Sales Development Representative

As a Sales Development Representative (SDR) at Proper, your key responsibilities will include conducting high-volume outreach through various channels such as email, calls, and LinkedIn to generate qualified leads. You will conduct prospect research, identifying and segmenting potential clients that match our Ideal Customer Profile (ICP). Engaging in meaningful conversations to uncover pain points is essential as you aim to schedule product demos for the sales team.

To thrive as a Sales Development Representative (SDR) at Proper, you need a mix of hard and soft skills. Proficiency with outreach tools like Orum and CRM software such as HubSpot is essential, alongside strong communication skills for crafting effective outreach emails. Equally crucial are soft skills like resilience, time management, and adaptability to handle feedback and adjust strategies as needed.

Success as a Sales Development Representative (SDR) at Proper requires exceptional qualities such as passionate curiosity about how our solutions impact businesses, resilience in the face of rejection, and the ability to build relationships quickly with prospects. A strong metrics-driven approach to analyzing outreach effectiveness and managing a diverse pipeline while ensuring quality is also key to excelling in this role.

The work culture for Sales Development Representatives (SDRs) at Proper is vibrant and collaborative. We pride ourselves on maintaining an open and respectful environment where everyone’s voice is heard. With a daily focus on personal growth and joy at work, SDRs thrive in a fun, remote setting that encourages creativity and innovation in reaching out to potential clients.

Sales Development Representatives at Proper enjoy a comprehensive benefits package including a competitive salary, unlimited paid time off (PTO), and health insurance with significant contributions from the company. Other benefits include a home office furnishing allowance, a monthly utilities allowance, and access to wellness resources such as the Calm app. The entire compensation package reflects our commitment to supporting the well-being of our team members.

In your response, highlight your experiences with different outreach channels and methods for understanding your target audience better. Discuss how you leverage tools and research to create personalized outreach strategies that connect well with prospects.

Share a specific story that outlines the prospect's initial hesitations, how you effectively communicated the value of the product or service, and the steps you took to eventually schedule a demo. Focus on the relationship-building aspects.

Explain the importance of resilience. Share techniques you apply when facing rejection, such as reflecting on what you can learn from the experience and how persistence and a positive mindset help you stay motivated.

Discuss how you prioritize thorough research on prospects to tailor your outreach and identify pain points that resonate with them. Mention specific tools or methods you use to gather valuable information.

Talk about the techniques you use for time management, such as planning your day, employing CRM systems to keep track of your outreach efforts, and regularly assessing your priorities based on results.

Elaborate on key performance indicators like email open rates, demo conversion rates, and how these metrics inform your strategy for outreach. Explain the importance of analyzing these metrics to optimize your approach.

Describe qualities that make an ideal customer for Proper in the context of property accounting services. Discuss factors like industry, company size, challenges faced, and how Proper’s solutions can address those challenges.

Share your methods for maintaining motivation such as setting personal goals, celebrating small victories, employing time management strategies, and finding team support during challenging days.

Discuss creative approaches you use, such as personalized emails or video messages, to catch the prospect's attention. Emphasize the benefits of thinking outside the box and adapting your methods based on the audience.

Your response should reflect your alignment with Proper's values and mission. Emphasize your enthusiasm for the fintech industry and how you are drawn to the collaborative and innovative culture that Proper promotes.