Job details

Risk Analyst

Humboldt Merchant Services - Remote

Schedule is Tuesday - Saturday

The primary focus of the Risk Analyst is to monitor merchant accounts and identify risky merchant transaction behavior. The ideal candidate for this position is a highly analytical person that enjoys investigation and puzzle solving. Strong internet
research skills coupled with a risk investigation background would be highly desired. The ideal candidate will have a background in the merchant payments sector or closely related industry.

What you'll do:

Identify and investigate inconsistent transactions with Card Issuing Banks, consumers, merchants, and all relevant
parties.
Monitor merchant transaction and chargeback activity.
Daily communication with merchants being audited. Potential to speak to agents and merchant customers to
complete a merchant audit to identify liabilities.
Make decisions regarding merchant payments and reserve requirements.
Consult with appropriate law enforcement agencies when required.
Learn and maintain a basic understanding of card brand regulations.
Communicate to merchants for account restrictions and cancellations.
Utilize Internet tools to gather information useful in determining account risk.
Other related duties assigned by management.
Monitor collections efforts to ensure loss mitigation.
Take lead in in-depth risk investigations and reporting.

What we need from you:

High School graduate with at least one year of college or related schooling preferred.
Minimum two years experience in the merchant bankcard industry or merchant Risk related role.
Investigative skills
Independent, self-motivated and conscientious
Detail oriented and excellent organization skills
Computer literate in Microsoft Office Applications
Excellent verbal and written communication skills
Some chargeback experience highly preferred.

Who we are:

Since 1992, Humboldt Merchant Services has provided payment acceptance to merchants in specialty markets, with a focus on retail and ecommerce transactions. In addition to providing safe and secure credit card processing to a wide variety of merchants, Humboldt also supports multi-currency conversion, specialized chargeback reporting, compatibility across multiple gateways, and more.

North American Bancard Holdings, LLC (NAB)

and its subsidiaries are committed to making it as easy as possible for you to grow your business through innovations in credit card processing, ecommerce, mobile payments, back-end business solutions, and more. Our vision is a new paradigm of commerce that simplifies the modern business model — driving smarter operations, enhancing security, and fostering effortless personal interaction between merchants and their customers. Throughout our growth, we've stayed agile in order to stay at the forefront of the ever-changing payments landscape. While we are large enough to offer customized solutions to enterprise-level clients we're still nimble enough to take an award-winning, hands-on approach to personal service you just won't find anyplace else.

At North American Bancard, we celebrate diversity and create an inclusive environment for everyone. We are an equal opportunity employer.

North American Bancard Glassdoor Company Review

3.6

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CEO of North American Bancard

Marc Gardner

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By North American Bancard

Our vision is a new paradigm of commerce that simplifies the modern business model — driving smarter operations, enhancing security, and fostering effortless personal interaction between merchants and their customers. Our mission is to be the eas...

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FUNDING

Private

INDUSTRY

Financial Transaction Processing

TEAM SIZE

1001-5000

LOCATION

Hybrid, based in Troy, MI

DATE POSTED