Account Executive, MidMarket

An Account Executive at RingCentral focuses on driving mid-market sales by becoming an expert in our services, selling hosted VoIP platforms, managing complex sales, and closing deals with multiple stakeholders. You will also be responsible for developing a strong understanding of our technologies and sales processes, managing your pipeline, and ensuring accurate forecasting.

To excel as an Account Executive, MidMarket at RingCentral, you need to have at least 5 years of technology solution-based selling experience, particularly with SaaS and UCaaS products. A proven sales record, strong presentation skills, and the ability to engage mid-market and enterprise customers are crucial. Proficiency with Salesforce.com and a BS degree are preferred.

RingCentral is committed to employee development, offering ongoing training and education opportunities. As an Account Executive, you will receive support to enhance your skills in sales methodologies and technology solutions, ensuring you stay at the forefront of the industry.

RingCentral provides a comprehensive benefits package for its Account Executives, including medical, dental, and vision insurance, a 401K match, paid time off, family-forming benefits, and an Employee Assistance Program. You’ll also appreciate perks like student loan refinancing assistance and an employee bonus referral program.

Recognized as a Best Place to Work, RingCentral fosters a dynamic work culture that encourages innovation and collaboration. The company's commitment to diversity and inclusivity, along with its impressive market position, makes it an exciting environment for Account Executives to thrive and drive meaningful change in the communications space.

When answering this question, emphasize specific examples from your past roles that demonstrate your skills in selling SaaS, UCaaS, or Cloud applications. Highlight your accomplishments, such as meeting or exceeding sales quotas, and discuss your approach to identifying customer needs and providing tailored solutions.

To effectively manage complex sales cycles, discuss your strategies for building relationships with stakeholders and maintaining communication throughout the process. Talk about how you prioritize tasks, follow up diligently, and ensure alignment among various parties to close deals successfully.

When addressing this question, detail the methods you utilize to identify, contact, and communicate with potential clients. Mention your success in using targeted marketing strategies, as well as your skills in delivering effective presentations and demonstrations that resonate with larger organizations.

Discuss your approach to objection handling by emphasizing active listening and empathy. Explain how you seek to understand the client's concerns, provide clear and factual information to address their doubts, and pivot the conversation toward how your solutions meet their needs.

Provide a concise yet impactful account of a negotiation where you overcame obstacles and achieved a win-win outcome. Highlight your skills in compromise, value-based selling, and building rapport, and discuss how this resulted in a successful deal closure.

Reiterate your proficiency with platforms like Salesforce.com and other CRM tools. Talk about how you leverage these technologies to track leads, forecast accurately, and analyze trends, ensuring you remain organized and productive.

Discuss your personal strategies for maintaining motivation, which might include setting daily or weekly goals, celebrating small wins, and continuously seeking feedback for improvement. Emphasize your energetic and entrepreneurial mindset that drives you to perform at your best.

Focus on your approach to online demos, including preparation and delivery techniques. Showcase your ability to engage an audience virtually, explain product features clearly, and respond to participant questions effectively, while ensuring they understand the value of the solution.

This is your chance to express your genuine enthusiasm for the role and the company. Share what specifically draws you to RingCentral, such as its leading position in the cloud communications market, innovative solutions, or its commitment to employee development and culture.

Mention your methods for staying informed about industry trends, such as following relevant publications, participating in webinars, or networking with peers. Highlight how this ongoing education helps you provide the best solutions to your customers.