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Senior IT Analyst

The Role

We are seeking an all-around highly motivated Senior IT Analyst to join our dynamic team at Provable Inc. This role will be responsible for supporting the company’s technology infrastructure, ensuring it aligns with our business goals, and providing robust IT support to all departments. The ideal candidate will play a critical role in implementing, monitoring, and upgrading security measures to safeguard our IT environment from cyber threats. This position requires experience in security best practices, threat detection, and vulnerability management, alongside a solid understanding of industry standards and tools.

Key Responsibilities

• Administer and support company communication and collaboration platforms such as Google Workspace and Slack.

• Manage MacOS environments, providing advanced troubleshooting and support.

• Develop, implement, and maintain security policies, protocols, and best practices to strengthen the company’s overall security posture.

• Design, deploy, and maintain LAN, WAN, and wireless networks to ensure optimal performance and reliability.

• Plan and execute network upgrades, migrations, and capacity expansions.

• Configure and manage security infrastructure, including firewalls, IDS/IPS, SIEM solutions, device management, and endpoint protection systems.

• Investigate and respond to security incidents and breaches, implementing corrective measures as needed.

• Collaborate with the development team to integrate security controls into applications and systems hosted in AWS and GCP environments.

• Assist with cybersecurity initiatives, including penetration testing and security awareness training.

• Lead and contribute to IT projects, ensuring timely and within-budget execution.

• Partner with other departments to identify IT needs and deliver technical solutions aligned with business objectives.

• Ensure compliance with relevant industry standards and regulations, updating policies as required.


Required Skills & Qualifications:

• In-depth knowledge in managing Google Workspace and Slack.

• Expertise in MacOS administration and support.

•    Extensive Experience in configuring and maintaining SSO and MDM solutions.

• Strong knowledge of networking protocols (e.g., TCP/IP, OSPF, BGP, VLANs, DNS, DHCP).

• Understanding of cloud networking (e.g., AWS, Azure, Google Cloud) and hybrid network architectures.

• Excellent communication and interpersonal skills, with the ability to work effectively across teams.

• Relevant certifications (e.g., Google Workspace Admin, Apple Certified Support Professional, CCNA) are a plus.

Benefits

  • Monthly budget for expenses (home office setup & supplies, transportation, fitness & personal well-being, continued learning, etc.).

  • Comprehensive, top-tier healthcare coverage.

  • Flexible vacation policy.

  • Ability to attend major industry conferences and global events at the company’s expense.

  • Regular team off-sites and retreats.

NOTE: We cannot sponsor visas of any kind at this time.

Provable is committed to diversity in its workforce and is proud to be an equal-opportunity employer and to review all of our job postings to minimize biased language. Provable does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state, or federal law. Provable will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco’s Fair Chance Ordinance and similar local laws.‍

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Average salary estimate

$105000 / YEARLY (est.)
min
max
$90000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior IT Analyst, Provable

At Provable Inc., we’re on the hunt for a highly motivated Senior IT Analyst to enhance our energetic team in San Francisco! This pivotal role is all about supporting our technology infrastructure and ensuring it beautifully aligns with our business aspirations while providing top-notch IT support to all departments. As our Senior IT Analyst, you'll be instrumental in implementing and monitoring security measures to shield our IT environment from evolving cyber threats. We're looking for someone who has a solid grasp of security best practices, threat detection, and vulnerability management, all with a keen understanding of industry standards and tools. Your day-to-day will involve administering platforms like Google Workspace and Slack, managing MacOS environments, developing and maintaining robust security policies, and ensuring our networks are performing at their best. You’ll also play a key role in incident response and collaborate with development teams on security integration in AWS and GCP. If you’re passionate about IT, love tackling challenges, and want to work in a diverse and inclusive environment, Provable Inc. is the place to bring your expertise and thrive!

Frequently Asked Questions (FAQs) for Senior IT Analyst Role at Provable
What are the key responsibilities of a Senior IT Analyst at Provable Inc.?

The Senior IT Analyst at Provable Inc. takes on several essential responsibilities that include administering and supporting communication platforms like Google Workspace and Slack, managing MacOS environments, and developing security policies. Moreover, you'll be designing and maintaining network infrastructure while addressing security incidents and collaborating with teams to integrate security controls into various systems hosted in AWS and GCP.

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What qualifications are needed for the Senior IT Analyst role at Provable Inc.?

To be a successful Senior IT Analyst at Provable Inc., candidates should possess in-depth knowledge of Google Workspace, extensive experience in MacOS administration, and strong networking protocol knowledge such as TCP/IP and DHCP. Relevant certifications such as Google Workspace Admin and CCNA are also highly beneficial. Excellent communication skills are essential for effective teamwork.

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What security practices are essential for the Senior IT Analyst position at Provable Inc.?

A Senior IT Analyst at Provable Inc. must be well-versed in security best practices, threat detection, and vulnerability management. This role requires you to implement and monitor security measures, respond to security incidents, and design security infrastructures, ensuring the overall IT environment remains resistant to cyber threats.

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What benefits does Provable Inc. offer for the Senior IT Analyst position?

Provable Inc. offers a fantastic benefits package for the Senior IT Analyst role. This includes a monthly budget for home office expenses, comprehensive healthcare coverage, a flexible vacation policy, opportunities for attending major industry conferences, and regular team off-sites and retreats, allowing for professional growth and team bonding.

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What is the work environment like for a Senior IT Analyst at Provable Inc.?

Working as a Senior IT Analyst at Provable Inc. means being part of a dynamic and inclusive team environment. The company values diversity and encourages collaboration across various departments. You'll have the opportunity to lead projects and work on innovative IT solutions while prioritizing cybersecurity and compliance.

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Common Interview Questions for Senior IT Analyst
How do you prioritize tasks as a Senior IT Analyst?

When prioritizing tasks, it's essential to assess the urgency and impact of each task. Utilize a matrix to categorize them based on importance and deadlines, ensuring that critical issues affecting security or operations receive immediate attention while also scheduling time for long-term projects.

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Can you describe your experience with Google Workspace?

In responding to this question, highlight your hands-on experience managing Google Workspace. Talk about specific functionalities you've utilized, any migrations you've handled, and how you ensure support for users. Provide examples of how your expertise has improved team collaboration and productivity.

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How do you handle a security incident?

When faced with a security incident, prioritize containment and assessment. Describe a systematic approach that involves identifying the breach's cause, executing immediate corrective actions, notifying affected parties, and documenting every step taken to refine future security protocols.

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What is your experience with MacOS administration?

Discuss your proficiency in MacOS, detailing specific tasks you've managed, such as system configurations, user support, application troubleshooting, and maintaining security standards. Share any challenges faced and how your solutions enhanced environment stability.

Join Rise to see the full answer
Explain a time you collaborated with a team on a project.

Illustrate a scenario where collaboration was key. Specify the project, your contributions, and how teamwork facilitated success. Highlight communication methods you employed and how you ensured alignment with broader organizational goals.

Join Rise to see the full answer
What strategies do you use for keeping your knowledge up-to-date in IT security?

Describe how you commit to continuous learning in IT security. Mention platforms you use for training, professional certifications you may pursue, or communities you engage with. Emphasize the importance of staying current with trends and vulnerabilities.

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How do you assess an organization’s IT security posture?

To assess IT security posture effectively, detail your approach of analyzing policies, conducting vulnerability assessments and audits, reviewing incident responses, and gauging awareness levels among employees. Explain how this can lead to informed recommendations for improvement.

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What troubleshooting techniques do you recommend for network issues?

In answering, convey a logical approach to troubleshooting, including isolating problems, checking physical connections, reviewing network configuration, and using diagnostic tools. Share examples from past experiences where these techniques led to successful resolutions.

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How do you ensure compliance with industry regulations as an IT Analyst?

Compliance can be ensured through regular audits, employee training, and keeping abreast of regulatory changes. Discuss specific frameworks familiar to you and how adopting those can facilitate compliance as it pertains to your responsibilities as a Senior IT Analyst.

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What tools do you frequently use in IT network management?

Share a list of essential tools that you utilize, such as firewall management systems, SIEM solutions, and monitoring software. Explain why these tools are critical to your role and how they contribute to maintaining a secure and efficient network environment.

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Full-time, on-site
DATE POSTED
December 20, 2024

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