Job details

Product Manager

Roadie, a UPS Company, is a logistics management and crowdsourced delivery platform. Founded in 2014, Roadie offers businesses fast, flexible and asset-light logistics solutions for last-mile delivery. Roadie enables local delivery to more than 95% of U.S. households by providing access to more than 200,000 independent drivers nationwide – allowing businesses to offer their customers delivery optionality for almost any industry, from airlines to artisans.

Our Product team is hyper-focused on creating products that solve real-world problems in the crowdsourced delivery space. We are looking for a Product Manager to develop and execute on a product roadmap with a focus on people and pay in the Roadie system. Primary areas will be around legal/regulatory projects, user management of our Drivers & Senders (authentication & representation), fraud prevention, and Driver & Sender payments. In this role, you’ll also partner with our other Product teams (i.e. Driver, Sender, Internal) to help ensure they have what they need around people & pay.

What You’ll Do

Work closely with the Product Lead of the Internal Experience to identify goals, direction, and execution
Communicate regularly with internal stakeholders (Driver/Send/Internal Experience, Legal, Trust & Safety, Accounting, etc.) to understand their goals and help them identify root problems
Serve as main point of contact with third party vendors on integrations into the Roadie system
Synthesize insights into a strong product direction and immerse yourself within the agile development team to execute your vision
Scope, plan, and deliver an actionable product backlog, prioritizing stories, and ship high-quality features weekly
Lead projects end-to-end as well as partnering cross-functionally to evaluate impact

What You Bring

5+ years of experience in the product development life cycle
Experience regularly shipping features and maintaining a mature product
Experience collaborating with development, QA, and UX teams in an agile environment
Experience with people or money management systems, preferred
Excellent analytical and problem solving skills, using data to drive decision-making
Basic knowledge of technical concepts like API endpoints and event-streaming approaches like Kafka
Thrive in environments where you are balancing different perspectives and competing priorities
Radical thinking paired with strong execution. Can envision a world different than the status quo with the ability to articulate a clear path to get there

Why Roadie?

Competitive compensation packages
100% covered health insurance premiums for yourself
401k with company match
Tuition and student loan repayment assistance (that’s right - Roadie will contribute directly to your existing student loans!)
Flexible work schedule with unlimited PTO
Monthly 3-day weekends
Monthly WFH stipend
The technology you need to get the job done