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Supv - Manufacturing

Company Description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description

Supervises and directs the activities of employees in the fulfillment department to ensure accurate and seamless operations within the organization and across shifts, departments, and vendors. Uses sound management principles and techniques to manage and develop talent, skills, and processes.

Responsibilities:

  • Supervises employees in the kitting/fulfillment and pick-pack departments.
  • Directs the activities of employees to ensure accurate communications and seamless operations within the company across shifts and departments and with vendors.
  • Achieves a high level of employee efficiency and morale through leadership and the use of sound management and human relations principles.
  • Maintains thorough knowledge of all manufacturing processes, ISO and SOPs, continuous improvement, equipment, safety, and other regulatory requirements.
  • Works closely with customer service, scheduling, manufacturing departments, and other locations and vendors to ensure timely production and delivery of customer products.
  • Effectively plans and schedules workflow through the department and modifies schedules as needed in accordance with business needs.
  • Organizes work for efficient operations. Ensures that departmental goals, including safety, quality, continuous improvement, and KPIs are established and met.
  • Administers policies and procedures and recommends changes as necessary. Follows positive employee relations practices. Selects and recommends candidates for hire, promotion, recognition, disciplinary action, and/or termination keeping appropriate documentation.
  • Tracks and controls department expenditures and labor costs to ensure compliance with plant and department budgets. Provides reporting and analysis to management.
  • Troubleshoots processes when necessary. Works with team members to resolve, and request other resources as necessary.
  • Promotes a positive work environment, sound training programs, and adherence to ISO work instructions and procedures.
  • Works closely with other departments to ensure the accuracy of work performed and the timely shipment of products to customers.

Qualifications

  • Broad technical knowledge in the commercial print and/or fulfillment field.
  • Demonstrated ability to successfully manage people and direct work activities.
  • Strong written and verbal communication skills and the ability to communicate effectively at all levels within the organization.
  • Knowledge of Windows applications; Microsoft Office products; and database systems. Experience with WCSS, WBS, Monarch Foundation, DPrint, and FM Pro ship schedules is a plus.
  • Demonstrated comfort and ability to learn and leverage new systems.
  • Bias for process focus and the demonstrated ability to drive process improvement. Must have demonstrated flexibility to multi-task and shift focus and re-prioritize as the situation dictates.
  • Demonstrated ability to proactively approach problems and drive for results.
  • Bachelor's degree in Business, Manufacturing or related field preferred.
  • 3 or more years experience in comprehensive multi-shift department management in a manufacturing environment. Printing or fulfillment environment preferred.

Additional Information

The national pay range for this role is $62,800.00 - $111,400.00 annually.  The pay range may be slightly lower or higher based on the geographic location of the hired employee.   The actual pay offered may vary base upon, but not limited to:  education, skills, experience, proficiency, performance, shift and location.  In addition to the base salary, depending on the role, the total compensation package may also include participation in a bonus, commission or incentive program.  RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts.

RRD is an Equal Opportunity Employer, including disability/veterans

RRD is an Equal Opportunity Employer, including disability/veterans

Average salary estimate

$87100 / YEARLY (est.)
min
max
$62800K
$111400K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Supv - Manufacturing, RR Donnelley

Join RRD as a Supv - Manufacturing in the vibrant Miami Lakes, FL! In this dynamic role, you'll have the opportunity to lead and inspire the fulfillment department, ensuring that our operations run smoothly and efficiently. You'll be overseeing a talented team as they engage in kitting, fulfillment, and pick-pack activities, using your expertise to foster a positive and productive work environment. Your management skills will shine as you motivate and develop your team, implementing sound human relations principles to lift morale and optimize productivity. Coordination is key in this position, so you'll be collaborating closely with customer service, scheduling, and manufacturing departments to ensure timely production and delivery of our customer's products. Your knowledge of ISO standards and continuous improvement processes will support your efforts to maintain high operational standards. As a natural communicator, you'll facilitate seamless internal and external communications, aligning activities across all shifts and departments. By managing resources efficiently and adhering to budget constraints, you’ll enable us to maintain our competitive edge in the industry. If you're ready to step into a key leadership position and make a significant impact at RRD, we want to hear from you!

Frequently Asked Questions (FAQs) for Supv - Manufacturing Role at RR Donnelley
What responsibilities does a Supv - Manufacturing at RRD have?

The Supv - Manufacturing at RRD supervises the fulfillment department, ensuring accurate operations across shifts, departments, and with vendors while directing the activities of employees. This position requires strong management principles to achieve high employee morale and efficiency, maintain knowledge of manufacturing processes, and work closely with various departments to ensure timely production and delivery.

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What qualifications are needed for the Supv - Manufacturing role at RRD?

To qualify for the Supv - Manufacturing position at RRD, candidates should have a bachelor's degree in Business, Manufacturing, or a related field along with at least 3 years of experience in multi-shift department management, preferably in a manufacturing or fulfillment environment. Strong communication skills and a bias for process focus are essential.

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How does RRD support employee development for the Supv - Manufacturing role?

RRD promotes a positive work environment for its Supv - Manufacturing team by implementing sound training programs, encouraging adherence to ISO work instructions, and providing opportunities for employees to learn new systems and processes. Additionally, the company's comprehensive benefits package includes tuition assistance which supports career growth.

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What is the work environment like for a Supv - Manufacturing at RRD?

The work environment for a Supv - Manufacturing at RRD is collaborative and fast-paced, where direct interaction with teams across multiple departments is crucial. The role requires adaptability to shift focus and priorities as needed and fostering an atmosphere based on rapport and teamwork helps create seamless operations.

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Are there advancement opportunities for the Supv - Manufacturing position at RRD?

Yes, the Supv - Manufacturing role at RRD comes with numerous opportunities for advancement. By successfully managing and developing teams, demonstrating leadership abilities, and contributing to continuous improvement efforts, candidates can position themselves for higher roles within the company.

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Common Interview Questions for Supv - Manufacturing
Can you describe your management style as a Supv - Manufacturing?

When discussing your management style, emphasize your commitment to teamwork and employee development. Share examples of how you've motivated teams in the past and the principles you follow to ensure operations run smoothly. Highlight your ability to communicate effectively and create a positive work environment.

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How do you handle conflicts between team members in your department?

Using a conflict resolution approach is key. Explain your strategy for addressing conflicts by promoting open communication, actively listening to both parties involved, and guiding them towards a constructive resolution. This showcases your interpersonal skills as a Supv - Manufacturing.

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What strategies do you employ to manage workflow and productivity?

Discuss specific strategies such as setting clear departmental goals, monitoring KPIs, and adapting plans as necessary based on real-time observations. Highlight any tools or methods you've implemented to foster efficiency and productivity while ensuring quality standards are met.

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In your view, what is essential for successful cross-departmental collaboration?

Emphasize the importance of communication and relationship-building. Share instances where you've effectively coordinated with other departments and how consistent updates and shared goals can enhance collaboration for timely production and delivery.

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What experience do you have with continuous improvement processes?

Share your familiarity with methodologies focused on process improvement, such as Lean Manufacturing, Six Sigma, or 5S. Discuss how you've used these strategies to identify inefficiencies and implement corrective actions in your previous roles as a Supv - Manufacturing.

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How do you prioritize tasks in a fast-paced manufacturing environment?

Illustrate your organizational skills and ability to assess the urgency and importance of tasks. Describe your methodology for prioritizing tasks, delegating responsibilities, and being flexible to respond to changes in operations without compromising quality.

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What safety protocols do you follow in a manufacturing setting?

Discuss the importance of safety and compliance with ISO standards. Explain the training initiatives you've championed to promote a safety-first culture, along with how you ensure adherence to safety protocols among team members.

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How do you ensure quality in production processes?

Detail your commitment to quality management systems and how you track quality metrics. Share examples of how you've implemented checks and balances within manufacturing processes to ensure product quality meets customer expectations.

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Can you provide an example of a process improvement initiative you led?

Share a specific initiative where you identified a bottleneck or inefficiency, the steps you took to address it, the teamwork involved, and the results achieved. This demonstrates your proactive approach as a Supv - Manufacturing.

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What role does data play in your decision-making process?

Discuss how you leverage data to make informed decisions. Share examples where data has helped you track performance metrics, assess departmental budgets, or identify areas for improvement, demonstrating your analytical skills in the manufacturing context.

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RRD (R.R. Donnelley) provides businesses with advertising and marketing products and services. Some of their offerings include digital print materials, data management, business support, and more. This company is headquartered in Chicago, Illinois...

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Full-time, on-site
DATE POSTED
December 14, 2024

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