Customer Engineer

You’ll be helping our customers build cool stuff on Replicate. You’ll be pointing them in the right direction, solving gnarly technical problems, but you’ll also be showing them how to build with AI.

There are going to be boring bits of the job (”my credit card’s not working”) but you’ll also be automating as much of this as possible so you can work on the interesting things.

We're looking for the right person, not just someone who checks boxes, so you don't need to satisfy all of these things. But, you’ve probably got these qualities:

• Some experience building software in Python

• Experience troubleshooting complex code

• Outstanding communication skills. You'll be the face of the company.

• Strong engineering skills. You don't need decades of experience, but you do need to confidently debug a customer's problem.

• You tinker with AI. You’re going to be helping our customers build with AI, and you’re going to be automating as much of your job as you can.

• Scrappy, creative energy. You need to do whatever it takes to make something work for customers, as quickly as possible.