Member Services Agent (Call Center/ Contact Center)
Skills
- Customer service skills
- Critical thinking
- Attention to detail
- Time management
- Adaptability
Responsibilities
- Provide outstanding customer support via phone and/or email.
- Actively listen to customers to understand their needs and concerns.
- Use critical thinking and problem-solving skills to resolve issues efficiently.
- Maintain a high level of accuracy when handling customer inquiries and data entry.
- Demonstrate professionalism, patience, and empathy in all interactions.
Education
- High school diploma or equivalent
Benefits
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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