Job details

Transportation Claims Resolution Specialist: APD

Reserv is an insurtech focused on automating the claims process through AI and automation. They are seeking organized customer-focused Transportation Claims Adjusters to improve the claims resolution process.

Skills

Claims adjusting
Customer service
Negotiation
Data analysis
Problem-solving

Responsibilities

Provide high-quality customer service to policyholders and claimants.
Manage an inventory of claims and establish initial reserves.
Communicate with parties involved to negotiate settlements.
Oversee outside investigative service providers.
Engage in continuous learning and professional development.

Education

Bachelor's degree or equivalent experience

Benefits

Generous health insurance package with nationwide coverage
401(k) retirement plan with employer matching
Competitive PTO policy
Generous family leave policy
Work from anywhere with corporate retreats

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Average salary estimate

$70000 / YEARLY (est.)

min

max

$60000K

$80000K

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What You Should Know About Transportation Claims Resolution Specialist: APD, Reserv

At Reserv, we're redefining the world of claims through innovative technology and a customer-first approach. As a Transportation Claims Resolution Specialist, you'll play a vital role in ensuring our clients receive the support they need during their claims journey. This remote position based in Atlanta, Georgia, calls for someone who can interact effectively with customers over the phone, guiding them through their claims while delivering top-notch service. You'll manage an inventory of claims, triage critical situations, and help clients navigate the complexities of insurance, whether it relates to rideshare, collision, or total loss adjusting. If you have 3+ years of transportation claims experience and a flair for creative problem-solving, you could be the perfect fit for our dynamic team. We're looking for highly motivated individuals who aren't just stuck in the status quo but are eager to contribute to a tech-driven claims organization. Together, we’ll tackle age-old challenges in the industry and set new benchmarks for excellence. You'll have the opportunity to collaborate with product and engineering teams to enhance our processes and technology, all while maintaining a sense of humor and empathy. Here at Reserv, we believe in fostering a flexible work-life balance, offering a generous benefits package, and creating a culture that thrives on diversity and teamwork. If you're someone who enjoys tackling conflict with a conversational approach and has a curiosity for learning, we can't wait to hear from you!

Frequently Asked Questions (FAQs) for Transportation Claims Resolution Specialist: APD Role at Reserv

What are the key responsibilities of a Transportation Claims Resolution Specialist at Reserv?

As a Transportation Claims Resolution Specialist at Reserv, your key responsibilities include managing an inventory of claims, providing high-quality customer service to policyholders, and assisting customers through their claims process. You’ll explain policies and coverage, manage the repair of damaged vehicles, negotiate settlements, and work closely with clients and other parties involved in the claims process.