Quality Assurance Manager

Funnel Leasing Inc., is hiring for a Quality Assurance Manager that can 'work from anywhere' in the U.S. The Quality Assurance Manager (“Manager”) is responsible for supervising and ensuring execution of the software development and production process to make sure that all products meet consistent standards. The Manager will develop and implement quality control tests, inspect products at various stages and write reports documenting product issues. The successful candidate will be able to successful monitor and manage multiple high-priority client portfolios, has experience managing dispersed, remote team members, and has a strong technical acumen. This position will report to the SVP of Engineering.

Why Funnel?
We are a 'work from anywhere' in the U.S. SaaS company that centers our services on the renter experience. We develop amazing software that has revolutionized the #proptech industry. And did we mention we have an amazing team that is on #FunnelFire!? Oh, did we forget to tell you we have unlimited PTO, benefits that begin on your first day of employment, P.I.N.K. core values that ROCK, and our team puts the FUN in Funnel!

Who is Funnel Leasing?

Have you ever rented an apartment and wished the process could be better? At Funnel we do too. We know we need to make the process of renting an apartment as easy as purchasing socks on Amazon. We've created cloud-based marketing and leasing software that delivers the ultimate rental experience for everyone involved in the process. We're in the process of transforming the real estate industry through cutting-edge technology built, sold, and supported by the most passionate people you'll meet.

Click here (https://funnelleasing.com/) to learn more about Funnel and our innovative team members across the country.

The Quality assurance Manager's essential roles and responsibilities include, but are not limited to the following:

QA Leadership

• Define and institute quality processes and standards within software development teams
• Act as the internal quarterback, marshaling resources to deal with major technology issues and coordinating with our account management team on external communication
• Provide guidance and facilitate automated testing strategies and tooling across teams
• Foster a collaborative approach to quality assurance and testing
• Ensure quality best practices are defined and followed across all software development teams
• Identifies opportunities for continuous improvement
• Learns from best practices

Agile Process Execution

• Oversees monitoring of all QA activities, test results, leaked defects, root cause analysis, and identify areas of improvement
• Implement steps requiring process and efficiency
• Identify resourcing and skill gaps and create mitigation plans
• Coordinate test efforts across multiple sprint teams
• Work with developers to make hard-to-test features more testable
• Collaborate with leaders in Engineering, Product, and Support to create process efficiencies across the SDLC
• Create quality metrics to assess ongoing application health
• Create productivity and quality metrics for analysts to promote continuous improvement

Culture

• Recruits and retains experienced talent.
• Motivates and coaches individual contributors
• Creates a culture of continuous improvement and learning to attract and retain high potential talent
• Fosters collaboration within team and across the company
• Performs other duties as assigned and modified at manager's discretion

Education, Work Experience and Certifications

• Relevant Bachelor's degree or equivalent, related experience.
• 5+ years of software/SaaS quality assurance; experience testing all layers of software application, back-end and integration testing strongly preferred
• Ability to manage and influence through persuasion, negotiation, and consensus building
• 2 years minimum supervisory experience within matrixed teams
• Analytical and process-oriented mindset
• Strong verbal and written communication skills
• Experience with Jira or similar case management/ticket solution
• Familiarity with remote, dispersed team management
• Passion for building outstanding teams and creating an environment where individuals can do their best work.

Travel: >5%

Equal Employment Opportunity

Funnel provides equal employment opportunities to all qualified individuals without regard to race, creed, color, citizenship, religion, national origin, age, sex, familial or marital status, pregnancy, military or veteran status, sexual orientation, gender identity or expression, genetic information, disability, or any other legally-protected status in accordance with applicable local, state, and federal laws, regulations, and ordinances.

Americans with Disabilities Act

Employee must be able to perform all essential job functions, with or without reasonable accommodation.

Job Responsibilities

The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. Funnel may change the specific job duties with or without prior notice based on the needs of the organization.

Funnel Leasing Inc., is not engaging any staffing firms or recruitment firms in the search or placement of candidates for this role. Furthermore, Funnel Leasing Inc., and associated team members who receive any unsolicited candidates information will not pay any fee or engagement contract as a result of these unsolicited contacts. Interested applicants should apply directly to the position posting for consideration.