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Brokerage Enablement Coordinator - job 1 of 3

Real is a fast-growing national real estate brokerage powered by technology. Real is currently operating in all U.S. states, Canada, and the District of Columbia. Founded in 2014, Real is a trailblazer in the Residential Real Estate industry, as we lead the disruption with our cutting-edge technology platform. We are on a mission to revolutionize the home-buying and selling process, making agents' lives better while creating lucrative financial opportunities for them.


For more information, visithttps://www.onereal.com/


Location: Remote - US. Candidates MUST be based in the United States to be considered.

Preferred Work Schedule: 9 to 6 PM ET or MT

Job Summary:

The Brokerage Enablement Coordinator serves as the face of the company with various departments of real estate, realtor associations and other vendors and is responsible for working with key stakeholders and staff as we open states and maintain our good standing with all licensing entities and authorities. The BEC should have a strong business administrative background and an understanding of residential real estate / NAR is a plus.

Duties/Responsibilities:

  • Efficiently manage and prioritize tasks to support the Brokerage, including requests from department of real estate, boards & MLS

  • Ensure timely completion of tasks within specified deadlines

  • Provide high-quality customer service and support to internal and external stakeholders

  • Follow up on tasks to ensure timely completion

  • Accurately follows standard operating procedures (SOPs) to streamline tasks and minimize errors

  • Makes informed decisions based on available information, best practices, and established guidelines and is comfortable escalating tickets when situations fall outside of proposed guidelines.

Required Skills/Abilities: 

  • Proficient in Google Suite and Microsoft Office

  • Proficient in clean and organized record keeping  with attention to detail

  • Strong written and verbal communication skills 

  • Strong customer service skills and a positive attitude.

  • Self directed and work independently with experience in remote environment 

  • Team player who is collaborative, positive, and proactive with constructive attitude towards problem solving

Education and Experience:

  • 2+ years administrative experience

  • Experience working in residential real estate brokerage or tech company is a plus

  • Degree in Business Administration is a plus

Must Have: Ability to truly encompass our Company Core Values        

  • Work Hard. Be Kind   

  • “We” are bigger than “me”   

  • Tech x Humanity

Physical Requirements: 

  • Sit for long periods of time

Real Broker is proud to be an equal opportunity workplace employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

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CEO of Real
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Tamir Poleg
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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Brokerage Enablement Coordinator, Real

If you're passionate about real estate and technology, then the Brokerage Enablement Coordinator position at Real might be your perfect fit! As a fast-growing national real estate brokerage based in Newark, Real is leading the way in the industry with our innovative technology platform. Founded in 2014, we’re on a mission to transform the home-buying and selling experience, enhancing agents' lives and creating profitable opportunities for them. In this role, you'll be the bridge between our talented team and various real estate departments, realtor associations, and external vendors, ensuring smooth operations as we expand into new states. Your days will be filled with managing and prioritizing tasks, providing top-notch customer service, and maintaining our good standing with licensing entities. To thrive in this job, you’ll need strong administrative skills, a good eye for detail, and a deep understanding of residential real estate. You'll be working in a supportive and collaborative remote environment where being proactive and solution-oriented is key. With at least two years of administrative experience under your belt and a knack for using tools like Google Suite and Microsoft Office, you’ll be well-prepared to tackle the unique challenges this position brings. At Real, we value hard work and kindness, and we’re looking for someone who embodies these principles. If you're self-directed, approachable, and eager to contribute to our amazing team culture, don’t wait to apply!

Frequently Asked Questions (FAQs) for Brokerage Enablement Coordinator Role at Real
What are the main responsibilities of a Brokerage Enablement Coordinator at Real?

As a Brokerage Enablement Coordinator at Real, your main responsibilities include managing and prioritizing tasks efficiently, liaising with departments of real estate, boards, and MLS systems, while also ensuring high-quality customer service. You will be tasked with completing requests within specified deadlines and maintaining accurate records to streamline operations within the brokerage.

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What qualifications do I need to apply for the Brokerage Enablement Coordinator position at Real?

To apply for the Brokerage Enablement Coordinator position at Real, you should have at least 2 years of administrative experience, ideally in a residential real estate brokerage or tech company. A degree in Business Administration is a plus. Familiarity with the National Association of Realtors (NAR) would also be beneficial.

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How does Real support its Brokerage Enablement Coordinators in fulfilling their roles?

At Real, Brokerage Enablement Coordinators are supported through a comprehensive onboarding process and access to resources that enhance their skill sets. The company fosters a collaborative environment where team members can share insights and best practices to help each other succeed in this pivotal role.

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What skills are critical for success as a Brokerage Enablement Coordinator at Real?

Success in the Brokerage Enablement Coordinator role at Real hinges on strong written and verbal communication skills, detail-oriented record-keeping abilities, and proficiency in Google Suite and Microsoft Office. Additionally, a great attitude toward customer service and a self-motivated work ethic are vital for thriving in this remote position.

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Is previous experience in tech companies necessary for the Brokerage Enablement Coordinator role at Real?

While previous experience in tech companies is not strictly necessary for the Brokerage Enablement Coordinator role at Real, having such a background can be advantageous. Familiarity with tech-driven processes and tools will certainly help you adapt quickly and efficiently in our innovative environment.

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Common Interview Questions for Brokerage Enablement Coordinator
Can you describe your experience working in an administrative role?

In answering this question, emphasize your previous roles and the responsibilities you handled, focusing on how they align with the duties of a Brokerage Enablement Coordinator. Mention specific tools and processes you used that demonstrate your organizational skills and attention to detail.

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How do you prioritize tasks in a busy work environment?

To effectively answer this question, share your process for task prioritization. Include examples of how you assess task urgency and importance, perhaps using a system or tool to keep track of deadlines and responsibilities that relate to your experience at Real.

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How would you handle a misunderstanding with a colleague?

When discussing conflict resolution, emphasize your communication skills and willingness to listen. Give an example of a past situation where you resolved a misunderstanding, highlighting your collaborative approach and commitment to maintaining a positive team dynamic, which resonates with Real's core values.

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What customer service approaches do you believe are most effective?

In your response, express your belief in the importance of empathy, active listening, and timely communication. Provide a specific example that illustrates how you successfully addressed a customer's issue, showcasing your strong customer service background relevant to Real's standards.

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What interests you about working with Real's technology-driven approach to real estate?

To answer this, reflect on your passion for innovation in the industry. Discuss how technology can enhance real estate processes, and mention any specific technologies you have experience with to show your enthusiasm for Real's mission to revolutionize the home-buying and selling experience.

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Describe a time you had to work independently in a remote environment.

Share an experience that illustrates your ability to self-motivate and manage your time effectively while working remotely. Highlight the strategies you employed to stay organized and productive, emphasizing how this aligns with the expected responsibilities of a Brokerage Enablement Coordinator at Real.

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How do you ensure accuracy in your work?

Discuss the methods you use to check your work, such as creating checklists or utilizing software tools that help minimize errors. Providing a concrete example where attention to detail was crucial will reinforce your commitment to accuracy in the tasks that a Brokerage Enablement Coordinator would handle at Real.

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What does teamwork mean to you in a remote work setting?

In your answer, highlight the importance of open communication, mutual respect, and leveraging each other's strengths. Mention specific tools you've used for collaboration in a remote environment, showing that you understand how to maintain a cohesive team spirit, essential for Real's culture.

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Why are you interested in the Brokerage Enablement Coordinator role specifically?

Your response should reflect a strong understanding of the position and its impact on the company. Discuss how this role aligns with your career aspirations and interests in the real estate industry while elaborating on aspects of Real's mission that resonate with you.

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What strategies do you use to keep up with changes in the real estate industry?

Share your approach to staying informed about industry trends, such as following relevant publications, participating in webinars, or being involved in local real estate associations. This not only shows your commitment to continuous learning but also positions you as a candidate who can adapt to the evolving landscape at Real.

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Building your future, together! Our Values are: Work Hard, Be Kind - We care. We make things happen. Simply Great Service - We provide service from our hearts with skill and experience. Embrace, Resolve, Evolve - Sometimes, things go wrong. We...

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Full-time, remote
DATE POSTED
December 21, 2024

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