R&D Associate - Sensory & Consumer Science Excellence

Want to be at the cutting edge? As R&D Associate - Sensory & Consumer Science Excellence at Reckitt, you’ll have the freedom to turn ground-breaking technologies into consumer healthcare solutions.

R&D Associate - Sensory & Consumer Science Excellence
Parsippany, NJ
Competitive Salary & excellent benefits package

You’ll love it because…
…you’ll get to make an impact like never before. The products you help us get out there will make people’s lives better. Our iconic brands will provide an incredible platform for you. And our dynamic, ownership-driven culture will help bring the very best out of you, every day.

Background to Sensory Consumer Science Excellence

To support Global Health and Nutrition Consumer Product innovation related projects, mainly working with the product development teams. Partner with R&D and Marketing innovation team to design consumer product research to answer key business questions. Provide insightful and Reckitt relevant data/insights to enable business growth.

Role Purpose

To support Global Health and Nutrition Consumer Product innovation related projects, mainly working with the product development teams. Partner with R&D and Marketing innovation team to design consumer product research to answer key business questions. Provide insightful and Reckitt relevant data/insights to enable business growth.

Objectives

• Design, execute and manage, end to end quantitative and qualitative consumer research studies (focus groups, 1:1 interview, ethnography, online survey, Quantitative CLT, HUT research etc.), to produce actionable consumer insights to drive business impact, whilst meeting the required standards, project objectives and agreed timelines.
• To build and manage creative yet efficient on-line consumer panels to enable project team access to local consumers.
• Synergise sensory and consumer insights via Drivers of Liking research to provide actionable recommendation and product guidance to product development team to enable product success in the market via superior consumer user experience.
• To proactively identify and trial new consumer interaction approaches and methodologies to gain and explore superior and emerging behaviours and insights.
• To identify, form and manage partnership with appropriate agencies with value added external consumer capability.
• To ensure that all consumer work complies with Market Research codes of best practice and that data protection requirement are adhered to, across all geographies, predominantly UK & US.
• To promote and maintain a safe working environment through compliance with established company and regulatory policies and SOP’s.
• To actively participate in the development and implementation of best practices across the SCSE team

Scope

• Reckitt Health US, all categories, predominantly (OTC; CCF, GI, URT), Pain; VMS, I.W., F.I.W., Devices.
• Additionally, may be requested to support other Reckitt categories requiring sensory and/or consumer product insight related to product experience such as Nutrition – Adult & Child, Health Hygiene.
• Sensory and consumer product research to support innovation product development.
• Product attributes or comparative appeal.

Skills and Experience required

• Solid experience within FMCG or consumer health companies in product categories where consumer science makes up an important part of product development.
• Solid Consumer research experience – designing and conducting qualitative and quantitative consumer research studies.
• Able to effectively summarize sensory and consumer insights and connecting different dots into powerful stories.
• Able to effectively analyse both qualitative and quantitative data and derive insights from data breakouts to form a strong conclusion.
• Experience presenting to small/medium groups (<20) and senior management.
• A genuine and demonstrated interest in early product innovation/development within consumer-packaged goods industries.
• An excellent team player, willingness to become part of a very close-knit, agile, flexible team and work in collaborative fashion with team members.
• Must be self-motivated, autonomous, a natural leader, ability to work seamless with global team members, strong time management and prioritization skills, an influential business partner and ambitious.
• Fluent in English Language
• Being mobile or willing to travel.

Technical and or professional qualifications required

Preferred: Degree level in a Food Science, Behavioural Science or psychological discipline and/or industry qualification in market research / consumer science disciplines.
+3 years industry experience, preferably in roles that require translating consumer insight into product solution recommendations, such as Front End Innovation.

Equality

All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.