Sales Assistant

Are you an enthusiastic, self-starter with a customer-first mentality? Do you thrive in a fast-paced environment where every day brings a new challenge? Are you looking to join a local company on the rise? If you answered yes to these questions, AlphaGraphics South Charlotte is looking for you!

AlphaGraphics South Charlotte is an award-winning full-service print, design and marketing solutions specialist. Recognized as one of the Top 100 small commercial printers for the past three years, we have big goals and big ideas on how we can help our customers Get Noticed and Get Business. We pride ourselves on providing our clients with outstanding quality, value and customer service.

We are currently looking for a full-time Sales Assistant to join our team. The Sales Assistant will work directly with the sales staff. They will establish strong customer relationships and be a point-of-contact for the client throughout the production process. The ideal candidate for this position is service & detail oriented, with a customer-first mentality, great work ethic and enthusiastic personality.

Qualifications:

• Ability to multi-task and work under pressure
• Handle communications with clients in a professional manner
• Strong analytical, organizational and time management skills
• Excellent written and verbal communication skills
• Experience with Microsoft Office Suite
• Proven record of customer service and/or sales skills
• Must successfully pass background check and drug screening

Responsibilities:

• Answer client inquiries via phone & email
• Maintain communications between sales staff, production team and clients throughout the production process
• Assist sales team with client follow-ups and re-orders
• Follow-up on client projects to ensure production quality and accuracy

Education & Experience:

• College degree in Communications, Marketing, or Business preferred
• Two plus years of experience in a customer service environment
• Knowledge of printing and/or graphic design is a plus
• Experience with Adobe Creative Suite is a plus

Hours & Compensation:

• Monday - Friday, 8:15 am - 5:00 pm
• $16 - $18 / hour, depending on experience
• Paid vacation days & holidays
• Health, Dental & Vision benefits
• Company paid life insurance
• Monthly bonus opportunities

• AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.