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Risk Management Specialist - job 1 of 2

Redwood Credit Union is a not-for-profit financial institution that believes in people over profits. Our mission is to passionately serve the best interests of our Members, team members, and communities. Sticking to that vision has made us one of the most loved financial partners in the many communities we serve. In fact, RCU is the 8th largest credit union in California—and growing. Due to this growth, we recently completed construction on our new, 8-acre campus in Napa and are ready to welcome more than 500 valued team members!


Since 1950, Redwood Credit Union has been helping people reach their financial goals and dreams with a focus on helping others. That people-first approach holds true for our employees, too. Our work environment is built on service and trust. It's all possible with a leadership team committed to hiring talented people and helping them develop their careers.


If this sounds like a place you’d like to be, we’re eager to meet you!


The Risk Management Specialist will serve as the support in the implementation, promotion, and facilitation of enterprise risk management (ERM) activities for RCU, and as a subject matter expert in areas relating to ERM. This individual will perform risk and control assessments and work with team members to help identify risk exposure and mitigation options within various business processes and products while ensuring risk appetite is consistent with RCU policies, procedures, and applicable regulations.


Essential Functions:
  • Facilitate risk and control assessments in partnership with business areas
  • Identify opportunities to improve risk awareness within the organization
  • Work with Audit Manager and SVP/Risk Management to execute ERM plan
  • Support in creating and updating of organization’s risk register
  • Gain expertise in ERM software system to act as resource and train business line stakeholders, answer questions, and maximize the functionality of ERM
  • Participate in development of risk management KPIs and KRIs
  • Work with Audit Manager and SVP/Risk Management on applicable, informative risk-reporting for Executives, Board, Audit and Enterprise Risk Committee
  • Participate in projects to provide a risk-focused perspective
  • Provide superior service to Members, internal clients, and service providers
  • Monitor and report on risk remediation efforts
  • Vendor Management – Work with Business Continuity Planning (BCP) & Vendor Management Specialist and vendor owners to create and maintain vendor data and assessments, including working within vendor management system
  • Business Continuity – Work with BCP & Vendor Management Specialist and business line partners to update and maintain business continuity plans, including utilization of BCP system


Knowledge, Skills and Abilities:
  • Knowledge of risk management core principles
  • Experience in establishing an ERM program, risk and control frameworks, and risk reporting to management
  • Knowledge and experience in implementing or enhancing risk management functions and culture within a financial institution
  • Experience creating and/or using data to identify risk trends and make risk-based decisions or recommendations
  • Experience communicating with business line partners to effectively glean risk level and control effectiveness
  • Ability to produce and comprehend complex Excel reports capable of tracking trends, variances, and exceptions
  • Knowledge of using the applications within the Microsoft office Suite
  • Strong analytical/problem solving, communication, organizational and interpersonal skills
  • Ability to communicate effectively both verbally and in writing


Physical Requirements:
  • Ability to perform physical job requirements, including ability to move objects of up to 15 pounds
  • Ability to use a computer keyboard and calculator
  • Ability to work sedentary that primarily involves sitting/standing


Education/Experience:
  • A combination of education and experience equivalent to a bachelor’s degree, plus a minimum of three (3) years’ experience working in a financial institution within audit and/or risk management, with knowledge and experience of ERM best practices.


Compensation: Base starting range: $35.00 to $43.00 per hour commensurate with experience.

Our base salary starting range is based on scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal peer equity. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.


Redwood Credit Union offers a robust benefits package to our eligible employees including:

 Competitive medical, dental, and vision insurance, mental health offerings

 Employee performance incentive plan

Salary Advancement– Merit increase based on performance

401(k) program with employer match

Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off!


  RCU Discounts and Perks-

 RCU employees are eligible for a .75% discount off RCU standard collateral auto loans

 RCU employees are eligible for a 1% discount on all recreational or boat loan products

2% discount off Visas and LOC Loans through RCU

• 0% interest loan to support employees with various immigration related expenses such as visa application fees and relocation costs. Loan amount up to $1,000.

• 0% interest loan to support employees with expenses associated with the naturalization process. Loan amount up to $15,000.

0% interest on garment, fitness, or home office equipment loan of up to $500

100% financing for employee purchased homes!

 

Why work for Redwood Credit Union?

  Local financial institution, providing unparalleled service since 1950

• Recognized by Newsweek as one of "America's Best Credit Unions 2024"

Top 5 Healthiest Credit Union in the USA, rated by Glatt Consulting

 Voted Best Places to Work in the North Bay 19 years in a row

  World-class employee engagement scores

 Rated Superior in Service by more than 90% of Members, surveyed by SF Gate

  Recognized by Forbes as one of “America’s Best Small Employers 2023"

Internal Team Members

If you are a current Team Member, please apply through the internal careers page located in RCUNET.

 

                                      

                                        We are an Equal Opportunity Employer


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CEO of Redwood Credit Union
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Brett Martinez
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Average salary estimate

$81120 / YEARLY (est.)
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$72800K
$89440K

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What You Should Know About Risk Management Specialist, Redwood Credit Union

The Risk Management Specialist at Redwood Credit Union plays an essential role in our mission of people over profits by facilitating enterprise risk management (ERM) activities to ensure organizational resilience. Located in picturesque Napa, California, RCU is known for its vibrant culture and commitment to its team members and community. As a Risk Management Specialist, you will be a subject matter expert and partner with various business areas to identify risk exposures and develop mitigation strategies. Your responsibilities will include conducting risk and control assessments, enhancing organizational risk awareness, and contributing to the creation and upkeep of our risk register. You will gain expertise in ERM software systems, empowering team members through training and support while developing key risk management indicators. Collaborating closely with senior leadership and multiple departments, you will contribute to our risk reporting efforts, providing insights that are crucial for decision-making. RCU’s nurturing workplace values professional growth, so you'll have opportunities to take part in impactful projects and work on vendor management and business continuity planning. Join us, and become part of a supportive family that thrives on service excellence and community engagement, where your contributions will truly make a difference. If you want to be part of a recognized workplace that treasures its team members, this is the spot for you!

Frequently Asked Questions (FAQs) for Risk Management Specialist Role at Redwood Credit Union
What does a Risk Management Specialist do at Redwood Credit Union?

At Redwood Credit Union, a Risk Management Specialist is pivotal in implementing and promoting enterprise risk management (ERM) activities. This role includes conducting risk assessments, identifying risk exposure, and mitigating options across business processes. The specialist is also responsible for gaining expertise in ERM software systems and supporting organizational risk reporting, making a significant impact on the overall risk management culture.

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What qualifications are needed for a Risk Management Specialist role at Redwood Credit Union?

To qualify as a Risk Management Specialist at Redwood Credit Union, candidates typically need a bachelor’s degree or equivalent experience paired with at least three years in a financial institution focusing on audit or risk management. Knowledge of ERM best practices is essential, along with strong analytical skills and proficiency in Microsoft Office applications. A solid grounding in risk and control frameworks will also be advantageous.

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What are the career growth opportunities for a Risk Management Specialist at Redwood Credit Union?

Redwood Credit Union encourages career development and offers substantial growth opportunities for a Risk Management Specialist. With a focus on professional excellence, employees are invited to take part in various projects and initiatives, gaining hands-on experience and knowledge designed to enhance career growth and foster leadership capabilities within the organization.

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How does Redwood Credit Union support its Risk Management Specialists?

Redwood Credit Union supports its Risk Management Specialists through continuous learning opportunities, a collaborative work environment, and comprehensive benefits, including competitive salaries, performance incentives, and professional development programs. This approach not only builds skills but reinforces a team-oriented culture that prioritizes employee well-being and satisfaction.

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What makes Redwood Credit Union a great place to work for a Risk Management Specialist?

RCU is a recognized leader in the financial services industry, celebrated for its employee engagement and commitment to community service. With accolades for being one of the best places to work, coupled with its mission of service over profit, RCU offers an enriching and supportive atmosphere ideal for personal and professional fulfillment, particularly for a Risk Management Specialist.

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What skills are essential for a Risk Management Specialist at Redwood Credit Union?

Key skills for a Risk Management Specialist at Redwood Credit Union include analytical thinking, effective communication, and strong organizational abilities. Proficiency in managing risk data and generating insightful reports, alongside interpersonal skills for collaborating with business partners, are crucial for effectively navigating risk management processes.

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How can a Risk Management Specialist contribute to Redwood Credit Union’s mission?

A Risk Management Specialist can significantly contribute to Redwood Credit Union's mission by identifying and mitigating risks that could impact the community and its members. By fostering a culture of risk awareness and ensuring compliance with policies, the specialist ensures that RCU continues to prioritize its people-first approach while achieving its service objectives.

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Common Interview Questions for Risk Management Specialist
Can you describe your experience with enterprise risk management frameworks?

When answering this question, highlight specific ERM frameworks you've worked with, such as ISO 31000 or COSO. Describe your role in developing or implementing these frameworks, emphasizing skills like risk assessment, mitigation strategies, and your ability to collaborate with other departments.

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How do you ensure the effectiveness of risk assessments?

To effectively address this question, talk about your systematic approach to conducting risk assessments, including data collection methods, collaboration with stakeholders, and continuous improvement processes. Be sure to mention how you monitor risk levels following assessments.

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What methods do you use to communicate risk findings?

Discuss your tactics for presenting complex risk findings to various audiences. Highlight techniques like using visual tools (charts, graphs), simplifying technical jargon, and ensuring your reports cater specifically to each stakeholder's interests and their level of expertise.

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Can you give an example of a risk you identified and how you mitigated it?

Use the STAR method (Situation, Task, Action, Result) to guide your answer. Provide a specific instance where you identified a risk, the actions you took to mitigate it, and the positive outcome resulting from your efforts.

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How do you stay updated on the latest risk management trends and best practices?

Explain your commitment to professional development by mentioning resources like industry journals, webinars, and professional organizations (such as RIMS or the Risk Management Society). Demonstrating a continuous learning mindset is key.

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What do you believe is the most critical factor in building a strong risk management culture?

Reflect on the importance of proactive communication, training programs, and the involvement of all employees in risk discussions. Emphasize how fostering a transparent environment leads to greater risk awareness and ownership among the workforce.

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Describe your experience with business continuity planning.

Highlight relevant experiences in developing or updating business continuity plans, emphasizing collaboration with other departments and the importance of regular testing and updates to ensure effectiveness against various risk scenarios.

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How would you handle a disagreement with a senior manager regarding a risk assessment?

Describe a constructive approach to conflict resolution by stressing effective communication, presenting data-driven arguments, and listening to the issues raised by the manager, ensuring that the focus remains on the organization's best interests.

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What tools or software have you used for risk management?

List the specific risk management tools and software you are proficient in, detailing how you leveraged these technologies to streamline processes, analyze data, or enhance reporting. Be prepared to explain your experience with those tools.

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Can you articulate the concept of risk appetite?

Define risk appetite as the amount and type of risk an organization is willing to pursue or retain. Discuss how understanding an organization's risk appetite aids in decision-making and aligns risk management strategy with business objectives.

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To passionately serve the best interests of our Members, employees and communities.

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Full-time, on-site
DATE POSTED
November 25, 2024

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