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Advertising Operations Specialist

Company Description

About Us

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

Job Description

  • Challenge yourself to join and support our Ad Operations team
  • Take an opportunity to grow and diversify your career
  • 2x Full Time Permanent roles based at our Mascot campus

Few brands evoke the same feeling of pride that Qantas can. It’s a sense of familiarity, a feeling of warmth and confidence that his national icon represents us to the world. Every day, a committed team works together to ensure we’re continuing to exceed expectations.

As an Advertising Operations Specialist, you will be the interface between the internal clients and set up and delivery of digital campaigns. The incumbent will require ad operations background across a range of platforms and have a strong understanding about how data driven marketing works.

You will be managing the trafficking of brand, performance and data driven campaigns onto multiple platforms, especially ad servers. This role is suitable for candidates with experience in multiple stakeholder management, account management, ad operations, dynamic creative, trafficking, programmatic & social campaign set up, floodlight tagging and troubleshooting/problem solving. You will have great attention to detail, work ethic, ability to multitask and prioritise work accordingly.

You will:

  • Utilize platforms such as DV360, Meta, The Trade Desk, Campaign Manager 360, and Google Studio to set up programmatic and social campaigns.
  • Collaborate with internal teams, including media traders, marketing managers, and creative teams, to ensure campaign punctuality.
  • Support in the implementation and troubleshooting of floodlight tags and other tracking pixels.
  • Identify and resolve technical issues related to campaign delivery and tracking.
  • Develop and maintain detailed documentation of campaign setup and processes.
  • Maintain a process driven workflow, and help to improve current processes.

You'll have:

  • Minimum of 2-3 years of experience in programmatic advertising operations
  • Strong understanding of ad operations and campaign executions across a range of channels including social, programmatic, audio and video.
  • Proficient in campaign set ups across DV360, Campaign Manager, The Trade Desk, Meta Ads Manager.
  • Experience with dynamic display, product feed and website/server tagging highly preferred.
  • Agency or client side background.
  • Ability to manage multiple work streams and portfolios, while ensuring high quality of work
  • Ability to work collaboratively as part of a cross-functional team, with a focus on stakeholder relationships and high service levels
  • Strong and pro-active communication skills with the ability to work independently.
  • Exceptional attention to detail, organisation and workflow management skills.

Why Qantas?  

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

 

  • We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
  • We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
  • We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment.
  • You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
  • We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.
     

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.  We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.  If you have any support or access requirements, we encourage you to advise us at time of application.  Your personal information will be kept confidential in compliance with relevant privacy legislation.

Be a part of something special and play your part in the Qantas story – get in touch today.

Applications close: Wednesday, 2nd April 2025

Please note: applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Advertising Operations Specialist, Qantas Group

Are you ready to take your skills to new heights with Qantas as an Advertising Operations Specialist? Based at our vibrant Mascot campus in Sydney, Australia, you will play a key role in our Ad Operations team, ensuring seamless delivery of digital campaigns. With a strong focus on detail and a passion for data-driven marketing, you will manage the trafficking of brand, performance, and data-driven campaigns across multiple platforms such as DV360, Meta, The Trade Desk, and more. Your expertise in dynamic creative setup, floodlight tagging, and problem-solving will ensure that our campaigns run smoothly and deliver outstanding results. You’ll collaborate with internal teams, including media traders and creative professionals, to maintain campaign punctuality and effectiveness. If you appreciate a dynamic work environment where your contributions are valued, Qantas is the perfect fit for you. We pride ourselves on fostering a culture that encourages teamwork and innovation, providing ample opportunities for personal and professional growth. Plus, you’ll enjoy fantastic employee benefits, including discounted travel and flexible leave options, all while being part of an organization that values diversity and inclusion. Your journey with Qantas starts here – come and make a difference with us!

Frequently Asked Questions (FAQs) for Advertising Operations Specialist Role at Qantas Group
What are the responsibilities of an Advertising Operations Specialist at Qantas?

As an Advertising Operations Specialist at Qantas, your key responsibilities include managing the setup and delivery of digital campaigns, traffic brand and performance campaigns across various platforms, and troubleshooting technical issues related to campaign delivery. You will work closely with cross-functional teams, ensuring timely and accurate execution of campaigns and maintaining detailed documentation of processes.

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What qualifications do I need to become an Advertising Operations Specialist at Qantas?

To be considered for the Advertising Operations Specialist position at Qantas, candidates should have a minimum of 2-3 years of experience in programmatic advertising operations. A strong understanding of ad operations and proficiency in platforms such as DV360, Campaign Manager, and Meta Ads Manager is crucial. Experience in dynamic display and website/server tagging is highly preferred.

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How can I grow my career as an Advertising Operations Specialist at Qantas?

Qantas is dedicated to the professional growth of its employees. As an Advertising Operations Specialist, you will receive continuous on-the-job training, coaching, and access to formal training opportunities. The pathways for advancement are plentiful, and the company supports its team members in exploring various career directions within the organization.

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What technical skills are important for an Advertising Operations Specialist at Qantas?

An Advertising Operations Specialist at Qantas should possess strong technical skills in ad operations, including the setup of programmatic and social campaigns using platforms like DV360 and The Trade Desk. A solid understanding of campaign tracking, dynamic creative, floodlight tagging, and troubleshooting is essential for success in this role.

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What employee benefits does Qantas offer for Advertising Operations Specialists?

Qantas provides its Advertising Operations Specialists with a range of exciting employee benefits, including heavily discounted air travel, flexible leave options, and comprehensive health and wellbeing programs. Employees also have access to various discounts through partnerships, along with salary packaging options for motor vehicles and professional memberships.

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Common Interview Questions for Advertising Operations Specialist
Can you describe your experience with ad operations and campaign execution?

When answering, highlight your specific roles involving ad operations, covering the platforms you've worked with and the types of campaigns you've managed. Discuss key achievements or challenges faced and how you navigated them.

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What platforms have you used for campaign setup and management?

Mention platforms like DV360, Meta Ads Manager, and Campaign Manager. Provide examples of the types of campaigns you've managed on each and the outcomes achieved.

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How do you prioritize tasks when managing multiple campaigns?

Discuss your organizational skills and methods you use for prioritization, such as utilizing project management tools or communication with stakeholders to assess urgency and importance, illustrating this with a real example from your experience.

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What troubleshooting methods do you employ for campaign delivery issues?

Explain your systematic approach to identifying issues, including checking tracking pixels, reviewing campaign settings, and collaborating with team members to resolve issues efficiently. Include a past experience where you successfully solved a campaign delivery problem.

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How do you ensure high-quality execution of campaigns?

Talk about your attention to detail and process-driven workflow. You might mention your strategy of maintaining detailed documentation and regularly reviewing campaign performance metrics to ensure quality.

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Can you give an example of a successful collaborative project in a previous role?

Share a specific example where you worked with internal teams to achieve campaign goals. Explain your role in the collaboration and the results achieved, demonstrating your teamwork and communication skills.

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What do you understand by data-driven marketing?

Define data-driven marketing and illustrate your understanding by discussing how you have utilized data in your previous roles to influence campaign strategies and optimize performance.

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What steps do you take to keep up-to-date with industry trends in advertising operations?

Discuss the resources you utilize, like industry blogs, webinars, and conferences, to stay informed about changes in technology and advertising practices. Highlight how this continuous learning has impacted your work.

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How would you handle conflicting priorities from different stakeholders?

Explain your approach to communication and negotiation. Describe how you would assess the importance of each task, manage expectations, and ensure that all stakeholders are kept informed throughout the process.

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What excites you most about working as an Advertising Operations Specialist at Qantas?

Share your enthusiasm for Qantas as a brand and the advertising landscape. Highlight specific aspects of the role that resonate with your interests and career aspirations, emphasizing your desire to contribute positively to the company's objectives.

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Qantas is a commercial airline company offering flights to Australia, Asia, Africa, New Zealand and the South Pacific. They are headquartered in Mascot, New South Wales, Australia.

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Full-time, on-site
DATE POSTED
March 24, 2025

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