Account Coordinator (Remote)

Americas

Client Services Team /Full-Time /Remote

Barrel is a digital agency that designs, builds, and optimizes e-commerce websites for brands. We work with exciting brands across fashion, beauty, CPG, and home goods. We are a highly collaborative and fully distributed team.

Barrel is currently looking for an Account Coordinator to join our team. As a remote-first company, you may work from anywhere in the US.

At Barrel, the Account Coordinator (AC) plays a crucial role in supporting the Client Services team, ensuring smooth communication and coordination between the clients and internal teams. This position requires a blend of organizational, interpersonal and marketing skills to assist in the successful execution and delivery of projects. 

Key Responsibilities:

• Assist with the day-to-day operations of assigned client account(s), handling project coordination, communication and execution
• Provide support to Senior Account Managers and Account Managers on larger accounts, under their supervision
• Act as a point of contact for clients, responding to inquiries, gathering information and providing updates as needed
• Schedule internal and client-facing meetings, taking into account availability of all participants and capturing detailed notes
• Assist in the process for client onboarding, helping to familiarize clients with our process, tools and team
• Conduct research and gather data to support Client Services team in developing strategies and recommendations for clients
• Coordinate with internal teams to ensure seamless project execution and timely delivery
• Monitor project progress and deadlines, flagging potential issues to Account Managers or Director  
• Assist in preparing project briefs, gathering client feedback, and ensuring that all relevant information is accurately documented and communicated to the appropriate teams
• Assist in monitoring project finances and tracking billable hours, contributing to profitability analysis
• Maintain organized records of client communication, project details, and account history

Skills:

• Excellent verbal, written, presentation and interpersonal communication skills
• Self-motivated and detail-oriented
• Strong time management skills
• Ability to adjust to rapidly changing priorities and succeed in a fast-paced environment
• Ability to apply common sense understanding in order to carry out detailed instructions
• Level-headed and positive under pressure
• Naturally curious and highly proactive, with a passion for learning new skills
• Strong web and Mac desktop skills – we use the Shopify ecosystem, Google, Slack, Basecamp, JIRA, Harvest and Forecast

Experience:

• 1-3 years of account or project management experience in the advertising/marketing industry
• Agency experience required; digital experience strongly preferred
• Client experience within the eCommerce space is a plus
• Bachelor’s degree in Advertising, Marketing or similar field

$55,000 - $65,000 a year

As a full-time member of the Barrel team, we offer the following benefits:

- Remote Work

- Competitive Salary

- Health/dental/vision coverage

- Paid vacation

- Half-day Fridays all year round

- Remote home setup stipend

- Profit-sharing

- 401k match

- Professional development stipend

Most importantly, we work on projects that truly impact our clients’ businesses and attract team members who love to be challenged with tough problems and fast-paced work.

Barrel is proud to be an equal opportunity employer dedicated to pursuing and hiring a diverse workforce. All qualified applicants will receive consideration for employment without regard to their race, color, culture, ethnicity, sex, gender identity and expression, nation of origin, age, veteran’s status, religion, disability, sexual orientation, appearance, opinions, beliefs and more.