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Sales Enablement Specialist

About VERITAS
Veritas solves what no one else can. With an industry-leading product portfolio, we offer proven, modern, and integrated technology that brings together availability, protection, and insights. Our Veritas Enterprise Data Services Platform addresses current and future data issues end-to-end – keeping mission-critical workloads highly available, protecting data everywhere, and providing insights to optimize costs and maintain regulatory readiness.
Veritas Technologies is a leader in multi-cloud data management. Over 80,000 customers—including 95% of the Fortune 100—rely on us to help ensure the protection, recoverability, and compliance of their data. We have a reputation for reliability at scale, which delivers the resilience our customers need against the disruptions threatened by cyberattacks, like ransomware. No other vendor is able to match our ability to execute, with support for 800+ data sources, 100+ operating systems, 1,400+ storage targets, and 60+ clouds. Learn more at
www.veritas.com
.
Veritas’ Worldwide Field Operations (WFO) propels company growth by driving all aspects of new business and channel sales and includes global sales operations and global sales enablement for all new business and renewal sales.
As an Enablement Specialist, you will empower all sales functions to be more successful and efficient with their daily operational tasks of a post sales motion to secure strong adoption and renewal rate for our solutions. Your primary responsibility is to focus on co-developing new processes, education, enablement, adoption, and the overall experience with Veritas’s customer success sales motion. You will be responsible for working with tools, technologies and processes that enhance the sales rep’s journey. You will need to translate business needs and our customer journey into requirements and create necessary documentation and training material to support our sales teams. This individual will report to the Sales Excellence/ Onboarding Lead.
Your day-to-day responsibilities will include:

  • Act as an enablement SME to ensure success program and/or other initiatives centered on simplification of the Veritas sales processes post sale.
  • Build and develop an enablement plan for new employees as well as to ensure continuous improvement amongst existing employees with our sales portfolio. You will help to integrate your enablement plan to our sales methodology and process.
  • Partner closely with sales operations and customer success team as necessary to create one vision for how processes and technology converges to enable the customer experience.
  • Drive enhancements to Veritas sales tools to enable optimal seller experience and while improving operational efficiencies need to support associated tools like Gainsight.
  • Deliver enablement materials for the sales teams like online courses, instructional material, snippet videos and/or user guides.
  • Document sales processes from our 7-pillar methodology to gain customer adoption.
  • Coach frontline Managers alignment to a one team mentality and customer success.
  • Develop team members working knowledge of relevant sales tools and processes.
To be successful in this role you should have:
  • Preference is to have work experience managing customer success or account management.
  • Educational mindset with strong facilitation skills
  • Analytical and strong written skills to develop content and process maps.
  • Great communications skills and ability to gather and process feedback from different stakeholders
  • Good understanding of buyer’s journey and sales processes
  • Previous experience in training and enablement of software products
  • Ability to deliver results independently.
At Veritas, we care about the causes close to your heart and enable you to volunteer, donate, and do good. If you only meet some of the asks for this role, that's OK! We value a diverse range of backgrounds and ideas and believe a more diverse and inclusive workforce makes a winning team. If you have the curiosity to learn and appetite to teach what you know, we encourage you to apply. Come as you are! Interested? Apply and find out more about #TeamVTAS!

We solve what no one else can, and that is our customers’ biggest data management challenges. We are committed to seamlessly managing and protecting all of your enterprise data and applications, at any scale, from edge to core to multi-cloud.

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DATE POSTED
June 9, 2023

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