Junior TPP Account Manager Asia

As a Junior TPP Account Manager at Emerging Travel Group, your main responsibilities will include analyzing the competitiveness of hotel inventory among APAC suppliers, monitoring key performance indicators to assess their success, and holding regular meetings and calls with suppliers to improve commercial conditions. You will also be involved in internal projects to ensure suppliers meet deadlines and quality standards, while supporting the Customer Support team in resolving any arising issues.

To qualify for the Junior TPP Account Manager position at Emerging Travel Group, candidates should ideally have experience in the travel or hotel industry. Proficiency in English and Chinese at a B2/C1 level is also necessary. Furthermore, strong analytical skills, multitasking abilities, presentation skills, and proficiency in MS Office, particularly Excel, PowerPoint, and Word, are key to succeeding in this role.

At Emerging Travel Group, the benefits for a Junior TPP Account Manager include flexible work schedules and remote work options. You will be part of an ambitious and supportive team committed to mutual growth. Additionally, ETG offers internal training programs, partial compensation for external training and conferences, as well as corporate English lessons and corporate discounts on hotels and travel services.

Important skills for a Junior TPP Account Manager at Emerging Travel Group include analytical skills for data-driven decision-making, strong communication abilities for effective meetings with suppliers, and proficiency in MS Office. Multitasking and presentation skills are also crucial, as you will be managing various tasks while presenting insights to diverse stakeholders.

Emerging Travel Group is dedicated to the professional development of its Junior TPP Account Managers through various internal programs aimed at soft skills development and leadership training. Additionally, the company partially compensates for external training and conferences, ensuring that you not only grow in your current role but also have the chance to expand your professional knowledge and network.

When preparing to answer this question, highlight specific roles and responsibilities in your past experiences. Discuss your familiarity with hotel operations, supplier negotiations, and any relevant projects that showcase your capabilities in the travel sector.

In response to this question, explain your strategy for prioritizing tasks, such as creating to-do lists, utilizing project management tools, and recognizing deadlines. Emphasize your ability to adapt as priorities change.

For this answer, demonstrate your understanding of key performance indicators by discussing relevant metrics in the travel industry. Explain how you would monitor these KPIs to assess supplier performance and identify areas for improvement.

Share a specific example of a conflict you've encountered with a supplier, detailing how you approached the situation, communicated effectively, and worked towards a resolution that satisfied both parties.

Discuss the importance of using data-driven decision-making to optimize supplier performance. Mention your experience analyzing data and how it influenced your strategic recommendations for enhancing service delivery.

When answering, outline your approach to evaluating supplier performance and industry benchmarks. Discuss how you would leverage negotiation skills and build strong relationships with suppliers to negotiate better commercial terms.

Provide a concise overview of a project you've successfully managed, highlighting your role, the challenges faced, how you overcame them, and the results achieved. Focus on metrics or outcomes to showcase your impact.

Mention any specific tools or software you've used, especially relevant to the travel or hotel industry. Explain how you utilized these tools in a professional setting, emphasizing your proficiency in MS Office as it pertains to data analysis and presentations.

In your answer, share any experience you have working in a remote setting. Discuss the tools you used for collaboration, how you maintained communication, and the importance of teamwork in achieving project goals.

Reflect on your passion for travel and why the industry excites you. Discuss how this motivation drives you to succeed in roles like the Junior TPP Account Manager at Emerging Travel Group, and mention specific outcomes you hope to achieve in this field.