Operations Data Support Specialist

An Operations Data Support Specialist at Restaurant365 plays a vital role in managing data integrity and supporting the Managed Services Operations team. This includes maintaining customer inventory and recipe records, conducting data checks, and assisting with daily operations within our software platform.

To qualify for the Operations Data Support Specialist role at Restaurant365, applicants should have at least one year of experience in the restaurant or hospitality sector or show a strong willingness to learn. Familiarity with inventory software and proficiency in Microsoft Office, particularly Outlook and Excel, are also required.

Yes! The Operations Data Support Specialist position at Restaurant365 is fully remote, allowing you the flexibility to work from anywhere while contributing to our team’s success.

In the role of Operations Data Support Specialist, you may use tools like Microsoft Office for data entry and project management tools such as Monday.com, along with ticket management software like Freshdesk to streamline operations.

Restaurant365 offers a competitive salary range, comprehensive medical benefits fully covered for employees, a 401k plan with matching, and unlimited PTO. We're dedicated to supporting our team members both personally and professionally.

The work culture at Restaurant365 is collaborative and empowering. As an Operations Data Support Specialist, you’ll find a supportive environment that encourages professional growth and values proactive communication among team members.

At Restaurant365, we prioritize data accuracy through routine checks, team collaboration, and clear processes. As an Operations Data Support Specialist, your role includes maintaining customer records and performing regular data updates to uphold high standards.

In answering this question, highlight any relevant experience you have in managing data, specifically mentioning any previous roles in the restaurant or hospitality sector. Discuss specific tools and methods you’ve used for maintaining data integrity and any challenges you’ve successfully navigated.

To answer this, emphasize your attention to detail and methods for conducting double-checks or routine audits of data. You could talk about the importance of following established processes and how you stay organized to manage data efficiently.

Illustrate a scenario from your past work where you successfully managed competing tasks, explaining how you prioritized your responsibilities. Showcase your time management skills and adaptability in a high-paced environment.

Discuss specific functions in Excel you're familiar with, such as VLOOKUP, pivot tables, or data visualization techniques. Provide examples of how you’ve used Excel in past roles to analyze data or streamline tasks.

In your answer, explain your step-by-step approach to resolving discrepancies, such as confirming data sources, engaging with team members for additional context, and implementing solutions. Emphasize your ability to remain calm and methodical under pressure.

Detail any project management or ticket management tools you have previously used, like Monday.com or Freshdesk, and share how these tools helped you stay organized and improve team collaboration.

Highlight your communication skills, discussing how you adapt your communication style depending on the person or team you’re interacting with, including updates, feedback, and collaborative efforts to ensure everyone is aligned.

Provide a specific example where your actions positively impacted the team’s success, such as resolving a critical issue or improving a process. Emphasize your teamwork and collaboration skills.

Share your enthusiasm for the role by discussing how it aligns with your skills and interests. Mention your desire to contribute to innovative solutions in the restaurant industry and how the company's culture resonates with you.

Discuss your openness to receiving feedback and how you view it as an opportunity for growth. Provide an example of how you incorporated feedback in the past to improve your performance.