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Director - Enhanced Monitoring (Global Security)

Job Summary

Job Description

What is the Opportunity?

We are looking for an experienced Insider Risk Enhanced Monitoring Director within the greater Toronto area. The role focusses on identifying indicators of behavior and collaborate with cross functional teams to establish and investigate early indicators to help proactively highlight events and action them prior to them becoming exposures. The incumbent will be responsible work closely with global security, investigations, IT, HR, legal and privacy teams to refine insider risk detection mechanisms, establishing key metrics and enable effective oversight functions while foster a culture of ongoing protection and trust while maintaining strong employee privacy protection practices.

What will you do?                                                                                       

  • Develop and expand risk-based early indicators to detect and intervene before they become incidents or exposures. 

  • Review, use, and expand collection of key metrics to help monitor employee behaviors, access patterns and data movement to detect early signs of exposures.

  • Analyze behavioral indicators, anomalies, and contextual risk factors to help detect potential risks before they materialize.

  • Develop risk scoring methodologies to assess employee behaviors based on trends, access, and external stressors.

  • Collaborate with HR, Legal and Privacy teams to ensure employee monitoring aligns with privacy, regulatory and Policy/Standard requirements.

  • Work with security teams to optimize user activity monitoring, data loss prevention and aggregate incident and event management practices.

  • Create and maintain sustainable procedures and process documentation.

  • Create, lead and manage a team while collaborating across RBC.

What do you need to succeed?

Must have:

  • A practical understanding of data protection risk, exposures, and effective controls

  • Minimum 3-5 years of experience

  • Experience in employee and behavior-based monitoring and protections 

  • Continuously evaluate and improve insider risk detection capabilities based on emerging threats and lessons learned from past incidents.

  • Excellent communication skills, both verbal and written

  • Highly motivated with the ability to work independently and effectively manage multiple priorities.

  • A willingness to make a difference and help protect business areas and data.

  • Audit, operational support, data protection or governance/risk management experience.  

Nice to have:

  • Industry related certification – e.g. CITPM, CFE, CISSP

  • Background in digital forensics, behavioral psychology, or advanced analytics

  • Experience in law enforcement, intelligence, or corporate investigations.

  • Knowledge of financial services business line(s) and associated applications and processes

  • Information Technology standards, methodologies, and audit requirements

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference in our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services
  • Flexible work/life balance options
  • Opportunities to do challenging work

#LI-POST

#LI-Hybrid

#TECHPJ

Job Skills

Audits Compliance, Communication, Critical Thinking, Cross-Functional Teamwork, Data Gathering Analysis, Data Protection, Decision Making, Financial Regulation, Identifying Risks, Industry Knowledge, Interpersonal Relationship Management, People Management, Privacy Protection, Product Services, Risk Management, Strategic Thinking, Teamwork

Additional Job Details

Address:

330 FRONT ST W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-04-07

Application Deadline:

2025-05-05

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

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Average salary estimate

$115000 / YEARLY (est.)
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$100000K
$130000K

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What You Should Know About Director - Enhanced Monitoring (Global Security), RBC

Are you ready to take on a pivotal role as the Director - Enhanced Monitoring for Global Security at RBC in Toronto? This exciting position is all about staying one step ahead in the ever-evolving landscape of insider risk management. As a key player in our team, you'll have the chance to develop and fine-tune risk-based indicators tailored to detect potential threats before they escalate into serious incidents. You'll collaborate with global security, investigations, IT, HR, and privacy teams, ensuring our monitoring strategies align seamlessly with legal and privacy requirements. This role is not just about managing risk; it’s about cultivating a culture of trust and protection. Your expertise will be crucial as you create scoring methodologies to analyze behaviors, access patterns, and data movement. With your leadership, you'll establish sustainable procedures and documentation while building a dedicated team that drives change across RBC. If you have a solid foundation in data protection, a passion for proactive risk management, and outstanding communication skills, we want to hear from you! Join us in nurturing a safe environment where everyone contributes to a successful future.

Frequently Asked Questions (FAQs) for Director - Enhanced Monitoring (Global Security) Role at RBC
What are the main responsibilities of the Director - Enhanced Monitoring at RBC?

As the Director - Enhanced Monitoring at RBC, you will focus on identifying behavioral risk indicators and collaborating with various teams to investigate potential exposures. Your responsibilities include developing early warning metrics, enhancing insider risk detection capabilities, and analyzing anomalies in employee behavior. You'll also lead initiatives for optimizing user activity monitoring and ensure compliance with privacy regulations while fostering a culture of trust.

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What qualifications are needed for the Director - Enhanced Monitoring position at RBC?

To succeed as the Director - Enhanced Monitoring at RBC, candidates should possess 3-5 years of relevant experience in insider risk management and employee behavior monitoring. A strong understanding of data protection risks and effective controls is essential. Additionally, having qualifications such as CITPM, CFE, or CISSP is a plus, along with experience in behavioral psychology, digital forensics, or corporate investigations.

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How does the Director - Enhanced Monitoring role contribute to employee privacy at RBC?

In the Director - Enhanced Monitoring role at RBC, you will work closely with HR, legal, and privacy teams to ensure that all monitoring practices align with stringent privacy regulations and company policies. Your efforts will be pivotal in balancing effective risk management with the protection of employee privacy, therefore fostering a safe and trusted work environment.

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What skills are essential for a successful Director - Enhanced Monitoring at RBC?

Successful candidates for the Director - Enhanced Monitoring position at RBC will need excellent communication skills, both verbal and written. They should be highly self-motivated, capable of managing multiple priorities effectively, and possess strong analytical skills to evaluate risk indicators. Additionally, an ability to lead teams and foster collaboration across various departments is key to this role.

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What kind of work environment can a Director - Enhanced Monitoring expect at RBC?

At RBC, the work environment for the Director - Enhanced Monitoring combines a dynamic and collaborative atmosphere with a focus on innovation and professional growth. The role offers flexibility in work-life balance and provides opportunities to engage in challenging work where your contributions can make a significant impact in enhancing security protocols across the organization.

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Common Interview Questions for Director - Enhanced Monitoring (Global Security)
Can you describe your experience with insider risk detection?

When answering, outline specific projects you've led or participated in, highlighting the methods and tools you used for risk detection. Emphasize your understanding of analyzing behavioral indicators and how that experience equips you for the Director - Enhanced Monitoring role at RBC.

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How do you ensure compliance with privacy regulations when monitoring employees?

Discuss your experience collaborating with legal and compliance teams to develop guidelines around employee monitoring. Explain the importance of maintaining employee trust while implementing necessary monitoring practices.

Join Rise to see the full answer
What strategies do you use to develop risk indicators?

Explain the process you follow for establishing risk-based early indicators. Include methods for analyzing data patterns, behaviors, and external stressors, and how these indicators have helped you in previous roles.

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Give an example of a significant risk exposure you identified and how you mitigated it.

Provide an instance where your actions led to the identification of a potential risk. Detail the steps you took to mitigate it and the outcomes that followed, showcasing your problem-solving skills.

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How do you manage team collaboration across different departments?

Discuss your approach to fostering collaboration and effective communication among teams. Point out any tools or methodologies you have employed to streamline processes and enhance teamwork within multidisciplinary projects.

Join Rise to see the full answer
What role does data analysis play in your approach to risk management?

Highlight your experience with data analysis in a risk management context. Provide examples of how you've employed data to discover insights about employee behavior and inform decision-making.

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How do you handle competing priorities in your work?

Explain your prioritization strategy and time management skills. Share specific strategies you use to assess urgency and importance, and how these have led to successful project completions.

Join Rise to see the full answer
What industry certifications do you hold that are relevant to this position?

List relevant certifications such as CITPM or CISSP, and elaborate on how they contribute to your qualifications for the Director - Enhanced Monitoring role. Emphasize your commitment to continuous learning in the field.

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How would you assess the effectiveness of your insider risk management initiatives?

Discuss metrics you would use to evaluate the success of risk management strategies. Include methods for gathering feedback and making adjustments based on assessment outcomes to continuously improve.

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Describe a situation where you had to lead a team through a challenging project.

Provide a specific example that illustrates your leadership skills. Explain how you motivated your team, navigated challenges, and delivered results while maintaining team morale.

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DATE POSTED
April 8, 2025

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