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Legal Workflow Coordinator - job 1 of 2

Company Description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

 

 

Job Description

Schedule: Monday-Friday 5:00AM - 1:00PM AZ time

 

  • Serve as the primary point of contact for incoming requests to the department for various word processing-related projects such as formatting, proofreading, editing, the styling of documents, printing, and conversion or saving documents to images (PDF)
  • Coordinate, assign, distribute, prioritize, track and expedite workload to the department
  • Interface with requesters to gather detailed information in order to better understand the nature and requirements of assignments
  • Analyze requests to determine how tasks should be performed and engage the appropriate resource for completion
  • Direct requests to proper resources and coordinate with local and off-site office services
  • Assist with proofreading tasks and quality control analysis during heavy volume periods
  • Deliver projects within a reasonable, negotiated timeframe
  • Perform other related duties and assist with special projects as assigned
  • Maintain thorough knowledge of all firm-supported software packages

 

 

Qualifications

 

  • Ability to work in a fast-paced environment and meet pressing deadlines
  • Ability to produce quality work product
  • Minimum typing speed of 60 wpm with 95% accuracy
  • Excellent verbal and written communication skills
  • Flexibility to work overtime as required
  • High school diploma or equivalent required; Bachelor's degree or 2+ years of legal experience preferred
  • Advanced knowledge of Microsoft Office Suite, including Excel, PowerPoint, Word, and Outlook
  • Experience and exposure to any of the below legal software and applications will be an added advantage: Visio, Phillips Speech Exec, Bighand Digital Dictation, Best Authority, DocXtools, Omnipage, Forte, MacPac, Numbering Assistant, Forms Assistant, Nuance, Workshare Compare, iManage Desksite or Filesite, Adobe Acrobat, Dreamweaver, E-Transcript Bundle Viewer, and Citrix Workspace
  • Prior document processing experience in a team environment
  • Knowledge of legal terminology preferred but not required
  • Transcription experience a plus

Additional Information

The rate of pay for this role at the noted location is $22.42 per hour. In addition to base pay, depending on the role, the total compensation package may also include [a sign-on bonus of $2,000], overtime, shift differential, call-in, and stand-by pay. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability

RRD is an Equal Opportunity Employer, including disability/veterans

Average salary estimate

$46636 / YEARLY (est.)
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$46636K
$46636K

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What You Should Know About Legal Workflow Coordinator, RR Donnelley

Are you ready to take on a rewarding role as a Legal Workflow Coordinator at RRD in sunny Phoenix, AZ? In this dynamic position, you’ll be the backbone of our legal support team, ensuring that every document-related request is met with precision and speed. Your day-to-day will be packed with exciting challenges, from formatting and proofreading documents to managing incoming workloads that require your keen eye for detail. You’ll collaborate directly with requesters to understand their needs and make sure tasks are assigned to the right resources efficiently. With a minimum typing speed of 60 wpm and a solid command of the Microsoft Office Suite, you’ll contribute significantly to our goal of improving customer engagement and satisfaction. This role is perfect for someone with a flair for communication who thrives in a fast-paced environment, balancing multiple projects while maintaining accuracy. Plus, with a potential sign-on bonus and great benefits including medical and dental coverage, this opportunity not only allows you personal growth but also offers valuable rewards for your hard work. Join us at RRD, where your contributions can turn customer touchpoints into meaningful moments that truly matter.

Frequently Asked Questions (FAQs) for Legal Workflow Coordinator Role at RR Donnelley
What qualifications do I need to apply for the Legal Workflow Coordinator position at RRD?

To apply for the Legal Workflow Coordinator position at RRD, you should have a high school diploma or equivalent, with a preference for candidates who possess a Bachelor's degree or have at least 2 years of legal experience. You should also have a typing speed of 60 wpm with high accuracy and be proficient in the Microsoft Office Suite. Prior document processing experience and flexibility to work overtime are advantageous.

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What does the work schedule look like for a Legal Workflow Coordinator at RRD in Phoenix, AZ?

As a Legal Workflow Coordinator at RRD in Phoenix, AZ, you'll work from Monday to Friday during the hours of 5:00 AM to 1:00 PM AZ time. This schedule allows you to focus on document-related projects early in the day, enabling a productive work environment.

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What key responsibilities will I have as a Legal Workflow Coordinator at RRD?

In your role as a Legal Workflow Coordinator at RRD, you will be responsible for serving as the primary contact for incoming requests, coordinating and prioritizing tasks, interfacing with requesters, analyzing project needs, and maintaining quality control over document processing. Your role will be essential in ensuring timely project delivery and maintaining thorough knowledge of supported software packages.

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How does RRD support its Legal Workflow Coordinators in their career development?

RRD supports the career development of its Legal Workflow Coordinators through a robust suite of benefits which includes ongoing training opportunities in various legal software applications. This commitment to employee growth allows you to enhance your skills and advance within the company.

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What is the starting pay for a Legal Workflow Coordinator at RRD in Phoenix, AZ?

The starting pay for the Legal Workflow Coordinator position at RRD in Phoenix, AZ is $22.42 per hour. Additionally, compensation may include benefits such as overtime pay, a sign-on bonus of $2,000, and other incentives designed to reward your contributions.

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What types of software should I be familiar with for the Legal Workflow Coordinator role at RRD?

As a prospective Legal Workflow Coordinator at RRD, familiarity with the Microsoft Office Suite is essential. Exposure to legal software such as Adobe Acrobat, iManage, or various document processing tools will greatly enhance your capability in the role and is highly valued.

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What workplace culture can I expect at RRD as a Legal Workflow Coordinator?

At RRD, the workplace culture is vibrant and inclusive, fostering a collaborative environment where employees are encouraged to share ideas and grow together as a team. As a Legal Workflow Coordinator, you'll find that teamwork, support, and innovation are core to our success.

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Common Interview Questions for Legal Workflow Coordinator
Can you describe your experience with document processing?

When answering this question, focus on specific examples from your past roles that highlight your skills in formatting, proofreading, and editing documents. Discuss any software tools you’ve used, such as Microsoft Office applications, and emphasize your attention to detail and ability to meet deadlines.

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How do you prioritize and manage multiple tasks effectively?

Explain your organizational strategies, such as using to-do lists or project management software. Provide examples of past experiences where you successfully managed competing deadlines, detailing how you assessed task urgency and importance to ensure timely completion.

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What steps do you take to ensure accuracy in your work?

Detail a multi-step process you follow to maintain accuracy in document processing—such as proofreading, using checklists, or software tools that help minimize errors. Share an instance where your attention to detail prevented a potential issue.

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How would you handle a request for a project with an impossible deadline?

Discuss your approach to assessing the request, communicating with the requester, and potentially renegotiating deadlines or seeking additional resources to ensure project completion. Emphasize the importance of transparency and collaboration in your response.

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Can you share an experience where you improved a process in your previous job?

Think about a specific process you streamlined to enhance efficiency. Outline the steps you took, the challenges you faced, and the positive outcome that resulted. Make sure to mention any tools or methodologies used to achieve these improvements.

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Describe a time you had to communicate effectively with a team member under pressure.

Explain a scenario where you maintained clear and open communication during a high-stress situation, detailing how it impacted the project's success. This showcases your interpersonal skills and your ability to work in a fast-paced environment.

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What legal terminology are you familiar with, and how did you learn it?

Share specific legal terms you know, and discuss how you've acquired this knowledge, whether through formal education, work experience, or self-study. This demonstrates your background and willingness to understand the legal framework pertinent to the role.

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What strategies would you use for quality control during document processing?

Outline your methods for ensuring the quality of work delivered. Discuss techniques such as using software tools for proofreading or implementing peer reviews to validate documents before final submission.

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How do you adapt to new software and technology?

Provide examples of new systems or software you’ve successfully learned in the past. Highlight your approach to overcoming initial challenges and your positive attitude towards continuous learning, which is crucial in an ever-evolving technological landscape.

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What motivates you in a role like Legal Workflow Coordinator?

Reflect on your passion for organization and efficiency, and how the role of a Legal Workflow Coordinator aligns with your skills and interests. Communicate your desire to contribute to a team and help facilitate quality service delivery, which adds value to the organization.

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RRD (R.R. Donnelley) provides businesses with advertising and marketing products and services. Some of their offerings include digital print materials, data management, business support, and more. This company is headquartered in Chicago, Illinois...

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Full-time, on-site
DATE POSTED
November 24, 2024

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