Staff Product Designer

As a Staff Product Designer at Productboard, you will be responsible for uncovering customer-centric requirements essential for modern product managers. You will proactively identify product opportunities and lead initiatives to define the work needed for impactful design solutions. Additionally, mentoring other designers and pushing the quality of design execution will be vital aspects of your role.

To qualify for the Staff Product Designer role at Productboard, you should have over 4 years of experience in a senior design role, ideally in Enterprise B2B SaaS. You should possess exceptional interaction and visual design skills, along with a portfolio showcasing your ability to deliver impact through your work. Experience with Figma and a strong understanding of complex collaborative products are essential.

At Productboard, we are committed to fostering the professional growth of our Staff Product Designers through a comprehensive professional development budget and opportunities to collaborate with talented colleagues. Our culture of continuous improvement allows you to shape the future of the product while advancing your design craft.

As a Staff Product Designer at Productboard, you will enjoy a collaborative work environment in our San Francisco office. Working three days a week on-site alongside product management and engineering colleagues, you will have the opportunity to engage in meaningful discussions and design critiques. We value openness, creativity, and inclusivity, creating a space where all team members feel empowered.

When you join Productboard as a Staff Product Designer, you can expect a competitive salary, stock options, comprehensive health benefits, generous paid time off, and unique wellness programs. We also offer professional development opportunities and regular team events to enhance camaraderie and personal growth.

When asked about your design process, focus on highlighting how you discover user needs through research, define design goals, and iterate based on feedback. Discuss specific tools you use, such as personas and journey maps, and how they help you create user-driven solutions.

In your response, emphasize the importance of feedback in the design process. Share an example of how you have used constructive criticism to improve a design and how you remain open to diverse perspectives, valuing team collaboration in decision-making.

Explain your approach to conducting user research to gain insights into customer behaviors and challenges. Mention the importance of empathy in design and how you use this understanding to inform your design decisions, ensuring that they align with user needs.

When highlighting a particular case, focus on the problem, your design process, and the impactful results. Explain how you collaborated with cross-functional teams and what methodologies you used to develop a solution that addressed user needs.

Share your strategies for keeping up with industry trends, such as participating in design communities, attending workshops, or following leading design blogs. Highlight specific tools you've learned, like Figma, and how you incorporate new techniques into your workflow.

Discuss your approach to project management, emphasizing your ability to assess priorities based on deadlines, stakeholder needs, and business goals. Mention any tools you use to track progress and manage time effectively.

Talk about the importance of mentoring in fostering a collaborative design culture. Share your experiences mentoring junior designers and how you approach feedback and guidance to help them grow in their roles.

Discuss your considerations for inclusivity and accessibility, and how you incorporate practices such as following WCAG guidelines into your design process. Provide examples of how you've ensured designs are usable for a diverse range of users.

Express your understanding of Productboard's mission to enhance product management through deep customer insights. Highlight your appreciation for the company culture, commitment to innovation, and the opportunity to work with leading brands as key differentiators.

Share your understanding of product-led growth and how design plays a crucial role in driving user engagement and adoption. Discuss the importance of creating seamless user experiences that encourage product usage and customer satisfaction.