Job details
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Senior Customer Success Manager - job 1 of 2
Contentful is looking for a Senior Customer Success Manager to drive customer satisfaction and business growth in the Asia-Pacific region. This role involves collaborating with customers to maximize the value they receive from Contentful's platform.
Skills
- Customer Success experience
- SaaS business growth knowledge
- Strong communication and presentation skills
- Ability to understand APIs and content management systems
- Cross-functional collaboration
Responsibilities
- Onboard new customers and ensure value expectations are met
- Understand and advise customers’ priorities with Contentful
- Monitor and engage customers to drive value from the platform
- Build and maintain relationships with a diverse customer base
- Drive product adoption and customer satisfaction
Education
- Bachelor’s degree preferred
Benefits
- Healthcare packages
- Stock options
- Education budget
- Wellbeing stipend
- Communication stipend
To read the complete job description, please click on the ‘Apply’ button
Contentful Glassdoor Company Review
Steve Sloan
3.8
Contentful DE&I Review
4.4
CEO of Contentful
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Average salary estimate
$135000
/ YEARLY (est.)
min
max
$120000K
$150000K
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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Contentful
We believe that content is more than just words on a webpage; it molds digital interactions and fuels business success. Contentful helps organizations unlock the business value of their content and compose it into new digital experiences with a pl...
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DEPARTMENTS
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TEAM SIZE
LOCATION
SALARY RANGE
$120,000/yr - $150,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
November 23, 2024
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