Professional Services Sales Consultant

As a Professional Services Sales Consultant at Redis, you will be responsible for pursuing and selling our Professional Services consulting offerings. Your tasks will include building relationships with clients, managing sales opportunities, writing service proposals, and guiding Account Executives on the right services for our customers.

To apply for the Professional Services Sales Consultant position at Redis, you will need a minimum of 7 years of experience in a Professional Services organization, focusing on technology solutions and consulting. A BS in Computer Science or equivalent technical experience is also required, along with bilingual proficiency in English and a second language such as French, Spanish, or German.

A Professional Services Sales Consultant at Redis plays a critical role in customer success by identifying their business and technical objectives. By offering tailored Professional Services solutions, you ensure that customers maximize their investment in Redis, enhancing their overall experience with our technology.

Essential skills for a successful Professional Services Sales Consultant at Redis include excellent interpersonal and communication abilities, the ability to conduct requirements workshops, and a deep understanding of technology solutions. Additionally, being able to engage with senior business leaders and articulate the value proposition is key to success.

The career path for a Professional Services Sales Consultant at Redis can lead to higher positions in sales leadership or specialized consulting roles. Success in this position may allow you to take on larger accounts, lead regional sales initiatives, or even transition into product management roles.

When discussing your experience in selling professional services, focus on specific metrics or achievements that highlight your success, such as how much revenue you generated, or how you grew a client base. Be sure to explain the strategies you used to understand client needs and how you positioned your services to meet those.

To answer this question effectively, provide examples of how you've built trust and rapport with clients in past roles. Talk about your approach to understanding their business, your follow-up routines, and how you ensure you're always available to address their queries and needs.

In your response, highlight your ability to leverage market research, networking, customer referrals, and data analysis to pinpoint new sales opportunities. Providing specific examples of how a particular strategy led to a significant sale can strengthen your answer.

Describe your organizational techniques and tools you use to prioritize tasks effectively. Share specific methodologies, such as CRMs or project management systems, that you incorporate to stay on top of all client interactions and follow-ups.

Think about a specific scenario where you faced obstacles during a sales process. Detail the situation, your approach to resolving the issue, and the outcome. This illustrates your problem-solving skills and adaptability in maintaining client relationships.

Explain your systematic approach, starting from understanding client needs through discovery sessions, crafting your proposal meticulously based on those insights, and including value propositions that resonate with the customer’s objectives.

Discuss your strategies for setting client expectations during the sales process, and your follow-up methods post-sale to ensure they’re achieving their desired outcomes. Include examples of how you gathered feedback and adjusted services accordingly.

Your response should demonstrate your understanding of Redis’s core strengths, such as performance, scalability, and customer satisfaction. Show how these aspects create a competitive advantage and how you would articulate this to prospects.

Mention specific sources you use, like industry publications, webinars, or networking with peers to stay updated on trends. Highlight how this knowledge helps you provide better service options to clients.

Your answer should reflect your genuine interest in Redis’s culture, its innovative technology, and how it aligns with your career goals. Discuss what excites you about being part of a company focused on reimagining data processing.