Sales Enablement Program Manager

Let's tomorrow, together.

At Ubiquity, we live by the mantra head, heart, and hustle. Head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. Heart because we are always gracious with our time, our collaboration, and with one another. And Hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients.

Sound like the right fit? Your tomorrow looks bright at Ubiquity.

Your Role:

What You'll Do

Thanks to our growth, our sales team needs someone who is focused on driving and scaling our sales prospecting and outreach programs. The Sales Enablement Program Manager will help own the execution of our sales development playbook and automation initiatives, including copywriting of outreach cadences, as part of our Sales Enablement Marketing Team.

Are you the right fit?

The ideal team member is a subject matter expert in the Salesloft platform, having specific experience owning, creating, maintaining, and consistently optimizing Ubiquity’s portfolio of sales sequences within the platform. You’ll be part sales strategist, part analyst - uncovering what messages resonate with our ideal customer, and creating new content to test and learn ways to further move the need on response and engagement. You have proven experience as a B2B copywriter and understand the nuances of messaging that help pique the interest of potential buyers. Ultimately, you’ll be measured by your ability to get prospect meetings booked with our sales team.

You will work across key stakeholders in Sales, Marketing, Analytics, and other functions to roll out Sales plays and programs, and will leverage experience with Salesloft and HubSpot (or another similar CRM) to design and execute creative solutions.

Your Responsibilities

• Prioritize and help drive programs to execute and automate Salesloft sequences aligned to key initiatives, with the goal of increasing sales and generating more leads
• Drive work effort by working cross-functionally with project and business stakeholders
• Assist in troubleshooting operational issues as they surface; propose changes to processes/systems to fix root causes
• Serve as the internal expert on sales outreach best practices, with a particular focus on understanding and reporting on sequence performance data
• Ensure a steady cadence of A/B tests are applied to Salesloft sequences in alignment with strategic business goals
• Create and deliver standard and ad-hoc reporting on sequence effectiveness, pipeline generation, and AE adoption to sales leaders consistently to help maximize return on investment and pinpoint areas of improvement
• Manage closed-loop feedback to ensure continuous process optimization
• Host monthly stakeholder meetings, updating content when needed, responding to questions on sales campaigns and information included, as well as reporting and metrics on content used or not used
• Stay current on the solutions we sell, buyer personas, market trends, and competitors.

Skills and Qualifications

• 5+ years in sales or business development for a global technology company
• 3+ years of copywriting experience in a business/ sales environment (with the ability to show a portfolio of your work)
• Solid experience in digital selling tools, including HubSpot, sales enablement platforms such as SalesLoft, LinkedIn, and market intelligence platforms (CBInsights, ZoomInfo, etc.)
• Ability to operate and excel at strategic and tactical levels; willingness to roll up sleeves to get the job done
• Big picture thinking and meticulous attention to detail – ability to understand overall business objectives quickly, create a well-aligned strategy and execution plans with clearly defined metrics and KPIs

What we do.

Recognized as the #1 CX provider for disruptors and innovators across financial services, healthcare, and e-commerce, Ubiquity was founded on the belief that our clients and their customers deserve better. Headquartered in New York City with delivery locations in Europe, Asia, and the Americas, Ubiquity provides multilingual, end-to-end solutions for customer experience management, back-office/risk operations, and business transformation, and is proudly certified as a Great Place to Work®.

Come as U are, because U Matter at Ubiquity.

We’re committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, or disability, we believe that we’re at our best when everyone can contribute their ideas and feels free to be their most authentic self.

Job Type: Full-time

Pay: From $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• New York, NY 10036: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person