importance of being detail-oriented, curious, and user-focused in a QA role. Emphasize how these qualities contribute to improving the overall user experience and product quality.

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How familiar are you with agile methodologies?

Share your experiences with agile methodologies, such as SCRUM or KANBAN. Explain how you've contributed to sprints and iterations, emphasizing your adaptability in a fast-paced development environment.

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In your opinion, what makes a great user experience in educational games?

Express your views on what constitutes a great user experience, citing elements such as intuitive design, engaging mechanics, and adaptive learning paths. Relate your perspective back to your role as a QA Analyst to show how you focus on enhancing these aspects.

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How do you stay updated on industry trends in gaming and QA?

Mention how you engage with industry blogs, forums, and professional networks to keep your skills and knowledge current. Highlight any specific resources or communities that you find particularly valuable.

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What steps would you take if you were faced with conflicting feedback from multiple teams?

Discuss your conflict resolution strategies, such as facilitating discussions to gather all perspectives and collectively determining the best course of action. Highlight your ability to remain calm and focused under pressure while seeking a collaborative solution.

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Our mission is to help every student in the world love learning!

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DATE POSTED
April 13, 2025

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