Marketing Operations Specialist
Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
As a Marketing Operations Specialist at Restaurant365, you'll be a key player in keeping things running smoothly while helping our marketing team level up for long-term growth. You'll make sure current processes stay efficient, while also building scalable systems to support our expansion. Working closely with the Senior Marketing Operations Manager and the rest of the team, you’ll tackle daily tasks, streamline workflows, and refine processes to drive success. If you’re someone who loves keeping things organized but also wants to innovate and build scalable systems for the future, this is your opportunity to make a lasting impact on the future of our business.
- Process Improvement: Identify opportunities for more scalable processes and solutions within the marketing operations team to improve efficiency, streamline workflows, and enhance the overall marketing strategy.
- Ticket Management: Use Monday.com to efficiently manage and prioritize incoming tickets from the marketing team, ensuring smooth communication and timely delivery of tasks.
- Data Integration & Management: Leverage Ringlead to upload and clean data from tradeshows attended by our Sales Reps, ensuring accurate and up-to-date contact lists for our campaigns.
- Platform Alerts Management: Assist in managing in-product alerts via Pendo, ensuring timely and accurate notifications to support customer engagement efforts.
- Reporting & Insights: Support the team by creating ad hoc Salesforce reports that help optimize marketing processes and improve overall campaign execution.
- Support MOPS Team: Collaborate with other members of the marketing operations team, providing support when they need help managing high-priority projects or heavy workloads.
- UTM Tracking: Keep our UTM tracking sheet up to date, ensuring that it aligns with all active marketing channels and provides accurate tracking data for performance analysis.
- Email Calendar Management – Support the Marketing Operations Developer in the execution and scheduling of Marketing emails each month.
- Experience: 1-2 years in a marketing operations, coordination, or project management role. Experience with tools like Monday.com, Salesforce, and Pendo is a plus, but not required.
- Process-Oriented Mindset: You’re passionate about finding ways to optimize processes, reduce friction, and improve efficiency across the marketing team.
- Attention to Detail: You excel in environments where attention to detail is key, proactively ensuring accuracy and precision in every task and striving for flawless results.
- Team Player: You work well with others, are eager to collaborate, and are willing to step in to support the team when needed.
- Problem-Solving Skills: You’re always looking for ways to improve workflows and solve challenges that make the team more effective.
- This position has a salary range of $70,000-$98,000. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
- Comprehensive medical benefits, 100% paid for employee
- 401k + matching
- Equity Option Grant
- Unlimited PTO + Company holidays
- Wellness initiatives
#LI-LH1
DYN365, Inc d/b/a Restaurant365 is an equal opportunity employer.
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As a Marketing Operations Specialist at Restaurant365, you’ll find yourself at the forefront of innovation in the restaurant industry. Our cloud-based platform uniquely disrupts traditional approaches to accounting and back-office operations, and we are looking for someone like you to help us enhance our marketing strategies. This remote role is a fantastic opportunity to contribute meaningfully while working in a supportive and empowering environment. Your main responsibilities will involve streamlining workflows, managing ticketing systems, and optimizing data processes to ensure everything runs as smoothly as possible. You’ll work closely with the Senior Marketing Operations Manager to identify areas for improvement and build lasting systems that foster growth. We value attention to detail and a process-oriented mindset, and your knack for organization will keep our marketing team on track. From managing tasks in Monday.com to ensuring our UTM tracking is up-to-date and creating impactful Salesforce reports, your contributions will help shape the future of our marketing efforts. If you have 1-2 years of experience in marketing operations or project management and a love for problem-solving, we’d love to hear from you. Come join our mission to always be “Best in Class” while enjoying benefits that matter, like comprehensive medical coverage, unlimited PTO, and growth opportunities within our team. At Restaurant365, we empower our team members to excel and make a difference.
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Restaurant365 is restaurant-specific accounting and back-office software that aims to alleviate the significant burdens placed on restaurant operators – allowing restaurants to operate more efficiently in a digital world.
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