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Growth Restaurant Leader - 90% Travel

Company Description

Starting from $67,500 annually plus monthly training incentive of $1,500*
*Pay is based on location, experience, and qualifications etc.
*Monthly incentives after training vary and are based on restaurant profitability

At Raising Cane’s Chicken Fingers® we serve only the best tasting and most craveable chicken finger meals. It’s our ONE LOVE®. Our Crew make it happen, our Culture makes it unique and the Community makes it all worthwhile.    

Every talented Crewmember in our Restaurant Support Office (RSO) is important to our success and a value to our rapidly growing Company. We all work with a sense of purpose and focus on our chicken finger meals, Customers, Crew, Communities and Company Culture. We are constantly striving to Raise The Bar. The future for Raising Cane’s is growth focused and we’re on the path to being one of the top 10 restaurant companies in the United States.  

Benefits offered for all Full-time Restaurant Managers:

  • Medical, Dental, Vision & Pharmacy Benefits
  • Dependent Care & Healthcare Flexible Spending Account
  • Pet Insurance
  • 401(k) With Employer Match (age 21 & older)
  • Tuition Reimbursement
  • Short-term & Long-term Disability
  • Crewmember Assistance Program

Perks & Rewards for Restaurant Managers:

  • Weekly Pay!*
  • Competitive pay + monthly bonus
  • Paid Time Off & Sick time
  • 8 paid Holidays a year**
  • Early closure for company events
  • Casual Work Attire
  • Perkspot Employee Discount Programs
    • *Raising Cane's pays weekly, except in some states (e.g., California) where the company pays bi-weekly. 
    • **Some locations may vary 

Job Description

Your Role at Raising Cane’s: 

The Growth Restaurant Leader is a Restaurant Leader with Raising Cane’s that is also responsible for providing strategic direction for each new restaurant opening (NRO) they support. This role is responsible for leading the NRO process and training the Restaurant Leader while deployed. The Growth Restaurant Leader works in collaboration with the Restaurant Leader to meet all performance milestones before and after opening. This role is tasked with the oversight of the training team’s performance, NRO admin duties and supports all operations and people development.  

The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job. 

Your Impact and Responsibilities:

  • Leads NRO strategy and oversees daily restaurant operations and enforces Raising Cane’s policies and standards 
  • Leads daily restaurant operations and enforces Raising Cane’s policies and standards 

  • Develops the growth team and ensures all performance standards are met 

  • Supports staffing, scheduling, training and performance management 

  • Utilizes reward and recognition program for the crewmembers in the restaurant 

  • Audits all facets of operations and delivers feedback to support strategy development and execution with financial, people and operations management 

  • Executes shift management meeting Raising Cane’s operations and safety standards  

  • Performs restaurant performance standards observation walks and uses tools to document results and take corrective action when needed  

Qualifications

Requirements for Success: 

  • Detail-oriented, organized and able to manage multiple priorities that may be constantly changing 

  • Self-driven, flexible, and highly energetic with strong analytical, written and verbal communication skills 

  • Able to work effectively and efficiently both independently and collaboratively 

  • Able to recognize problems, set goals, create plans and convert plans into action to solve problems 

  • Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly 

  • Able to meet the selection criteria for Raising Cane’s Restaurant Leader role 

  • Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training 

  • 5+ years of restaurant or retail management experience 

  • Advanced knowledge of labor laws, staffing, scheduling, people, P&L and financial management 

  • New restaurant opening experience preferred 

  • Must be 18 years of age or older 

  • High school diploma or equivalent required, some college preferred 

  • Possess a valid driver’s license

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Average salary estimate

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$67500K

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What You Should Know About Growth Restaurant Leader - 90% Travel , Raising Cane's

As the Growth Restaurant Leader at Raising Cane's Chicken Fingers, you will be embarking on an exciting journey that blends leadership, training, and strategy to ensure our new restaurant openings are a resounding success. This role, with an exciting travel requirement of 90%, allows you to set the tone for each new location while working closely with talented Crew Members. You'll play a vital role in overseeing the entire New Restaurant Opening (NRO) process, leading training efforts, and ensuring that each restaurant meets our operational excellence and performance standards. Diving into a fast-paced environment, your days will include everything from direct oversight of daily operations, ensuring compliance with Raising Cane's policies, to developing your growth team and supporting crew members in their roles. You'll be involved in staffing, scheduling, and performance management while utilizing our reward and recognition programs to motivate the team. To succeed in this position, you need a mix of previous restaurant or retail management experience and a desire to face challenges head-on. A detail-oriented approach, paired with strong communication skills, will be essential as you collaborate with your team and handle changing priorities with ease. If you are passionate about great food, leading people, and driving restaurant success, consider joining Raising Cane's and be part of an energetic and welcoming culture dedicated to delivering meals that our customers love.

Frequently Asked Questions (FAQs) for Growth Restaurant Leader - 90% Travel Role at Raising Cane's
What are the main responsibilities of the Growth Restaurant Leader at Raising Cane's?

The Growth Restaurant Leader at Raising Cane's is primarily responsible for overseeing the New Restaurant Opening (NRO) process. This includes providing strategic direction, training new Restaurant Leaders, managing daily operations, and ensuring compliance with company policies. You will support operations, people development, and training, while also monitoring and evaluating performance to maximize the success of each new location.

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What qualifications does Raising Cane's require for the Growth Restaurant Leader position?

To qualify for the Growth Restaurant Leader position at Raising Cane's, candidates must have at least 5 years of restaurant or retail management experience, strong communication skills, and a detail-oriented mindset. Additionally, knowledge of labor laws, staffing, scheduling, and financial management is crucial. A high school diploma or equivalent is required, and some college experience is preferred.

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What kind of training and support does Raising Cane's provide for new Growth Restaurant Leaders?

Raising Cane's provides comprehensive training for new Growth Restaurant Leaders, focusing on the New Restaurant Opening process. This includes hands-on training, mentoring from experienced leaders, and support in various areas such as staffing, operations, and performance management. The company is committed to developing its management team and ensuring they have the skills needed to succeed.

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How does travel impact the Growth Restaurant Leader role at Raising Cane's?

As a Growth Restaurant Leader at Raising Cane's, travel is a significant part of the job, making up 90% of your time. This travel allows you to assist in the opening of new locations, conduct training, and ensure that each restaurant meets Raising Cane's high operational standards. Flexibility and a willingness to adapt to new environments will be essential for success in this position.

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What benefits do Growth Restaurant Leaders receive at Raising Cane's?

Growth Restaurant Leaders at Raising Cane's enjoy a range of benefits including medical, dental, and vision insurance, pet insurance, 401(k) with employer match, tuition reimbursement, and paid time off, including holidays. Additionally, leaders receive competitive pay, monthly bonuses based on restaurant performance, and various employee discount programs.

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Common Interview Questions for Growth Restaurant Leader - 90% Travel
Can you describe your experience in restaurant or retail management?

In answering this question, focus on specific examples from your previous roles that highlight your leadership skills, problem-solving abilities, and the impact you've made on business operations. Discuss your responsibilities, the size of the teams you managed, and any successful initiatives you led.

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How do you prioritize tasks when managing multiple responsibilities?

Show your interviewer that you are organized and detail-oriented by describing a system you use to prioritize tasks. You could mention tools like to-do lists, scheduling software, or techniques like the Eisenhower Matrix to prioritize urgent vs important tasks.

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What strategies do you use to train new employees effectively?

Highlight your approach to training, which should include initial orientation, hands-on training, regular check-ins, and providing feedback. Discuss how you ensure new team members are comfortable and well-prepared in their roles before they fully assume responsibilities.

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How do you handle conflicts within your team?

Discuss your conflict resolution style and provide examples of how you've successfully resolved disagreements in the workplace. It's important to show that you focus on communication and finding win-win solutions.

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What is your leadership style, and how do you motivate your team?

Share your leadership philosophy, whether it's servant leadership, coaching, or another style. Explain how you connect with team members, understand their motivations, and use recognition and rewards to keep morale high.

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Describe your experience with New Restaurant Openings (NRO).

If you have experience with NROs, detail your specific roles and responsibilities. If not, share how your past management experiences prepare you for successfully leading a new restaurant launch.

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What metrics do you use to measure restaurant performance?

Discuss key performance indicators you've used in the past, such as sales figures, customer satisfaction scores, and employee turnover rates. Explain how monitoring these metrics allows for informed decision-making.

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How do you ensure compliance with health and safety regulations?

Provide examples of how you maintain a safe work environment and ensure compliance with relevant laws and standards. Discuss regular training sessions, audits, and your proactive approach to health and safety.

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How would you handle a fast-paced and high-pressure situation in the restaurant?

Demonstrate your ability to remain calm under pressure. Provide examples of past experiences where you managed peak times effectively and ensured service quality and customer satisfaction.

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Why do you want to work for Raising Cane's as a Growth Restaurant Leader?

Express your passion for the brand and its values. Share how Raising Cane's commitment to quality food, community, and crew development aligns with your own professional goals and how you can contribute to their growth.

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The VisionTo grow restaurants, serving our Customers, all over the world and be the brand for craveable chicken finger meals, a great Crew, cool Culture, and Active Community Involvement.

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Full-time, on-site
DATE POSTED
December 25, 2024

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