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Search Quality Rater - English (North Carolina)

Overview:

Are you a web-savvy, search expert with a talent for finding things online by using just a few words? Do you want to influence the future of global AI search? If so, we want you on board!

Working on behalf of RWS, you will test and evaluate how our clients’ search engine responds to everyday searches from everyday people.

Using your search expertise, you will work through a variety of assignments playing a crucial part in enhancing AI data which will be used to improve the online search engine experience of our clients’ users.

 

You:

- Inquisitive by nature with a real interest in AI.

- Have excellent skills in online research.

- Enjoy working in a fast-paced environment.

- Continually maintain quality and accuracy SLAs.

- Have the self-discipline to stick to a schedule and get the work done despite the potential distractions of a home office.

- Be a critical thinker with ability to analyze information and assess its relevance or significance.


Requirements:

- Currently reside in the United States (North Carolina)

- Strong understanding of popular culture in your locale (United States).

- Commit to a minimum of 5 hours per week, maximum of 25 hours per week.

- Must sign and adhere to project NDA

- Have a smartphone and personal computer with reliable internet connection

- Reliable antivirus software to protect your computer as you surf the web

- Must pass training modules and a required test created by our client before commencing work

- Only one Search Quality Rater per household 

- Must be 18+ years old


We recommend you provide the Equal Employment Opportunity Information requested at the end of your application as it is required by US law.


#INDHIGH


RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics. 

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What You Should Know About Search Quality Rater - English (North Carolina), RWS

Are you ready to dive into the exciting world of AI and search engine technology? RWS is looking for a passionate and detail-oriented Search Quality Rater - English based in North Carolina! In this role, you will harness your web-savvy skills to test and evaluate how our clients' search engines respond to everyday queries. Your mission, should you choose to accept it, is to enhance the online search experience for users around the globe by utilizing your critical thinking and online research skills. With only a few hours committed per week required, this position is great for anyone looking to work flexibly from home while making a significant impact in the field of AI. As a Search Quality Rater, you'll tackle various assignments with a curious mindset, keeping quality and accuracy levels at the forefront of your workflow. We’re looking for someone who can maintain focus and discipline even amidst home office distractions. If you have a strong understanding of popular culture, and are committed to a minimum of 5 hours up to 25 hours of work per week, RWS would love to hear from you. You will also need to pass some training modules and a test, ensuring that only the best candidates contribute to refining search technology. So, if you're 18+ and eager to influence future search experiences - come join us at RWS and be part of our commitment to creating a diverse and inclusive workspace.

Frequently Asked Questions (FAQs) for Search Quality Rater - English (North Carolina) Role at RWS
What does a Search Quality Rater at RWS do?

As a Search Quality Rater at RWS, you'll evaluate and improve search engine results based on user queries, ensuring that the output aligns closely with user intent. Your work will be vital in refining AI data and enhancing the search experience for users.

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What qualifications do I need to apply for the Search Quality Rater position at RWS?

To apply for the Search Quality Rater position at RWS, you should reside in North Carolina, be at least 18 years old, have access to a smartphone and a personal computer with internet, and possess strong online research skills.

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How flexible is the work schedule for a Search Quality Rater at RWS?

The Search Quality Rater position at RWS offers flexibility, requiring a commitment of 5 to 25 hours per week. This makes it a perfect fit for those seeking part-time work that accommodates a variety of lifestyles.

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What kind of training will I receive as a new Search Quality Rater at RWS?

New Search Quality Raters at RWS will undergo comprehensive training, which includes several training modules and a required test to ensure you have the skills needed to perform effectively in the role.

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Are there any work-from-home requirements for a Search Quality Rater at RWS?

Yes, as a Search Quality Rater at RWS, you’ll need a reliable home office setup, which includes a personal computer, smartphone, and a stable internet connection, along with reliable antivirus software for your computer.

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What is the application process like for the Search Quality Rater position at RWS?

The application process for the Search Quality Rater position at RWS involves submitting your application, completing training modules, passing a required test, and ensuring that you meet all specified qualifications.

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Is there an age requirement for the Search Quality Rater role at RWS?

Yes, applicants for the Search Quality Rater position must be at least 18 years old in order to comply with project and legal requirements at RWS.

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Common Interview Questions for Search Quality Rater - English (North Carolina)
How do you ensure accuracy in your evaluations as a Search Quality Rater?

To ensure accuracy in evaluations, focus on understanding the user intent behind search queries, review search results meticulously, and use established guidelines to determine relevance and significance for optimal feedback.

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Can you explain a time when you had to analyze information critically?

When discussing a time you analyzed information critically, select an example where you assessed multiple sources of data or different viewpoints to make an informed decision, showcasing your analytical skills and attention to detail.

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What do you think is the most important quality for a Search Quality Rater?

Highlight critical thinking and online research skills; these are essential for accurately evaluating search results in a way that reflects user experiences and expectations.

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How do you handle distractions while working from home?

Discuss strategies you use to minimize distractions, such as creating a dedicated workspace, setting specific work hours, and employing time management techniques to maintain focus.

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What steps do you take to stay current with popular culture?

Explain how you engage with various media, conduct research, and utilize resources that keep you informed about trends and cultural shifts, which are relevant to the Search Quality Rater position.

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Describe your approach to meeting Quality and Accuracy SLAs.

Emphasize your commitment to following guidelines, reviewing your work against SLAs, and making necessary adjustments to ensure compliance and high-quality output consistently.

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What did you find most challenging about online research?

Reflect on specific challenges such as distinguishing credible sources from less reputable ones, or managing information overload, and detail how you overcame those challenges.

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How would you rate your own search engine skills?

Rate yourself honestly but confidently, supporting your claims with examples of efficient searches you’ve conducted, and discuss any tools or techniques you use to optimize your search capabilities.

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Can you provide an example of a search result that you found particularly relevant?

Share a specific example that demonstrates your understanding of user intent and how it relates to relevant output, explaining why you deemed it successful in terms of search quality.

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What motivates you to work as a Search Quality Rater at RWS?

Discuss your passion for AI and technology, the satisfaction derived from improving user experiences, and your excitement about being part of a team at RWS committed to quality and diversity.

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Founded in 1958, RWS Group provides intellectual property translation, filing and search services, and technical and commercial translation and localization. The company is based in the UK and operates across the globe.

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Part-time, remote
DATE POSTED
November 27, 2024

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