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Sales Development Executive - job 1 of 3

Company Description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description

Promotes and sells the organization's products and services within our product range, or list of new and existing customer accounts to achieve significant sales targets. Develop revenue generation through the creation of sales leads, initiation of prospect calls, and establishment of ongoing rapport with existing and potential customers. Accountable for increasing sales/client ratio and expanding customer base. Owns a record of sales achievement.

 

Responsibilities:

  • Pursue sales leads; visit existing and new customers who may be of strategic importance to the organization.
  • Assess customer needs and suggest appropriate products and services.
  • Respond to more complex customer inquiries; negotiate prices and delivery times within limits of authority, and conclude sales orders to meet revenue targets.
  • Identify, research, and contact prospective customers and build positive relationships to generate future sales and repeat business.
  • Refer sales leads, customer feedback, and information on competitor activity to appropriate contacts within the organization so they can respond to changing market conditions and customer demands.
  • Develop long-term sales plans for key customers, monitor, and adapt sales activities to meet objectives.
  • Establish annual, quarterly, monthly, or weekly sales plans and prioritize and schedule your own activities so these targets are met.
  • Coach and mentor less experienced sales representatives to achieve their sales targets.
  • Recommend to clients additional solutions and services the company provides, highlighting the advantages of the product or service, utilizing internal tools and resources as needed.
  • Partners with internal resources to execute targeted deliverables within a timely manner.
  • Provide extraordinary internal and external customer service throughout the sales process.
  • Forecast accurately and maintain the system of record in Salesforce.com.
  • Performs other related duties and participates in special projects as assigned.

Qualifications

  • Bachelor's degree in a discipline related to function of work 3 years of relevant work experience in sales.
  • Ability to present to C-Level and Senior Management Executives, excellent written & verbal communication skills required.
  • Must be able consistently to identify critical elements, variables, and alternatives to develop solutions.
  • Must be able to organize/prioritize existing resources and incorporate new information, as needed, to implement the most effective solutions.
  • Able to communicate with people from all levels of the organization or with those who may be associated with the organization in order to negotiate outcomes, convey information or system requirements, and/or offer up solutions to problems.
  • Actively participate in relevant job skills training and development activities.
  • Desire to be a continuous learner of RRD's products & services.
  • Clear knowledge of the selling cycle with the ability to make cold calls on a daily basis.
  • Familiar with standard software such as Word, PowerPoint, and Excel.

Additional Information

This is a 100% commissioned role with unlimited earnings potential.  The minimum draw, whether non-recoverable or recoverable, is expected to be $50000+ per year. The actual rate of pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and geographic location. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts.

#LI-RRD #LI-Hybrid

RRD is an Equal Opportunity Employer, including disability/veterans

Average salary estimate

$75000 / YEARLY (est.)
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$50000K
$100000K

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What You Should Know About Sales Development Executive, RR Donnelley

Are you ready to take your sales career to the next level? Look no further! RRD is on the hunt for a dynamic Sales Development Executive to join our vibrant team in Orlando, FL. As a leading global provider of marketing, packaging, print, and supply chain solutions, we pride ourselves on elevating customer engagement at every touchpoint. In this role, you will be the driving force behind promoting and selling our diverse range of products and services while building meaningful relationships with both new and existing clients. Your ability to assess customer needs will be key as you suggest tailored solutions, negotiate prices, and ultimately close sales that meet our revenue targets. You’ll also play a crucial role in generating leads, creating long-term sales plans, and mentoring fellow sales representatives. With your background in sales and a knack for effective communication, you’ll thrive in connecting with C-Level executives and other stakeholders. This is not just another sales position; it’s a chance to excel in a commission-based role with unlimited earning potential. Plus, you’ll enjoy a comprehensive benefits package that includes medical, dental, vision coverage, and so much more! Join RRD and be a part of an organization that believes in the power of growth and impact. Are you ready to make a difference and shine in the world of sales? We can’t wait to meet you!

Frequently Asked Questions (FAQs) for Sales Development Executive Role at RR Donnelley
What responsibilities does a Sales Development Executive at RRD have?

As a Sales Development Executive at RRD, your primary responsibilities include promoting and selling the organization’s products and services, generating sales leads, meeting revenue targets, and building lasting relationships with clients. You’ll also assess customer needs, respond to inquiries, negotiate deals, and provide exceptional customer service throughout the sales process.

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What qualifications do I need to become a Sales Development Executive at RRD?

To become a Sales Development Executive at RRD, you should possess a Bachelor's degree related to the sales function along with at least 3 years of relevant work experience in sales. Excellent communication skills, the ability to present to upper management, and a solid understanding of the selling cycle are essential for this role.

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What is the earning potential for a Sales Development Executive at RRD?

As a Sales Development Executive at RRD, you will enjoy a 100% commissioned role with truly unlimited earnings potential. The minimum draw is expected to be $50,000+ per year, but your actual earnings will depend on your skills, experience, performance, and other factors.

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How does RRD support the development of its Sales Development Executives?

RRD actively promotes a culture of continuous learning and professional development for its Sales Development Executives. You’ll have opportunities to participate in training and development activities to enhance your sales skills and deepen your knowledge of RRD's products and services.

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What benefits does RRD offer to Sales Development Executives?

RRD offers a comprehensive benefits package to its Sales Development Executives, including medical, dental, vision coverage, paid time off, 401(k) plans with matching contributions, life insurance, tuition assistance, and more, ensuring your well-being and work-life balance.

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Common Interview Questions for Sales Development Executive
Can you describe your approach to generating sales leads?

When asked about generating sales leads, emphasize your proactive strategies. Discuss how you identify potential clients through research, networking, and utilizing social media. Highlight any specific tools or methods you use to track leads, nurture relationships, and ultimately convert prospects into satisfied customers.

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How do you handle objections from potential customers?

Handling objections requires patience and understanding. Explain that you listen carefully to their concerns, validate their feelings, and provide thoughtful responses that address their fears. Share a specific example of a time you successfully turned an objection into an opportunity.

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Tell us about a time you closed a challenging sale.

Share a specific story that showcases your problem-solving skills and perseverance. Explain the challenges you faced, the strategies you employed to overcome them, and how you ultimately closed the deal. This demonstrates your capabilities as a Sales Development Executive.

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What strategies do you use to build rapport with clients?

Building rapport is essential in sales. Discuss your techniques for establishing relationships, such as finding common interests, being genuine, and demonstrating active listening. Mention how these strategies have helped you retain clients and win their trust over time.

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How do you prioritize and manage your sales activities?

Describe your method for setting priorities and time management. You might discuss tools you use for tracking tasks, setting annual or quarterly goals, and how you adjust your schedule based on urgent client needs or changing market demands.

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What role does teamwork play in your sales process?

Emphasize the importance of teamwork in achieving sales goals. Discuss how you collaborate with colleagues, share insights, and leverage each member's strengths. Provide examples of successful team projects where you contributed effectively to close sales.

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How do you stay informed about industry trends and market changes?

Staying updated on industry trends is vital for a successful Sales Development Executive. Share how you read industry publications, attend webinars, and network with other professionals to gain insights. Discuss how you apply this knowledge in your sales approach.

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Describe your experience with Salesforce or other CRM tools.

Discuss your familiarity with Salesforce, focusing on how you utilize it for tracking leads, managing customer information, and forecasting sales. Mention any specific features you find particularly useful and any training you've completed to enhance your skills.

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How do you maintain a positive attitude in a commission-based role?

Staying positive in sales is crucial. Talk about your mindset techniques, such as setting personal milestones, celebrating small wins, and focusing on what you can control. Share how this attitude helps you persevere during challenging times.

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What do you believe sets RRD apart from its competitors?

Highlight your understanding of RRD's unique offerings, such as its commitment to sustainability, comprehensive solutions, and a robust client portfolio. Discuss how you would leverage these strengths in your conversations with potential clients to highlight RRD’s advantages.

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RRD (R.R. Donnelley) provides businesses with advertising and marketing products and services. Some of their offerings include digital print materials, data management, business support, and more. This company is headquartered in Chicago, Illinois...

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Full-time, hybrid
DATE POSTED
January 7, 2025

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