All the long-standing internet platforms you'd think would have their content policies figured out by now, don't. They're looking for guidance, standardization, and someone to interpret the practical implications of every decision. They're turning to us, and we need help defining policies that are then automatically applied by our AI models.
The ideal candidate is a great critical reader, decisive, and even-keeled enough to engage with sensitive policy areas (CSAM, gore, hate speech).
Responsibilities
Research and design new content policies. In a day, you might jump between researching militant groups in Ethiopia, magnet choking hazard regulation, and fraudulent nonprofits.
Annotate large amounts of data (websites, products, merchants, and more) for model training, quality assurance, and policy research
Identify patterns, edge-cases and gaps in policy coverage
Build relationships with risk and policy teams (our customers!), helping them improve their existing policies and decide on edge cases
Collaborate with engineering teams to improve AI model understanding of complex policy requirements
Stay current on emerging trust and safety challenges and regulatory developments
About you
You are sharp and thoughtful
You want to spend a good chunk of your workday reading, writing, and thinking
People have asked you to read over their writing
You’re excited to learn about content moderation, policy-writing, and payments, or already have strong experience.
You have some experience with data analysis or software engineering
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Join us as a Risk and Policy Strategist in sunny San Francisco! In this role with a dynamic team, you'll tackle the ever-evolving landscape of content policies for major online platforms that are still seeking guidance and standardization. Picture this: one day, you're diving deep into the complex world of militant groups in Ethiopia, and the next, you're assessing regulations surrounding choking hazards in consumer products. Your keen analytical skills will shine as you research, design, and annotate crucial policies that ensure compliance and safety. This position is perfect for someone who thrives in a fast-paced environment where you'll be engaging with sensitive issues like hate speech and harmful content. You’ll collaborate with talented risk and policy professionals, forming solid relationships that help them refine their policies and tackle any edge cases that may arise. Additionally, as you work alongside our engineering teams, you’ll play a critical role in enhancing our AI's comprehension of intricate policy requirements, all while staying updated on emerging trends in trust and safety regulation. If you have a strong desire to learn about content moderation, a background in data analysis, or even software engineering, this is the perfect opportunity for you! People often turn to you for your clear writing, sharp thinking, and decisive nature, making you a natural fit for our team. Ready to shape the future of online policy? Let's get started!
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