Customer Care, Operations Support Lead, Voice of the Customer
Skills
- Strong analytical skills
- Excellent writing ability
- Proficient in JIRA and data tracking tools
- Project management capabilities
- Problem-solving mindset
Responsibilities
- Manage VOC JIRAs and escalate key customer feedback
- Analyze customer feedback to identify process inefficiencies
- Report insights to leadership and recommend actions
- Create and manage VOC improvement project plans
- Collaborate with internal teams for process enhancements
Benefits
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Become a Hospitality Coordinator at American Express and play a crucial role in enhancing customer experiences within the innovative hospitality-tech space.
Join Fort Sanders Regional Medical Center as a Health Unit Coordinator to support oncology patients in a collaborative healthcare environment.
Join Dignity Health as a Patient Registration Representative where you'll facilitate a smooth registration process for patients in a supportive hospital environment.
Mission Healthcare is seeking an enthusiastic EMR Intern to support its Clinical Informatics team in providing technical assistance within a healthcare environment.
Lead the Houston studio as the Head Coach at [solidcore], inspiring fitness enthusiasts while managing a dynamic team.
Join Riot as a Scaled Customer Success Manager, ensuring client satisfaction and driving the growth of cybersecurity awareness.
Join Opus 2 as a Case Manager and support a leading team in transforming the legal industry through innovative solutions.
Join Hacienda Ford as a Remote Service Specialist and help enhance customer service experiences in the automotive industry.
Join Gap Inc as a Lead to inspire your team and foster exceptional customer experiences within the store.
Join Handoff as a Customer Success Specialist, where your construction expertise will shape the future of AI in remodeling and design-build projects.
Join Babble Cloud as a Complaints Manager to lead customer service improvements and enhance satisfaction through effective resolutions.
DSS Community Outreach is looking for Community Partnerships Liaisons to manage relationships with community organizations and facilitate access to critical city programs.
Join Homeward as a Member Engagement Specialist and help advance healthcare accessibility for rural communities.
Quince is an affordable luxury brand offering high-quality fashion and home goods at radically low prices. The company prides itself in pioneering a manufacturer-to-consumer (M2C) retail model that cuts out financial and environmental waste.
31 jobs
Subscribe to Rise newsletter
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
