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Inventory Control Specialist I (Onsite)

Ensure accountability and security of data center inventory. Understand and adhere to company safety policies and procedures as well as documented inventory controls and practices. Provide service in alignment with Rackspace Core Values to include FANATICAL support.


Responsibilities
  • Manage and process internal tickets (with limited supervision).
  • Process equipment returning to secured inventory stockroom.
  • Execute physical movements of inventory.
  • Maintain meticulous 5S and housekeeping practices.
  • Participate in the root cause analysis method to investigate any customer-impacting events.
  • Participate in regularly schedule inventory-related meetings.
  • Assist in training of new and existing controllers.
  • Learn and demonstrate understanding of all safety policies, procedures and requirements, including acquisition of any required certifications.
  • Address inquiries from other internal/external departments.
  • Stock materials following industry handling standards.
  • Process hard drives containing data through the drive wiping and destruction processes. Process requisitions.
  • Participate in count and assist in reconciliation for the cycle counting process.
  • Process reinstatements.
  • Process all return materials, including sub-assembly build.
  • Pull and assign items to fulfill customer contracts and upgrades.
  • Replenish inventory using kanban and min/max methodology.
  • Process materials for disposals.
  • Coordinate inbound and outbound shipments and properly communicate with freight companies.
  • Process international shipments adhering to industry standards.
  • Process inbound receipts required for custom products.
  • Package all shipments in alignment with documented company standards.
  • Complete all shipping and receiving documentation.
  • Process inter-organization transfers.
  • Demonstrate no less than full performance in a continuous, consistent, measurable manner.
  • Demonstrate high levels of passion and enthusiasm when providing Fanatical Support to all customers and coworkers.
  • Communicate in an honest, transparent manner focused on building trust amongst customers and coworkers.


Qualifications
  • High School Diploma or regional equivalent required
  • Bachelor's Degree required, preferably in field related to role. At the manager’s discretion, additional relevant experience may substitute degree requirement
  • Entry Level knowledge and experience with inventory management processes and tools in a global matrixed organization
  • Entry Level knowledge of integrated inventory control systems
  • Analytical Skills
  • Computing Tools
  • Contract Management
  • Global Trade Compliance
  • Process Improvement
  • Sourcing/Supplier Management
  • Transportation Sourcing/Management

Discover your inner Racker: Racker Life
Information on benefits  offered is here.

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#LI-Remote


The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states.


•The anticipated starting pay range for Colorado is: $33,500 - $49,170.

•The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: $35,600 - $52,250.

•The anticipated starting pay range for California, New York City and Washington is: $39,200 - $57,420. 


Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. 

Average salary estimate

$45460 / YEARLY (est.)
min
max
$33500K
$57420K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Inventory Control Specialist I (Onsite), Rackspace

As an Inventory Control Specialist I at Rackspace, based in Richardson, United States, you'll be an essential player in ensuring the accountability and security of our data center inventory. With a strong emphasis on adherence to safety policies and inventory controls, your role will be dynamic and engaging. You'll manage and process internal tickets while keeping our inventory flowing smoothly. From handling equipment returns to executing physical movements of inventory, each day will present new opportunities to showcase your attention to detail and commitment to excellence. Your responsibilities will also include maintaining a tidy workspace through meticulous 5S practices, participating in inventory-related meetings, and assisting in training both new and existing controllers. With a focus on continuous improvement, you’ll be involved in investigating customer-impacting events and addressing inquiries from various departments. Your analytical skills will be crucial as you work with integrated inventory control systems and participate in the cycle counting process. You’ll also coordinate shipments and manage documentation with precision. If you’re a passionate and enthusiastic individual who is looking to grow within a vibrant company that believes in providing Fanatical Support to both customers and coworkers, your journey begins here!

Frequently Asked Questions (FAQs) for Inventory Control Specialist I (Onsite) Role at Rackspace
What are the primary responsibilities of an Inventory Control Specialist I at Rackspace?

The Inventory Control Specialist I at Rackspace is primarily responsible for managing and processing internal tickets, executing inventory movements, maintaining inventory organization through 5S practices, and participating in inventory control meetings. This role also involves training new team members and maintaining compliance with safety policies.

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What qualifications are needed to apply for the Inventory Control Specialist I position at Rackspace?

To apply for the Inventory Control Specialist I at Rackspace, candidates must have a High School Diploma or regional equivalent, and a Bachelor's Degree in a related field is preferable. Entry-level knowledge of inventory management processes and tools is also required, along with analytical skills and familiarity with integrated inventory control systems.

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How does Rackspace promote safety in the Inventory Control Specialist I role?

Safety is a priority at Rackspace for the Inventory Control Specialist I position. Candidates are expected to learn and demonstrate understanding of safety policies and procedures, including the acquisition of necessary certifications to ensure compliance with industry standards while handling inventory.

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What kind of training can an Inventory Control Specialist I expect to receive at Rackspace?

As an Inventory Control Specialist I at Rackspace, you can expect to receive hands-on training regarding inventory management practices, safety policies, and integrated control systems. You'll also have opportunities to learn from seasoned team members during your role, especially in training new hires.

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What career growth opportunities are available for Inventory Control Specialists at Rackspace?

At Rackspace, Inventory Control Specialists have numerous opportunities for career growth. The entry-level role serves as a gateway to becoming more deeply involved in inventory strategy, process improvement, or management positions within the company, fostering professional development and advancement.

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Common Interview Questions for Inventory Control Specialist I (Onsite)
Can you describe your experience with inventory management systems?

In answering this question, detail any specific inventory management systems you've used, describing how you implemented them or your role in the process. If lacking experience, talk about your understanding of common tools and your eagerness to learn.

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How do you handle discrepancies in inventory counts?

Demonstrate your analytical skills by explaining your approach to investigating discrepancies, such as conducting cycle counts or root cause analysis, and how you would communicate your findings effectively to your team.

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What does Fanatical Support mean to you?

Share your interpretation of Fanatical Support by highlighting your commitment to customer satisfaction, teamwork, and creating a positive environment. Relate this back to how you'd approach your role as an Inventory Control Specialist I.

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Describe a time when you improved a process in your previous job.

Use the STAR method to outline a specific instance where you identified an inefficiency in a process and took steps to improve it, making sure to highlight measurable outcomes and team collaboration.

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What safety protocols are you familiar with in an inventory environment?

Discuss relevant safety protocols you've encountered or studied, focusing on how you ensure compliance and how you've prioritized safety in past roles, showcasing your readiness to uphold Rackspace's safety standards.

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How do you manage multiple priorities in a fast-paced environment?

To effectively answer this, provide examples of prior experiences where you juggled tasks successfully. Talk about time management strategies and how you prioritize tasks based on urgency and importance.

Join Rise to see the full answer
Can you explain the importance of 5S practices in inventory management?

Highlight your understanding of 5S principles—Sort, Set in Order, Shine, Standardize, Sustain—and how applying these principles can lead to improved efficiency and reduced errors in inventory management.

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How do you ensure accuracy when dealing with inventory data?

Explain your attention to detail and any methods you’ve used to double-check data entries, including utilizing audits or software tools to enhance accuracy. Mention the impact that accurate data has on overall operations.

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What role does communication play in your work as an Inventory Control Specialist?

Discuss the importance of clear and precise communication with team members, departments, and external partners to ensure smooth operations, emphasizing how good communication can reduce errors and enhance teamwork.

Join Rise to see the full answer
Why do you want to work for Rackspace as an Inventory Control Specialist I?

Convey your enthusiasm for Rackspace's mission, values, and reputation, explaining how the company's emphasis on support aligns with your career goals and values, showing your commitment to contribute positively to the team.

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Take Risks
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Founded in 1998, Rackspace provides multi-cloud computing solutions and services. Offering advising to customers based on business challenges, designing solutions, building, and managing solutions. The company is headquartered in San Antonio, Texa...

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Full-time, on-site
DATE POSTED
March 18, 2025

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