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Retail Associate (PT) - job 3 of 6

Company Description

The targeted hiring range for this part-time position is $15.90 - $20.67 plus commission depending on qualifications; however, the expanded salary range provides opportunities for advancement. Our salary ranges are determined by role, level, and job location. Within the range, individual pay is determined by factors including job-related skills, competencies, experience, and relevant education, training or a combination of these things plus market demand. Your recruiter can share more about the specific salary range and benefits for your location during the hiring process.

Our benefits package for part-time employees includes a 401(k) match, employee discounts and valuable well-being benefits like free EAP services, financial planning assistance, and well-being coaching, all designed to support your health and financial security.

You can find retail jobs just about anywhere. So, why work at Red Wing Shoes? From our purpose-built footwear to our stylishly designed stores, you’ll see the difference. From our life-friendly retail schedules to career advancement, you’ll feel the difference. And, when you create remarkable, in-store experiences for customers who build, shape, and protect the world around them -- you’ll make a difference. We’re not just retail. We are Red Wing.

Job Description

GENERAL PURPOSE OF JOB:

Promote and support our high-quality Red Wing brand image through professional selling, building loyalty and long-lasting relationships with our customers. This is achieved by promoting the Red Wing Shoe Company’s Ultimate Fit Experience (UFX), selling our premium products, and providing conscientious customer service.

ESSENTIAL DUTIES and RESPONSIBILITIES:

  • Guide each customer through RWSC’s Ultimate Fit Experience
  • Provide appropriate accessory recommendation, educate customers on the benefits of each
  • Generate Industrial Sales Leads
  • Achieve and exceed daily productivity and sales goals
  • Maintain the integrity of the sales floor presentation, store signage, and housekeeping standards
  • Maintain proficiency with product knowledge, technical, and operating standards through continuous learning
  • Maintain safe and healthy work environment by following organization standards and legal regulations
  • Provide direct support in the daily operations of the retail store

OTHER DUTIES AND RESPONSIBILITIES (following duties are required on all positions):

  • Obtain necessary information by maintaining knowledge of RWSC’s electronic communication software
  • Maintain quality service by establishing, following, and enforcing organization quality system standards
  • Uphold Red Wing Shoe Company’s core values
  • Willingness to perform additional duties as required
  • Conduct self-accordance to RWSC policies
  • Build collaborative relationships between you and key people with whom you’ll work or interact with

Qualifications

EDUCATION, EXPERIENCE AND REQUIRED COMPETENCIES:

  • High School Diploma/GED or equivalent work experience
  • 1-2 years relevant experience
  • Results oriented
  • Effective Written/Verbal Communication
  • Computer Utilization

ADDITIONAL DESIRABLE QUALIFICATION AND COMPETENCIES:

  • Thorough knowledge of Red Wing Shoe Company’s mission, values, and organization structure
  • Profit and loss knowledge
  • Naturally curious, has passion for new ideas, and looks to drive growth
  • Problem solving
  • Retail Footwear

PHYSICAL DEMANDS:

  • Lifting 50 pounds, bending/squatting to lace shoes, overhead lifting, twisting, climbing a ladder, standing for long periods of time
  • Housekeeping duties including but not limited to: vacuuming, mopping & waxing floors, washing windows, use of disinfectant chemicals, discarding of all trash, maintaining recycling, installing, and maintaining furniture, fixtures, and displays.

WORK ENVIRONMENT:

  • Retail Store

Additional Information

Red Wing Shoes is an Equal Opportunity Employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Individuals with disabilities needing assistance in completing an application may contact [email protected] or call 651-388-8211-.

Please view Equal Employment Opportunity Posters provided by OFCCP at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm

All offers of employment are contingent on satisfactory results of a background check.

Red Wing Shoe Company, Inc. is a drug-free workplace.

Red Wing Shoe Company will not be using recruitment agencies or firms to fill this position and we will not accept unsolicited resumes or candidate information. No agency calls please.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Average salary estimate

$18265 / YEARLY (est.)
min
max
$15870K
$20660K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Retail Associate (PT), Red Wing Shoe Company

At Red Wing Shoes, we're on the lookout for an enthusiastic Retail Associate (PT) to join our team in Glen Burnie, MD! This part-time position offers a fantastic starting hourly wage of $15.90 to $20.67, plus commission, making it not just a job but a stepping stone towards a rewarding career. As a Retail Associate, you'll be the face of our brand, helping customers experience our Ultimate Fit Experience (UFX). Your mission will be to foster loyalty through personal relationships, sales expertise, and your knack for providing exceptional service. Whether you’re recommending the right accessories or generating new sales leads, your contributions will truly make an impact. We pride ourselves on our supportive team environment and continuous learning opportunities that empower you to grow professionally while working around life-friendly schedules. You'll also have access to our excellent benefits package, including a 401(k) match, discounts, and wellness resources designed to support your overall financial and personal well-being. At Red Wing Shoes, you’re not just selling products – you’re building a community with customers who shape and protect the world around them. Join us, and let’s create remarkable experiences together!

Frequently Asked Questions (FAQs) for Retail Associate (PT) Role at Red Wing Shoe Company
What are the responsibilities of a Retail Associate at Red Wing Shoes?

As a Retail Associate at Red Wing Shoes, your key responsibilities include guiding customers through our Ultimate Fit Experience (UFX), recommending accessories, achieving productivity and sales goals, and ensuring that the sales floor is maintained to our high standards. You will also support daily store operations and contribute to an exceptional shopping environment.

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What qualifications are needed to be a Retail Associate at Red Wing Shoes?

To apply for the Retail Associate position at Red Wing Shoes, candidates should have a High School Diploma or equivalent work experience, along with 1-2 years of relevant experience. Strong communication skills, problem-solving capabilities, and a passion for customer service will set you apart!

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What is the earning potential for a Retail Associate at Red Wing Shoes?

At Red Wing Shoes, the earning potential for a Retail Associate varies based on qualifications, with a starting hourly rate of $15.90 to $20.67, plus commission. The company also encourages career advancement within its salary range, promoting growth for dedicated team members.

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Does Red Wing Shoes provide training for Retail Associates?

Yes! Red Wing Shoes is committed to continuous learning and offers training programs to ensure Retail Associates are proficient in product knowledge and customer service standards. This empowers our team to deliver engaging in-store experiences to our customers.

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What benefits are available for part-time Retail Associates at Red Wing Shoes?

Part-time Retail Associates at Red Wing Shoes enjoy a competitive benefits package, including a 401(k) match, employee discounts, and wellness programs that encompass financial planning assistance and free EAP services to support your health and financial security.

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Common Interview Questions for Retail Associate (PT)
How do you promote a brand like Red Wing Shoes?

To effectively promote Red Wing Shoes, you should immerse yourself in the brand's values and product offerings. Sharing personal stories about customer interactions and highlighting the quality and features of our footwear creates an authentic connection with potential customers.

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Can you describe a time when you went above and beyond for a customer?

In your answer, focus on a specific instance where you provided exceptional service that exceeded customer expectations. Highlight your ability to listen to their needs, offer tailored solutions, and follow up to ensure their satisfaction, all while embodying the customer-first philosophy of Red Wing Shoes.

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What strategies would you use to achieve sales goals?

Discuss setting personal goals based on store objectives, tracking your daily performance, and staying product-savvy to effectively answer customer inquiries. Building relationships by engaging with customers and creating a welcoming atmosphere will also help boost sales.

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How would you handle a difficult customer?

Handling difficult customers requires patience and understanding. Emphasize the importance of listening to their concerns, empathizing with their situation, and working towards a satisfactory resolution, all while maintaining a positive, professional demeanor emblematic of Red Wing Shoes.

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What do you know about Red Wing Shoes and our products?

Demonstrating your knowledge of Red Wing Shoes includes mentioning our commitment to quality craftsmanship, the variety of footwear tailored for different sectors, and how we champion customer satisfaction through our Ultimate Fit Experience (UFX). Researching the company’s mission and recent updates will also impress interviewers.

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How do you stay organized in a busy retail environment?

Talk about your organizational skills, such as prioritizing tasks, using checklists, or leveraging technology to keep track of sales and inventory. Highlight how this helps you maintain a clean store environment while ensuring all customer needs are addressed promptly.

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Can you give an example of teamwork in a retail setting?

Share a specific incident where collaboration among team members led to an improved customer experience or successful sales event. Emphasize your role and how you contribute to a positive team dynamic aligned with Red Wing Shoes’ values.

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Why do you want to work for Red Wing Shoes?

In your response, convey genuine enthusiasm for the brand’s values and commitment to quality in footwear. Mention your desire to foster strong customer relationships and the opportunity for growth within a company known for its supportive culture and employee development.

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What sales techniques do you find most effective?

Discuss various sales techniques such as consultative selling, active listening, and personalized recommendations. Highlight your ability to adjust your approach based on customer cues, which aligns with Red Wing Shoes’ focus on exceptional service.

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How do you keep up with product knowledge?

Explain your proactive approach to staying informed about new products, trends, and customer feedback. Mention engaging in training sessions, utilizing company resources, and freely sharing knowledge with peers to enhance the overall customer experience.

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Founded in 1905, Red Wing Shoes is an American footwear company that carries a full line of work boots for all industries and work sites. Red Wing is headquartered in Red Wing, Minnesota.

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Part-time, on-site
DATE POSTED
April 3, 2025

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