Sales Development Representative

Company Overview

Why Gainsight?
We are ranked #1 on Glassdoor’s 2023 Best Place to Work List. Here’s why.

At Gainsight, our mission is to be living proof you can win in business while being human-first.

Our industry-leading platform helps companies of all sizes and industries build durable businesses. Gainsight offers a powerful set of customer success, product, and community engagement solutions that enable businesses to scale efficiently, create alignment, and have a holistic view of their customers—all of which help increase product adoption, prevent churn, and grow renewals and expansions. Our software is used by hundreds of companies, including nearly 200 publicly traded organizations and industry leaders such as GE Digital, SAP Concur, and Box. A remote-friendly company, we have offices in the US, UK, Netherlands, Israel, Japan, and India.

Gainsight joined the Vista Equity Partners portfolio in 2020. In 2021, we won their Excellence in Engineering award in recognition of our product and engineering advancements.

Gainsight has also been named one of the top 100 private cloud companies in the world by Forbes, one of the fastest-growing private companies in America by Inc. Magazine, and one of 20 Great Workplaces in Tech by Fortune Magazine.

With diversity and inclusion at the forefront of our values, we promote a culture that celebrates diversity and inclusiveness regardless of, but not limited to, race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age.

Job Overview

Job Description

We are seeking a highly motivated individual that has experience in a closing role to join our fast-paced, high-energy team. In this role, you will support the Sales Team, helping us engage in sales cycles with both Mid-Market and Enterprise accounts. This role reports to the Manager of Sales Development, EMEA in the Sales Development team at Gainsight

Qualifications

What We're Looking For

Required

• CRM Experience Required, Salesforce is strongly preferred
• Sales/business development experience required, in SaaS is strongly preferred
• Excellent written and verbal communication
• Effective problem-solving; resourcefulness
• Highly organized; responsive to the needs of your customers and team
• Located in or near London

Preferred

• Inside sales experience is strongly preferred
• Understanding of B2B SaaS is strongly preferred
• Strong experience using sales tools (LeadIQ, Outreach, LinkedIn Sales Navigator)
• Interpersonal communications; you can adapt your communication style for different recipients
• Previous professional experience in a client or prospect-facing capacity
• Flexibility; you enjoy working in a rapidly changing, fast-paced environment
• Adaptability to work with multiple internal tools; you would consider yourself technology savvy
• Self-motivated and curious; you like to ask questions to learn more
• Open to coaching; you take feedback and utilize in positive effective manner

Responsibilities

What You'll Do

• Manage outbound campaigns to an assigned set of accounts; offer recommendations to enhance the campaigns based on results.
• Create account plans with your Account Executive by identifying key personas, researching account history & recent news/funding.
• Set qualified meetings and generate interest based on business challenges to engage in an enterprise sales cycle.
• Translate our value proposition for customer success into the prospects’ language and solve their pain points.
• Use curiosity in order to understand prospect’s challenges, begin a deal cycle, and evaluation of a solution.
• Entice prospect to engage in sales cycle with an Account Executive.
• Work closely with and foster relationships with internal account executives and sales leaders.

Values & Benefits

Why You’ll Love It Here

Your job shouldn’t stand in the way of your happiness—it should be a path to achieve it. At Gainsight, we’re passionate about achieving our goals—at the office and everywhere—and we work every day to create an environment that nurtures our best selves.

Gainsters love working here for several reasons. Here are a few:

• Our Core Values: We are guided by our values on our mission to be living proof you can win in business while being human-first. Learn more here.
• Our CEO: With a 99% approval rating on Glassdoor, Nick Mehta is one of the most beloved CEOs in Silicon Valley.
• Our Growth Opportunities: From mentoring to career development opportunities, we’re passionate about helping our Gainsters learn, grow and thrive.
• Our Remote-First Culture: We know how to do WFH the right way—flexible, productive, fun but never lonely. Ask us about our professionally DJ’d All Hands.
• Our Teammate Resource Groups: A huge source of pride for Gainsight, these groups are on a mission to put our values into action and make Gainsight a great place to work for all.
• Our Wellness Priorities: Monthly Recharge Days that re-energize us.
• Our Parody Videos: No explanation needed. Just watch them here!

By joining the Gainsight team, you’ll have a unique opportunity to make your mark at a truly human-first company and have loads of fun doing it. Come join us!

Thanks for Applying

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