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Performance Marketing Manager, Direct Mail & Gifting

About Ramp

Ramp is a financial operations platform designed to save businesses time and money. Combining corporate cards with expense management, bill payments, vendor management, accounting automation, and more, Ramp's all-in-one solution frees finance teams to do the best work of their lives. More than 25,000 companies, from family-owned farms to e-commerce giants to space startups, have saved $1B and 10M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over 35 billion dollars in purchases each year.

Ramp's investors include Sequoia, Founders Fund, Thrive Capital, Khosla Ventures, Greylock, Stripe, Goldman Sachs, Coatue, and Redpoint, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart.

Ramp has been named to Fast Company's Most Innovative Companies list and LinkedIn's Top U.S. Startups for over 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine's 100 Most Influential Companies.

About the Role

Ramp is in a critical phase of growth, and this role is responsible for helping manage and grow our direct mail and gifting programs to help drive new customers to Ramp. You’ll work directly with an experienced performance marketing team supporting creative, analytical, and technical resources to deliver on ambitious growth goals. This is a key role where you will be uniquely positioned to impact Ramp’s growth by building and scaling some of the company’s fastest-growing channels. 

What You’ll Do

  • Drive revenue and SQL growth by owning and scaling Ramp’s direct mail and gifting channels for the marketing organization

  • Develop systems and processes for testing, optimizing, and scaling successful performance-driven campaigns.

  • Spec and implement new concepts for the messaging, design, frequency, targeting, and timing of the campaigns.

  • Partner with analytic and technical teams to ensure that the campaigns are run with measurability in mind. 

  • Partner with copywriting and creative resources to continuously improve the effectiveness and conversion rate of the campaigns. 

  • Regularly communicate insights and trends in the marketing landscape to the broader growth organization. 

What You Need

  • 5+ years of total experience, including work in marketing at a high-growth technology company.

  • You’re a master with data analysis and have an exceptional ability to draw key insights from both quantitative and qualitative data.

  • You have a “get things done” mentality; you can dissect complex problems, identify solutions, and drive these solutions to completion with a high degree of autonomy.

  • You are creative and can see how the pieces of a complex problem fit together; you feel comfortable challenging assumptions when they are not well-based.

  • You like to build - you enjoy the process of going from problem to solution regardless of the medium.

  • You are passionate about deeply understanding our product and customers' needs to generate meaningful campaigns that reach our customers at the right time with the right message.

  • You have a team-first mentality and communication skills that allow you to influence others at all levels and across all functions within the organization to rally behind shared business goals.

Nice-to-Haves

  • Experience in high-growth startups

Benefits (for U.S.-based full-time employees)

  • 100% medical, dental & vision insurance coverage for you

    • Partially covered for your dependents

    • One Medical annual membership

  • 401k (including employer match on contributions made while employed by Ramp)

  • Flexible PTO

  • Fertility HRA (up to $5,000 per year)

  • WFH stipend to support your home office needs

  • Wellness stipend

  • Parental Leave

  • Relocation support to NYC or SF

  • Pet insurance

Other notices

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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Average salary estimate

$100000 / YEARLY (est.)
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$80000K
$120000K

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What You Should Know About Performance Marketing Manager, Direct Mail & Gifting, Ramp

Ramp is on the lookout for a talented Performance Marketing Manager of Direct Mail & Gifting to join our energetic team in New York City! This isn’t just any role; it’s an opportunity to help shape the future of our marketing strategies as we continue to revolutionize the financial operations landscape. With a growing platform that marries corporate cards and expense management, your contribution will be critical in driving our outreach efforts to attract new customers. You'll collaborate closely with an experienced performance marketing team, mastering the art of growing our direct mail and gifting channels while developing innovative campaigns that resonate. Your creative and analytical mind will help you optimize and scale performance-driven campaigns, working hand-in-hand with various technical and creative teams to ensure our messaging stands out. If you have a passion for data analysis and a knack for problem-solving, this role will allow you to take the reins, develop efficient systems, and communicate insights with our wider organization. Your journey at Ramp can influence the growth trajectory of the company, as we celebrate a culture of innovation and collaboration in a thriving tech environment. Join us, and let's empower businesses through creativity and data-driven strategies!

Frequently Asked Questions (FAQs) for Performance Marketing Manager, Direct Mail & Gifting Role at Ramp
What are the responsibilities of a Performance Marketing Manager at Ramp?

As a Performance Marketing Manager at Ramp, you will be responsible for owning and scaling our direct mail and gifting channels. This includes driving revenue growth, developing testing processes for campaigns, collaborating with technical and analytical teams for campaign measurability, and partnering with creative resources to enhance campaign effectiveness.

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What qualifications do I need for the Performance Marketing Manager role at Ramp?

To qualify for the Performance Marketing Manager position at Ramp, you need a minimum of 5 years of experience in marketing, particularly in high-growth tech environments. A strong background in data analysis and an ability to derive actionable insights are essential, along with excellent problem-solving and communication skills.

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What type of company culture can I expect as a Performance Marketing Manager at Ramp?

Ramp fosters a dynamic and inclusive company culture that emphasizes collaboration, creativity, and personal growth. As part of our team, you will be encouraged to take initiative and share insights, working alongside talented colleagues who share your passion for innovation in financial operations.

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How does Ramp support professional development for its Marketing Managers?

Ramp supports professional development through mentorship programs, regular training sessions, and opportunities for career advancement. The collaborative environment allows Performance Marketing Managers to experiment with new ideas and grow their skills in a fast-paced setting.

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What benefits can I expect working as a Performance Marketing Manager at Ramp?

At Ramp, full-time employees enjoy comprehensive benefits, including 100% coverage for medical, dental, and vision insurance, a 401k plan with employer matching, flexible PTO, wellness stipends, parental leave, and more to support a healthy work-life balance.

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Common Interview Questions for Performance Marketing Manager, Direct Mail & Gifting
How do you approach data analysis for performance marketing campaigns?

When approaching data analysis, I prioritize identifying key performance indicators and leverage both quantitative and qualitative data to understand campaign effectiveness. Crafting reports that summarize findings and suggest next steps ensures that our strategies are continuously optimized.

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Can you describe a successful campaign you managed in your previous roles?

Absolutely! In my last role, I managed a direct mail campaign that integrated personalized content. By analyzing customer data, we tailored our messaging, resulting in a 30% increase in response rate. This showed me the value of data-driven marketing and the impact of personalization.

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What strategies do you use to optimize marketing campaigns?

I employ A/B testing to compare different versions of campaigns, analyze engagement metrics, and iterate based on results. Additionally, maintaining a feedback loop with the creative team ensures we refine our approach continuously based on audience reactions.

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How do you ensure collaboration with other teams when executing a campaign?

Collaboration is key! I prioritize communication and set regular check-ins with cross-functional teams, such as analytics and creative, to align on goals and timelines, ensuring that everyone is on the same page throughout the campaign lifecycle.

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What challenges have you faced in performance marketing, and how did you overcome them?

One significant challenge was adapting quickly to market changes during a past campaign. I pivoted our strategy by conducting quick market research and adjusting our approach, which ultimately preserved our engagement goals and outcomes.

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How do you stay updated with the latest trends in performance marketing?

I regularly read industry publications, attend webinars, and participate in networking events. Staying connected with a community of other marketing professionals also allows me to share insights and best practices relevant to performance marketing.

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Why do you want to work at Ramp as a Performance Marketing Manager?

I admire Ramp’s innovative approach in the financial space and how it empowers businesses. Working with a team dedicated to growth and creativity aligns with my passion for strategic marketing, and I believe I can contribute effectively to Ramp’s success.

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What tools or software do you prefer for campaign management?

I am proficient in several performance marketing tools like Google Analytics for tracking metrics, HubSpot for CRM, and various A/B testing tools to optimize campaigns. These tools help me manage and analyze the performance of campaigns effectively.

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How do you measure the success of a direct mail campaign?

Success for direct mail campaigns is measured through response rates, ROI, and customer acquisition metrics. I set clear goals beforehand and use those metrics to evaluate performance, adjusting future tactics based on what I've learned.

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How do you foster creativity within your marketing team?

I encourage brainstorming sessions where team members can freely share ideas and provide feedback. Creating a supportive environment allows team members to feel comfortable taking risks and proposing creative solutions to marketing challenges.

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Ramp is a multinational financial technology company headquartered in Manhattan and founded in 2019. We are the fastest-growing corporate card and bill payment platform in the US, and enables billions of dollars in purchases each year.

301 jobs
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BADGES
Badge Flexible CultureBadge Future MakerBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Collaboration over Competition
Growth & Learning
Transparent & Candid
Mission Driven
Diversity of Opinions
Empathetic
Fast-Paced
Rise from Within
Work/Life Harmony
Take Risks
Startup Mindset
BENEFITS & PERKS
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Employee Resource Groups
401K Matching
Paid Holidays
Paid Sick Days
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
January 8, 2025

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