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Manager, Data Center Engineering

Job Summary: The Manager, Data Center Engineer is responsible for contributing in the strategic planning of the design, operation, and maintenance of all electrical, mechanical, and HVAC equipment within the Data Center. This equipment supports mission-critical servers and must maintain better than 99.999% uptime. The incumbent will also be responsible for vendor selection and various contract negotiations.

 

Work Location: Onsite at our datacenter located in Richardson, TX.


Key Responsibilities:
  • Works with subordinates to define projects, goals, and objectives, acts as an advisor and mentor.
  • Ensure proper distribution of power within the facility and to equipment racks.
  • Ensure prompt repair of any failed or degraded equipment.
  • Ensure proper operation and maintenance of all equipment.
  • Ensure prompt repair of any failed or degraded equipment.
  • Manage contractors and vendors that perform work in the Data Centers.
  • Institute and maintain maintenance contracts for equipment.
  • Ensure that all necessary permits are obtained.
  • Uses professional concepts and company objectives to resolve complex issues in creative and effective ways. 


Qualifications:
  • Bachelor’s degree in electrical or mechanical engineering. Additional experience may substitute for the degree.
  • Minimum of 9 years experience in datacenter operations and design.
  • 3 years of management experience.
  • Expert knowledge of the design, operation, and maintenance of all electrical, mechanical, and HVAC equipment within a datacenter.
  • Expert knowledge of high voltage filtered systems including UPS, PDU, transformer, etc.
  • Advanced/Expert knowledge of generators.
  • Advanced/Expert knowledge of CRAC systems.
  • Knowledgeable of local building and fire codes and regulations.
  • Experience in leading projects and managing within a budget.

Discover your inner Racker: Racker Life

Information on benefits  offered is here.


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About Rackspace Technology

We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.

 

More on Rackspace Technology

Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

 


What You Should Know About Manager, Data Center Engineering, Rackspace

If you're an experienced leader in data center operations, we have an exciting opportunity for you at Rackspace Technology as a Manager, Data Center Engineering in Richardson, TX! In this role, you will be at the forefront of strategic planning and management of our critical electrical, mechanical, and HVAC systems vital to the data center's performance. Your expertise will help ensure our equipment delivers an impressive uptime of better than 99.999%. You'll collaborate closely with your team to set clear project objectives, mentor your staff, and oversee the intricate distribution of power throughout the facility. Not only will you manage vendor contracts and ensure that essential repair work is handled promptly, but you’ll also maintain compliance with local codes and regulations. Ideally, you have a Bachelor’s degree in electrical or mechanical engineering and have spent at least 9 years honing your skills in data center operations, with a strong focus on design and management. Moreover, you'll bring a wealth of expertise in high voltage systems, generators, and CRAC systems. At Rackspace Technology, we pride ourselves on embracing innovation and diversity. Join us in creating exceptional solutions for our customers while enjoying an inspiring work culture. Apply today and discover your inner Racker with us!

Frequently Asked Questions (FAQs) for Manager, Data Center Engineering Role at Rackspace
What are the key responsibilities of a Manager, Data Center Engineering at Rackspace Technology?

As a Manager, Data Center Engineering at Rackspace Technology, your key responsibilities include strategic planning of equipment design, operation, and maintenance, managing the electrical and mechanical systems, ensuring uptime greater than 99.999%, overseeing repairs and maintenance, and managing vendor contracts. You will mentor your team, define project goals, and ensure compliance with necessary permits and local regulations.

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What qualifications are needed for the Manager, Data Center Engineering role at Rackspace Technology?

To qualify for the Manager, Data Center Engineering role at Rackspace Technology, you should have a Bachelor’s degree in electrical or mechanical engineering, along with a minimum of 9 years of experience in data center operations and design. Additionally, you should possess at least 3 years of management experience and display expert knowledge of critical systems, including HVAC and electrical infrastructure.

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How does Rackspace Technology support the career growth of a Manager, Data Center Engineering?

At Rackspace Technology, we believe in nurturing our talent. As a Manager, Data Center Engineering, you'll have access to mentorship opportunities, professional development resources, and a collaborative environment that encourages continuous learning. We support your career growth by providing opportunities to lead significant projects and by fostering an inclusive culture that values diverse perspectives.

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What is the work environment like for a Manager, Data Center Engineering at Rackspace Technology?

The work environment at Rackspace Technology for a Manager, Data Center Engineering is dynamic and collaborative. You’ll be working onsite at our modern facility in Richardson, TX, interacting with skilled professionals in a culture that welcomes innovation. Our commitment to diversity and teamwork creates a supportive atmosphere where unique perspectives are valued.

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What are the main challenges faced by a Manager, Data Center Engineering at Rackspace Technology?

As a Manager, Data Center Engineering at Rackspace Technology, some challenges may include managing complex electrical and mechanical systems to ensure optimal performance and uptime, negotiating contracts with vendors, addressing unforeseen technical issues, and keeping up-to-date with local building codes. However, with your expertise and support from the team, you'll be well-equipped to tackle these challenges.

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Common Interview Questions for Manager, Data Center Engineering
Can you describe your experience with electrical and mechanical systems in data centers?

When answering, provide specific examples of systems you've worked with, detailing your role in maintenance, operation, or design. Highlight any complex issues you've resolved or improvements you've made to the infrastructure.

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How do you ensure compliance with local building and fire codes in a data center?

Describe your knowledge of relevant codes and regulations and provide examples of how you've successfully implemented compliance measures in previous roles. Discuss any collaboration with local authorities as part of your experience.

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What strategies do you use to manage vendor relationships in a data center environment?

Discuss your approach to vendor management including relationship building, negotiation strategies, and how you ensure service quality. Providing examples of successful vendor partnerships can showcase your capabilities.

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How do you prioritize maintenance tasks in a busy data center?

Explain your process for assessing equipment needs, determining urgency based on uptime requirements, and allocating resources. Real-life examples demonstrating successful prioritization will strengthen your answer.

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What methods do you use to mentor and develop your team?

Share your philosophy on mentorship and examples of how you've successfully guided team members in their development. Highlight any training programs or initiatives you've implemented.

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Describe a complex problem you faced in data center operations and how you resolved it.

Outline the problem, the steps you took to analyze and address it, and the successful outcome. This showcases your problem-solving abilities and technical expertise.

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How do you handle the stress of unexpected technical failures?

Discuss your approach to maintaining composure under pressure, how you assess and prioritize the situation, and your strategies for effective communication with your team during a crisis.

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What experience do you have with project management in a data center setting?

Describe specific projects you've led, outlining your role, how you managed timelines and budgets, and the results achieved. Highlight your project management skills and technical knowledge.

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How do you keep abreast of technological advancements in data center engineering?

Share your methods for staying informed, such as attending conferences, networking within the industry, or continuing education. Discuss how this knowledge benefits your team and the organization.

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Why do you want to work as a Manager, Data Center Engineering at Rackspace Technology?

This is your opportunity to express your passion for data centers and technology, alongside a deep understanding of Rackspace Technology's mission, values, and culture. Connect your experience and goals with the company's objectives.

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Founded in 1998, Rackspace provides multi-cloud computing solutions and services. Offering advising to customers based on business challenges, designing solutions, building, and managing solutions. The company is headquartered in San Antonio, Texa...

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Full-time, on-site
DATE POSTED
December 13, 2024

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