Risk Analyst, Boston

Job Description

Risk Analyst Job Description, Northeast

• Interested in joining a company where you can immediately see the impact of your work? Are you looking to help a firm that has been on a growth trajectory take it to the next level? Do you thrive in a fast paced (really fast paced) and dynamic environment where culture is second to none? If you answered “YES!”, this may be the next step in your career.
• About Lockton Northeast:
• The Northeast Series (region) for Lockton includes offices in the metro areas spanning Washington DC, Philadelphia, New York City, Hartford, and Boston. The Northeast grew by 45% in our last fiscal year, and all of that growth was organically driven! - not through acquisition.
• Position Overview:
• The Risk Analyst is the primary service contact for an assigned book of Property and Casualty business and is responsible for developing a strong working relationship with clients, carriers and Lockton team members. It is designed for a recent college graduate or experienced professional with 1 - 2 years of relevant insurance experience. The Analyst will be part of our Career Foundations Program, which is designed to provide the technical and practical training needed to develop the Benefits Analyst as they look forward to a successful and long-term career in the Lockton Northeast Series. The Analyst is responsible for day-to-day Client service and renewal support to Client Managers, Sr. Client Managers, and/or Account Executives. A high performing and successful Analyst will provide great customer service and support to the broader client team.
• Core Duties:
• Supports the Account Executives, Senior Client Managers and Client Managers in:
• Responding to Client's inquiries, maintaining documentation of communications, existing issues, and issue resolutions
• The implementation of new lines of coverage by setting up account, collecting needed documentation, and reviewing plan details with Client and Carrier
• Providing Client service aligned with Lockton Northeast processes / protocols and our overall Client Engagement strategy
• Gathering and compiling exposure information from the Client, including compiling loss-run schedules and Client stratifications
• Requesting and securing quotes from insurers
• Audits, quotes, binders, and endorsements and makes requests for changes as needed
• Following up for insurance policies then updates and completes policy check to ensure completeness
• Updating specifications, application, and summary information to reflect changes during the year
• Informing Client of any and all changes that may affect insurance premiums or coverage
• Creating and sending compliance communications as needed
• Preparing / drafting Client Engagement documents (Renewal Strategy, Stewardship and Renewal Presentations)
• Works with Technical Services Assistant to issue and process Invoices, Certificates of Insurance and Auto ID Cards
• Resolves accounting issues
• Performs other responsibilities and duties as needed

Qualification

• Competencies:
• Time Management and Time Management and Organization: Uses a range of skills, tools, and techniques to manage time when accomplishing specific tasks, projects and goals; this includes planning, allocating, setting goals, delegation, analysis of time spent, monitoring, organizing, scheduling, and prioritizing.
• Analytical: Examines and interprets a wide variety of information and makes recommendations or decisions to help business achieve optimal results.
• Professionalism: Conducts oneself in a polite and respectful manner and demonstrates good judgment when dealing with internal and external clients.
• Client Focus: Practices Lockton's motto, “We Live Service,” while serving Clients' needs, nurturing effective Client relationships, and contributing to the overall success and satisfaction of Lockton.
• Reliability: Completes tasks and job functions on time, while meeting or exceeding expectations; carries a trusted reputation for dependability, honesty, consistency, and commitment.
• Communication: Expresses ideas clearly, listens effectively, shares information appropriately, demonstrates interpersonal skills, and resolves conflict as needed.
• Industry Knowledge: Stays current on issues impacting the industry by maintaining expertise in functional area.
• Ability to efficiently organize work and manage time in order to meet deadlines
• Exceptional verbal, written, and interpersonal skills
• Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information
• Willingness and ability to work outside of normal business hours and travel as needed
• Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
• Legally able to work in the United States
• Benefits:
• Lockton is committed to advancing diversity and inclusion. We have a dynamic entrepreneurial culture in which our people are empowered to make a difference to better serve client needs. We are committed to giving back to our communities and we are invested in your success.