RV Technician/Mechanic (Full Time, Los Angeles)

As an RV Technician/Mechanic with roadsurfer, your key responsibilities will include maintaining the safety and functionality of our camper vans, performing minor repairs, and ensuring customer satisfaction. You'll track repair materials, share your expertise with other station employees, and actively participate in enhancing our work environment. Your mechanical knowledge will be crucial for troubleshooting various vehicle issues.

To qualify for the RV Technician/Mechanic role at roadsurfer, you should have completed training as an automotive mechanic or a similar program in the automotive industry. A deep understanding of various vehicle brands, flexibility, strong communication skills, and the ability to lift up to 25+ pounds are essential for this position.

At roadsurfer, new RV Technicians/Mechanics undergo a comprehensive training process that focuses on both hands-on and theoretical knowledge. You will learn about our specific RV models, standard operating procedures for repairs, and safety practices. Additionally, you'll have opportunities to mentor and train station employees, further enhancing your understanding of our operations.

As an RV Technician/Mechanic at roadsurfer, you will enjoy a competitive salary, healthcare reimbursement, an annual camper rental allowance, and access to our corporate benefits platform. Moreover, a collaborative and supportive work environment with opportunities for career advancement ensures that you are well taken care of while pursuing your passion for camper vans.

The work environment at roadsurfer is vibrant and team-oriented, with a clear emphasis on collaboration and fun. You will be part of a friendly atmosphere characterized by flat hierarchies, regular team events, and the flexibility to contribute your ideas to enhance our services. This positive culture is deeply rooted in our passion for creating happy roadsurfers!

When answering this question, focus on your specific experiences related to RVs, detailing any hands-on work you've done in mechanical repair. Highlight your familiarity with different vehicle brands and models, showcasing how you tackled various mechanical issues. Providing clear examples will demonstrate your expertise and passion for the job.

To effectively address this question, explain your organizational skills and prioritization strategies. Discuss how you assess the severity of repairs and how you communicate with team members to ensure that urgent issues are managed promptly while also planning for less urgent repairs. Showing your ability to work efficiently under pressure is key.

In your answer, mention any specific resources you use, such as industry publications, online forums, and workshops or courses. Emphasizing a commitment to ongoing education in RV technology will demonstrate your dedication to improving your skills and staying informed about best practices in the field.

Share a specific instance where you encountered a repair challenge, discussing the steps you took to identify and resolve the issue. Highlight your problem-solving skills, your method of researching solutions, and any collaborative efforts. This demonstrates resilience and resourcefulness, qualities valued at roadsurfer.

In answering this question, stress your understanding of safety protocols and best practices. Discuss how you inspect the work area, use proper tools, and follow manufacturer guidelines to ensure a safe environment for both yourself and your team. Highlighting your commitment to safety is crucial, especially in a practical role like this.

Express your passion for outdoor adventures, travel, and RV culture in your response. Discuss any personal experiences that ignited your interest in RVs, as well as how contributing to a company like roadsurfer aligns with your values and career goals. This will convey genuine enthusiasm for the role.

Detail your systematic approach to tracking repairs, including any software or tools you use for documentation. Explain how accurate record-keeping is essential for operational efficiency and customer satisfaction. Mentioning your organizational skills will further reinforce your qualifications for the role.

Identify a few key strengths that are directly relevant to the RV Technician/Mechanic role and provide examples of how you've applied these strengths in past positions. Whether it's technical expertise, problem-solving abilities, or communication skills, linking your strengths back to how they will contribute to roadsurfer is essential.

Illustrate your ability to maintain focus and efficiency during high-pressure situations. Discuss techniques you use to manage stress, such as prioritization, teamwork, and effective communication. Sharing an example of a particularly busy day will help showcase your capability in demanding environments.

In your response, convey your admiration for roadsurfer’s commitment to quality and customer happiness. Express enthusiasm for their company culture, team spirit, and the unique benefits they offer. Highlight how your personal values align with the company’s mission and the impact you hope to make in your role.