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Quality Assurance Specialist

Job Overview
Reporting to the Quality Manager, the Quality Assurance Specialist is responsible for verifying that incoming inventory, as well as assembled products on the production floor adhere to all specifications and quality standards. They will utilize engineering drawings and quality documents to ensure inventory and final product meet the highest quality standards as required. In addition, they will assist the Quality Manager in maintaining quality metrics such as First Pass Yield, Post Install Reporting, and Vendor Return practices. They will utilize Lean methodologies to evaluate production processes and identify opportunities for improving quality through waste reduction. The Quality Assurance Specialist will work closely with production personnel to address quality concerns as they arise during production, with a hands-on approach to identify methods to prevent recurring quality issues.
Responsibilities
  • Work with Production team to identify and correct potential quality problems
  • Identify ways to reduce the potential for recurring issues during production
  • Evaluate, track and maintain production quality metrics such as First Pass Yield
  • Assist in creation and manage inspection methods for incoming product from suppliers
  • Administer Return Merchandise Authorization process to ensure expediency of returns
  • Instruct and Train production to any changes made in the quality program
  • Audit production processes for adherence to Standard Work
  • Any other duties as requested to support production
Skills/Requirements
  • High School Diploma or equivalent GED required
  • 1-3 years relevant work experience
  • Experience working with sheet metal, electronics, and assembly processes preferred
  • Ability to interpret basic engineering drawings, assistance provided as needed
  • Proficient user of Microsoft Office – Outlook, Excel, Word, PowerPoint
  • Experience with Quality and Operations preferred
  • Lean manufacturing training or experience preferred
Note: All offers are contingent upon successful completion of a background check
  • Posted positions are not open to third party recruiters and unsolicited resume submissions will be considered free referrals.
AGS is an equal opportunity employer.



About American Gaming Systems:

Headquartered in Las Vegas with offices and employees around the world, AGS (NYSE: AGS) is a global company focused on creating a diverse mix of entertaining gaming experiences for every kind of player. Our roots are firmly planted in the Class II Native American gaming market, but our customer-centric culture and growth have helped us branch out to become a leading all-inclusive commercial gaming supplier. Powered by high-performing Class II and Class III slot products, an expansive table products portfolio, real-money gaming platforms and content, highly rated social casino solutions for operators and players, and best-in-class service, we offer an unmatched value proposition for our casino partners. AGS’ award-winning employee culture is unmatched among gaming equipment suppliers. The Company has won numerous awards for its employee experience, including being named four years in a row (2020, 2019, 2018, 2017) to the prestigious ‘Best and Brightest Companies to Work For in the Nation® and ‘Atlanta’s Best and Brightest Companies to Work For®; winning ‘Top Workplaces Nevada’ and ‘Top Workplaces Atlanta’; and earning Glassdoor’s ‘Best Places to Work’ Employees’ Choice Award 2020 based on confidential, unsolicited employee reviews.

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AGS, LLC DE&I Review
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CEO of AGS, LLC
AGS, LLC CEO photo
David Lopez
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Our mission is to deliver highly entertaining, diverse, and amazing gaming experiences to players around the world, while never losing the passion, agility, grit, and customer-focus that made us successful in the first place.

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DATE POSTED
August 5, 2023

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